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H&M Customer Service Representative Interview Questions

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Customer Service Representative Interview

Anonymous Interview Candidate in Chicago, IL
Anonymous Interview Candidate in Chicago, IL
Application Details

I applied through college or university. The process took 2 weeksinterviewed at H&M in July 2012.

Interview Details

Attended an open call for service agents, interviewed on spot, was offered a second interview which was a group interview two weeks from then. Attended the group interview, it turned out to be fun because it was filled with engaging projects to test your customer service abilities such as mock phone calls and replying to customer's emailed complaints

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