H E B

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H E B Cashier Interview Questions

Updated Dec 8, 2014
Updated Dec 8, 2014
34 Interview Reviews

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Cashier Interview

Anonymous Interview Candidate in San Antonio, TX
Anonymous Interview Candidate in San Antonio, TX
Application Details

I applied in-person. The process took 2 weeksinterviewed at H E B.

Interview Details

Basic Questions. First was a phone call to confirm interview. Got it at 4 then attented. Such questions as describe yourself, a time you helped someone, how can you contribute to the company. I had to sell a product after presenting myself toward managers and group.

Interview Questions
No Offer
Positive Experience
Average Interview

Other Interview Reviews for H E B

  1.  

    Cashier Interview

    Anonymous Interview Candidate in Conroe, TX
    Anonymous Interview Candidate in Conroe, TX
    Application Details

    I applied online. The process took a dayinterviewed at H E B.

    Interview Details

    I was brought into a room with about 10 other people and we all introduced ourselves out loud. Then we drew a picture of where we saw ourselves working in the store and then we sold the product we had in front of us to the group

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  2. 1 person found this helpful  

    Cashier Interview

    Anonymous Interview Candidate in Austin, TX
    Anonymous Interview Candidate in Austin, TX
    Application Details

    I applied online. The process took 2 weeksinterviewed at H E B in October 2014.

    Interview Details

    Filled out an online application, about a week and a half later was called in for an interview. Went to the interview had standard questions like , Why do you want to work for HEB, what would you do if you caught another employee stealing, etc. I was upbeat and happy during the interview and got my 2nd interview on the spot and was told I had to wait on my background check. Waited about a week and a few days then received a phone call asking if I was still interested in the position which I said yes. Went to HEB to fill out about 1 1/2 hours of paperwork then scheduled a time to come back for training on computer, they give you five hours to finish it, it took me 4. Then they show you 3 classes to pick times for, Alcohol Sellers Training 2.5 hours, Checker 1 training 5 hours, Checker 2 training 5 hours. For the Checker training bring good shoes as you will be standing on a concrete floor the entire time. Pay period runs Monday- Sunday then you get paid the following Thursday by direct deposit.

    Interview Questions
    • Have you ever had to deal with a bad customer experience and how did you handle it.   Answer Question
    Negotiation Details
    Based on experience with retail, I had none so 9.50 to start.
    Accepted Offer
    Positive Experience
    Average Interview
  3. 2 people found this helpful  

    Cashier Interview

    Anonymous Interview Candidate in San Antonio, TX
    Anonymous Interview Candidate in San Antonio, TX
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at H E B.

    Interview Details

    Easy, but must have open availability to get hired faster. They're looking for customer service oriented people. Tell them what they want to hear with ways you exhibit those qualities.

    Interview Questions
    • Describe a time when you handled a difficult upset customer situation...   View Answers (2)
    Negotiation Details
    None. Standard wages.
    Accepted Offer
    Positive Experience
    Easy Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at H E B.

    Interview Details

    Got called back a day later. Woman was rude and acted like no one was good enough for the position. Unusual group interview. Seemed very unorganized.

    Interview Questions
    Declined Offer
    Negative Experience
    Average Interview
  6.  

    Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person – interviewed at H E B.

    Interview Details

    The interview process was in a group setting which I was unprepared for but quickly adjusted to. The interview was fun as it consisted of mock selling games where we were given an item to sell to the rest of the group. At the interview the manager requested my contact phone number and I was called immediately after for an offer.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 daysinterviewed at H E B.

    Interview Details

    It took them about Two hours after i submitted my application to call me for an interview. ONce there i talked to one of teh genral managers. The interview was easy, asked me basic about you questions, and then they showed me some pictures and told me to give my output on the pictures. After that interetview i was immeaditly sent to another one the same day. Then after talking to another manager they asked me to come back tomorow for another interview with the store manager. When i talked to him, he was really nice and calmed. All teh interview was seeing if i was a "good fit" for the job. and after that i was handed some paper work to fill out and i was sent off to training ( that took four days 8 hours) then i was put on the stands.

    Interview Questions
    Negotiation Details
    There was no negotiation for the pay. But they did give me what i asked for in my application.
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at H E B.

