H E B
3.8 of 5 444 reviews
www.heb.com San Antonio, TX 5000+ Employees

H E B Interview Questions & Reviews

Updated Jul 2, 2014
All Interviews Received Offers

Getting the Interview 

67%
11%
8%

Interview Experience 

68%
12%
18%

Interview Difficulty 

Average Difficulty
143 candidate interviews
in

No Offer

Negative Experience

Average Interview

Finance Analyst - Operations - HEB Headquarters Interview

Finance Analyst - Operations - HEB Headquarters
San Antonio, TX

I applied online and the process took 6+ weeks - interviewed at H E B in June 2014.

Interview Details – Contacted by HR after filling out a lengthy job application on their website. The application also asked to fill out an assessment, which took about 20-30 minutes. Contacted about 20-30 days after filling out the job application. I was initially contacted by someone in HR who asked general questions. He then emailed 7 days later to request a 'conference call via skype' interview with hiring manager.
Interview with hiring manager and potential co-worker was mostly to get to know each other and figure out if there was a culture fit. They also asked about previous work experience and examples.

After my interview with them, NO FURTHER replies or feedback after multiple attempts, from either the hiring manager or the HR contact. Very typical of unprofessional HR organizations

Interview Question – Interview was done via Skype, so I had to setup an account to be able to have the interview.   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Shelf Edge Specialist Interview

Shelf Edge Specialist
Houston, TX

I applied online and the process took 4 weeks - interviewed at H E B in August 2012.

Interview Details – Online application. Was called for a group interview with about a dozen other people. Asked to draw a picture of ourselves in the position we would like to have. Asked which department we would NOT like to work in and why. Put in groups of 4-5 and given a variety of grocery items to choose from with the task of coming up with a Combo Loco deal (ie buy these items, get these items free) and then had to 'sell' our deal to them. Called later the same day to set up an interview with department manager and store director.

Interview Question – Tell them a time when I had made a mistake at work, and what I did to fix it   Answer Question

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1 person found this helpful

Accepted Offer

Positive Experience

Very Easy Interview

Customer Service Representative Interview

Customer Service Representative
Spring, TX

I applied online and the process took a day - interviewed at H E B.

Interview Details – You do a group interview, and they split you up and give you scenarios. and you group performs them in front of everyone first then a solo interview asking situational questions and what you would do

Interview Question – When have you worked as a leader of a group?   View Answer

Negotiation Details – Your a bagger here is 6.35

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1 person found this helpful

Accepted Offer

Positive Experience

Very Easy Interview

Order Selector Interview

Order Selector

I applied through an employee referral and the process took 5 days - interviewed at H E B.

Interview Details – I went to the warehouse one day for a job fair type deal. What they did was set up a few tables like speed interview. I interviewed with a supervisor then a few of the trainers. Before i knew it the whole thing was over.

Interview Question – There was nothing difficult. The questions were all basic.   Answer Question

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Accepted Offer

Neutral Experience

Staff Accountant Interview

Staff Accountant

Interviewed at H E B

Interview Details – As long as you did well in college you will have nothing to fear. As my background is in accounting, the thing that mattered the most is my 4.0. Extra curricular activities are good, but they are just that, extra curricular.
As any accountant should know, social graces and the ability to explain how things work are divine attributes to acquire and display during the hiring process.

Interview Question – How many ping pongs balls would it take to fill a 747?

The purpose of this question was not to "know" the answer, but show how you would figure it out.
  Answer Question

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Accepted Offer

Positive Experience

Difficult Interview

CSA Interview

CSA
Waco, TX

I applied through an employee referral and the process took 1 week - interviewed at H E B in May 2012.

Interview Details – After I applied, I got a call the next day asking to come in for a group interview. The group interview includes a little introduction, why you want to work for the company, what makes a good employee, and then you sell an item (which they place in front of you) to the managers. Then, after the interview is done, you will be notified if you made it to the one-on-one interview with the Operations manager. She will just ask basic questions and if you volunteer, what are three reasons to miss work?

Interview Question – What are 3 reasons to miss work?   View Answer

Negotiation Details – She asked how much I wanted to get paid, and i just said the minimum.

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1 person found this helpful

No Offer

Positive Experience

Easy Interview

HEB Cashier Interview

HEB Cashier
Austin, TX

I applied online and interviewed at H E B.

Interview Details – Simple. Asked a page full of questions. they ask how many times you called in late. they want to know if your in school. They want open availability. Very basic interview. I got asked for a second interview at the end of my first interview

Interview Question – Why do you want to work in customer service.   Answer Question

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1 person found this helpful

No Offer

Neutral Experience

Difficult Interview

Store Manager Interview

Store Manager

I applied through other source and the process took 2 months - interviewed at H E B in February 2014.

Interview Details – The beginning of the process was smooth asking questions in general about yourself and retail knowledge. The final interview with VP was not built on the leadership position. Much more difficult having to answer questions that make no sence

Interview Question – Final interview   Answer Question

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1 person found this helpful

Declined Offer

Neutral Experience

Very Easy Interview

School of Retail Leadership Interview

School of Retail Leadership

I applied through college or university and the process took a day - interviewed at H E B in April 2014.

Interview Details – Interview was completed at a hiring event at University of Houston. The interviewer had no personality and asked the most generic questions off of a list. While listening to my answers, she scribbled (yes, SCRIBBLED) on random places on her question book. I understand that they were interviewing several people that day, but I put forth my best effort to be there and I feel I received sub-par experience from their part.

Interview Question – The questions were the exact same questions you would fill out on an online application. Little to no personal interaction with the interviewee.   Answer Question

Reason for Declining – The interview was a mandatory assignment for my class and I had no real interest in the position. Other interviewees, who were actually interested, were ask the same exact questions.

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Accepted Offer

Positive Experience

Average Interview

Central Checkout Manager Interview

Central Checkout Manager
Kingsville, TX

I applied through an employee referral - interviewed at H E B in November 2011.

Interview Details – Two step interview. There is a group interview and interview with a region director for that region.

Interview Question – Give an example of a time when you have to deal with an upset customer and what did you do to take care of the customer?   Answer Question

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