H&M Department Supervisor Interview Questions

Updated Jun 5, 2015
6 Interview Reviews

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Helpful (14)  

Department Supervisor Interview

Anonymous Interview Candidate
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 4 weeksinterviewed at H&M in April 2015.

Interview

1) online application
      - two assessment tests after you fill out application.
2) about two weeks later I got a call from a recruiter and had a phone interview which lasted 10-15 mins. Very easy and basic questions (though you will be asked to have examples for certain situations). Don't forget to have lots of energy even if it is over the phone.
3) Got an email three days later setting up a group interview. This is where it gets fun. During the group interview we had to do a lot of role-playing it definitely shows how you work with others and deal with stress. Not going to give any specific activities we did only because it might vary from interview to interview. Right after 4 hours they break the group off for individual interviews. Dress comfortably but fashionably. Skinny jeans and flats are great to wear.
4) got a email the very next day telling me to come in for a 1:1 interview the next week. If you get this email or call that usually means you got the job. This one lasts for about an hour and I filled out my paperwork during this one.

Total time 4 weeks

BE YOURSELF! !!!!! Have lots of energy and don't let nerves get the best of you. Tattoos and piercings are accepted (even in management roles). The recruiters and store managers you meet are very laid back and positive.

Interview Questions

Other Interview Reviews for H&M

  1.  

    Department Supervisor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at H&M in May 2015.

    Interview

    I applied online for a management position and received an email for a phone interview a few days later. The phone call was from an HR guy at the Recruitment office. It went so well, he was so nice- I don't even know why I was so nervous beforehand! It was maybe only 15 minutes long. Just remember to be relaxed, enthusiastic and professional. The day after the phone interview I was offered a face to face interview with a store manager later that same week. During the interview with the Store manager I answered some questions about past experience and why I wanted the job. She asked what I would do in the scenario if an employee did not show up for a shift.

    Interview Questions

    • What would you do if someone did not show up for their shift?   Answer Question
  2. Helpful (3)  

    Department Supervisor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 5 weeksinterviewed at H&M in July 2014.

    Interview

    I first had a phone interview with a recruiter I met thru LinkedIn and a few weeks after that she invited me to a meet and greet networking event. It was corporate members as well as local store managers. I spoke to everyone and filled out background check and did mini interviews. About a week later, I received a call from one of the managers to come in for a formal interview. Then about a week later she called me to come in again and I was offered the job. All in all the process probably took a little over a month.

    Interview Questions

    Negotiation

    I wanted more than the initial offer because of the distance from home and work and I was granted a little more.

  3. Helpful (1)  

    Department Supervisor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter – interviewed at H&M.

    Interview

    I was contacted by a recruiter and played phone tag for about a week. Once we did speak I was invited to come in for an interview. Once I arrived at the store for my interview I waited for about 30 minutes after the scheduled time i was given. Along with the recruiter was another manager who set in for the interview. After about 15 or 20 minutes they both left the room to discuss there thoughts and returned soon after. I was offered a position as a sales associate at the starting pay rate. I was convinced and "promised" the advancement opportunity for the position I actually applied for, therefore I accepted their offer.

    Interview Questions

    • There weren't any difficult questions that I can recall, however, I was asked if I could be any animal in the world what would I be and why.   Answer Question
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  5. Helpful (1)  

    Department Supervisor Interview

    Anonymous Interview Candidate in Portland, OR
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied in-person. The process took 5 weeksinterviewed at H&M (Portland, OR).

    Interview

    I filled out an application online for a DM position. I was called by a recruiter and did a phone interview. I had 2 interviews face to face. One interview was with the recruiters, one interview was with the store manager. I was then called for a third interview and was offered a position face to face. I then had to come back and fill out paperwork before heading to training. The whole process from phone interview to signing contracts was five weeks.

    I was recruited from my management position at another company and asked to participate as a sales advisor for a new market opening. I was sent to another city and put up in a hotel for five weeks training. Came back to our market and opened a store for two weeks. It took a year and half to get the advancement opportunity presented to me during my interview. I learned a lot during my time with the company,

    Interview Questions

    • What was the monthly budget of the store I was currently working in?   1 Answer

    Negotiation

    They offered me lower. But I held firm at my original choice. It took them a few days to get back to me, but they caved.

  6.  

    Department Supervisor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at H&M in January 2012.

    Interview

    Applied online, did a series of 4 interviews, then job offer.

    Interview Questions

    • no difficult questions, just general interview questions.   Answer Question

    Negotiation

    Ask for more, they will offer you as little as possible but expect you to move mountains.

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