    Interview Details

    A group interview consisting of judges and giving everyone task to do with crayons and paper and answering some questions during the whole thing. The interview felt pretty easy going and relaxed but unprofessional. It was like a screening into a kids clubhouse where you'd get in if you're cool enough, but for HEB it was like you needed to be bubbly. Even if you are outgoing and social, it wasn't enough. They want people with 'oh-so-wacky' personalities they can use to sell later. So if you're called for a group interview be prepared to sell yourself and lose your selfrespect.

    Interview Questions
    • Generic questions like "Why do you want to work here?", etc. and making a name tag, drawing a picture of what you see yourself doing if you were working for HEB, and sell a product to the judges.   Answer Question
    No Offer
    Negative Experience
    Easy Interview
  9.  

    Cashier Interview

    Anonymous Interview Candidate in Killeen, TX
    Anonymous Interview Candidate in Killeen, TX
    Application Details

    I applied online. The process took a weekinterviewed at H E B in September 2013.

    Interview Details

    I've applied to HEB lasted week and received a phone interview, for the phone interview they ask you what do think is important in providing good customer service, if they like what you said they'll ask you to come in the next day for a group interview. It was about 7 of us, that sat in a circle, some people that work for HEB and a supervisor. First thing they told us that they just want you to be yourself so if you're shy, you gotta shake that off. You had to tell alittle about yourself. Then they placed an item underneath your chair and you had to think of a sale strategy to sell to the customer, they just want to see how you interact with people. After that they had you pick a card about a customer scenerio on how would you handle that situation..pretty simple. If you made it through the group interview you'll here something from them in 3 days to have a 1-on-1 interview with one of the managers, then another interview with the big boss. Unfortunately I didn't make it to the second round because I was too nervous and I didn't show them my true self.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  10. 1 person found this helpful  

    Cashier Interview

    Anonymous Interview Candidate in Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    I applied online. The process took 2 weeksinterviewed at H E B.

    Interview Details

    I applied online for a part time position as a cashier. No more than 5 days later, I got a call inviting me to a group interview which would take place the very next day. There were about 15 total applicants, and all of us were put in a room, and seated at tables that circled the room. There were two managers that conducted the interview. They basically introduced themselves, did a little bit of talking for a while about the company and things like that.

    The first thing we were asked to do was to make a name tag type thing using a sheet of paper and a marker, which we were to sit in front of us on the table. They also asked us to stand up, say our name, and to tell everyone our favorite food. We then were given 5 minutes or so to draw ourselves performing the work (position) we applied for (cashier,bagger,stocker, ect.), and where we saw ourselves in 5 years.

    After this, we were asked to show everyone our drawing, and to explain it. They had an assortment of many different types of fruits and vegetables sitting on a table in the center of the room. The majority of them being very unfamiliar (purposely) We were asked to pick one, and to create a name for it, tell where it came from, and what it's used for. They stressed the point that we did not need to actually know what the fruits were, but to be creative. We then were asked to present our fruit/veggie to everyone in the room.

    The last thing they asked everyone, was what job we would not be willing to do at HEB. This is probably a big key to making it to the 2nd interview. You do not want to tell them an actual job you wouldn't want to do. Just try and say you would be willing to do anything, as long as you were trained for it, and that you feel there are opportunities for advancement, and that you feel your role, no matter what, can be important, and can contribute to the overall success of the company.

    I made it through to a second interview, which was a 1 on 1 with one of the managers who conducted the initial group interview. I was asked about my availability, and a little bit about my work history, and also around 10 interview questions. A couple of them were a little tricky. One of the most important is 'why do you want to work for HEB?'

    I was told they had a position for me, but that I would start out bagging, instead of cashiering, to see if I really was serious about the job.

    Interview Questions
    • What has been one of the greatest challenges you've overcome on a job?
      What would you do if a customer became angry about their groceries previously being bagged the wrong way, and suggested they bag their own groceries? What would you do if you were cashiering in a 10 items or less line, and someone brought more than 10 items, and you did not realize it till after the fact?
       
      View Answer
    Negotiation Details
    Pretty much no negotiation, take it or leave it.
    Accepted Offer
    Positive Experience
    Average Interview

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