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H&M Interview Questions & Reviews in Canada

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Updated May 16, 2012 – Interview questions and reviews posted anonymously by interview candidates.
Ratings are reflective of location and job title.

Difficulty Rating [?] Based on 49 ratings

2.6

“Easy” Interview

Interview Experience [?] Based on 49 ratings

Positive	61%
Neutral	29%
Negative	10%

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1–5 of 5 H&M Interviews

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2.0

Easy Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Mar 2009 in Montreal, QC (Canada) (took a day)

They asked me questions about my prior experience in retail sales, and asked me what I knew about the company (this was important). They also asked about how I would prioritize certain situations, such as managing the cash, serving a client, or cleaning the store. It was not a difficult interview.

Interview Questions

What do you know about H&M?

View Answers (1)

How would you prioritize the following tasks? Serving a client who needs help, working the cash, cleaning up when there is a big mess...

View Answers (1)

Negotiation Details

No negotiation.

Other Details

The interview consisted of a Group/Panel Interview.

More H&M Sales Associate Interviews

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Sep 2011 in Burnaby, BC (Canada) (took 1 week)

I applied online via the H&M.com website, as there was an opportunity present for the new store opening up at Metrotown Metropolis in Burnaby B.C. Canada.

After a few days, I recieved a phone call in the morning from a Human Resources Recruiter. She basically gave me an interview on the spot, I mentioned that there was a Hiring Fair happening at the mall for the new store, she asked if I was planning on attending and I said yes. She told me that I didn't need to go as she would schedual me for an interview at the main office Downtown the following day. I accepted.

I went to the 1:1 interview, but since I had no clue which floor the office was in the building, (the receptionist at the lobby was absent, and no one from the office would answer the buzzer.). I went to the H&M store located right next door inside a mall to ask. A sales advisor brought me into the staff room to wait. It was nearly 30 minutes of my interview time in which I started to worry. I thought they had forgot about me, and was told that they were just setting up. When I had asked again, I was informed that I was supposed to be at the office next door. I basically explained that I was brought to wait in the staff room and I simply asked what floor the office was. Thinking I had blown my chances, the interview proceeded, and she told me to come back for a 2nd Interview the following week. It would be with the Store Manager for the new store.

I came today for my 2nd 1:1 interview (September 6th 2011) and was freaking out as I did not have time to print out another copy of my resume, cover letter, and references. I also planned on typing up a Thank You Note, but that did not happen. Feeling unprepared, I thought I ruined my chances. I noticed a bunch of new sales advisor were just hired as they were carrying folders for new staff members, and had just came in to hand in the required documentation. I also sat there waiting for my interview with others waiting for theirs aswell. I clearly saw they came prepared.

I proceeded with my 2nd Interview, was not bothered to ask if I had a copy of my resume, etc as they brought out the copy I gave during my 1st interview. After some questions, I was basically told that they would like to offer me a Part-Time position. Then, I began to fill out some documentation for them, such as Security Background Cheque, SIN information, emergency contact, etc.

I am to begin a 2 week training session this Thursday September 8th 2011, in preparation for when the new store opens next month (October 2011).

Interview Questions

Why do you want to work for H&M?

Answer Question

What research have you done about our company?

Answer Question

Tell me about yourself.

Answer Question

What would you do if you saw a co-worker not doing their job? How would you handle that?

Answer Question

What experience do you have in retail?

Answer Question

Negotiation Details

I didn't bother negotiating salary wages, though from what I've read, I heard H&M are pretty lenient in that regard. When asked about salary expectation, I essentially told them I had no expectations. Despite that, I was offered more than my last job anyway so im content because it wasn't minimum wage as I was expecting.

Other Details

The interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.

More H&M Sales Advisor Interviews

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Jun 2011 in Toronto, ON (Canada) (took a day)

It was an in store job fair that day and when i got there, there was already a long line of people waiting to be interviewed by 6 employees. They asked about avaliability, education, and my previous work experiences. They also asked me "what is your reason for applying H&M?", "How much do you know about H&M?"

Interview Questions

What is your reason applying for H&M?

Answer Question

How much do you know about H&M?

Answer Question

Other Details

The interview consisted of a 1:1 Interview.

More H&M Sales Advisor Interviews

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed May 2010 in Hamilton, ON (Canada) (took 2 days)

Standard interview procedures and questions..
One phone interview, one interview with the department manager, and final meeting/interview with the store manager

Other Details

I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.

More H&M Sales Associate Interviews

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Nov 2009 in Thornhill, ON (Canada) (took a day)

Got a call from the HR manager and went through a brief phone interview. Was asked some basic information and then was sent a questionnaire to my email to complete. I was then told I'd be notified after that step for further steps. Didn't get a job offer yet but I'm assuming I would have to go through a personal interview.