H&M Interview Questions & Reviews
Updated Nov 14, 2011 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 41 ratings |
Interview Experience [?] Based on 41 ratings
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| 1–10 of 41 H&M Interviews | Sort by |
Sales Advisor - Full Time at H&M
Posted Nov 14, 2011
3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed May 2009 in Woodbridge, NJ (took 2 days)
It wasn't the best the questions were dum the person who interveiwed me had to ask question off a paper!!!
Other Details
I applied In-Person and the interview consisted of a Phone Interview and a Background Check.
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Helpful Interview?
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Sales Associate at H&M
Posted Nov 11, 2011
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2009 in San Francisco, CA (took 2 days)
I was asked the following questions:
1- What are your strong points? What is your weak points?
2-Tell me about a time when you bumped heads with management.
3-What would your co-workers say about you?
4-A co-worker is stealing, what would you do ?
5-How do you try and please a dissatisfied customer?
A phone interview, and 2 1:1 interviews
Interview Questions
Negotiation Details
Full timers make more than P/Ters.
Other Details
I applied In-Person and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
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Helpful Interview?
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No
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Sales Associate at H&M
Posted Oct 23, 2011
2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Mar 2009 in Montreal, QC (Canada) (took a day)
They asked me questions about my prior experience in retail sales, and asked me what I knew about the company (this was important). They also asked about how I would prioritize certain situations, such as managing the cash, serving a client, or cleaning the store. It was not a difficult interview.
Interview Questions
Negotiation Details
No negotiation.
Other Details
The interview consisted of a Group/Panel Interview.
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Helpful Interview?
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No
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Part-time Sales Advisor at H&M
Posted Oct 11, 2011
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2011 (took 2 days)
What do you know about our company?
Every employer likes for you to know about their company
Tell me about your Customer service skills.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview and a Background Check.
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Helpful Interview?
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Sales Associate at H&M
Posted Oct 10, 2011
2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2010 (took 2 weeks)
Open interviews, phone screen, one on one, second/last interview with job offer. Diverse crowd. People who were doing interviews were not from the store itself, just from the district, yet very nice. One on ones take place anywhere usually in a restaurant somewhere.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
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Helpful Interview?
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No
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Sales Associate, Part Time at H&M
Posted Sep 30, 2011
1.0
Very Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Sep 2011 in Tigard, OR (took 6 days)
I simply went in and one of the employees recruited me (funny story...), and then referred me to the manager to discuss my resume (which I had in hand since I had been applying for jobs that day). I have NO work experience, at all. I've been a nanny but that's not something employers really look for.
Anyways, the interview was pretty laid back. Really awesome manager. We shared some laughs and sort of trailed off into other topics, not concerning the interview process. It was really great! This depends entirely on who you're interviewing with, though. That was pretty cool. I was PASSIONATE and I showed it though. BE PASSIONATE ABOUT WHAT YOU DO/WANT TO DO! I was passionate and despite my lack of experience, she told me at the end that she wants me back for a second interview. A few days later I decided to call them to follow up (always good to do), and was told that the manager was out but I could leave a message. I got a call back later from not the manager, but the same guy whom I had spoken to on the phone, and he told me that she wants me back for a second interview. That interview is tomorrow. I'm nervous as HECK! It's with a different woman so hopefully she's just as laid back as the other girl was.
Remember with any interview~
Be PASSIONATE -- not just "I need a job" but stuff like "I am confident in my ability to provide excellent customer service, and I believe that once I am given the chance to, my performance will be outstanding." blah blah blah somethin along those lines!
good luck!
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Advisor at H&M
Posted Sep 28, 2011
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2011 in London, England (United Kingdom) (took a day)
Friday was the day i applied for a sales assitaint job.it wasnt the first time i applied for H&M and was very shocked when i heard a reply so quickly. on the wednesday i recieved the call from the hr depatment and arranged an interview in 2days time on a friday which was exactly a week from when i applied for it .i turned up 15 miutes early but the store opened the exact time as my interview so i found myself waiting outside until i could meet the workers and find out where the interview will be.
I waited in the staff room for around 15 minutes whilst the manger setup i tried to have some friendly conversation with the staff there but was still quite nervouse.i finally got my 1:1 interview with manager and i was aked questions like
what qualities do you think an H&M sales advisor should have?
do you know about the H&M lines?
i felt pretty confident with all the answers i gave but i was worried when he explained that he a had another 6 people to interview and that he would be in touch with in a weeks time.he said he would contact either through phone call or e-mail
4 days later i recieved a phone call with good news that i had got the job.and i am now to start in a weeks time.
Interview Questions
Negotiation Details
he told me the salary the bonuses and holidays and i can say i am so impressed it seemed to good to be true.
Other Details
The interview consisted of a 1:1 Interview.
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Helpful Interview?
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Sales Associate at H&M
Posted Sep 28, 2011
3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Sep 2011 in New York, NY (took 2 days)
I filled an application at the store and I got an interview next day.
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
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Helpful Interview?
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Sales Advisor at H&M
Posted Sep 27, 2011
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2011 in Dallas, TX (took 1 week)
I was emailed about my application I did on their website. I had my first interview and it went well, so I was told I would be called back to schedule a second interview. Less than a week later , and after a background check, I had my second interview and was offered a job, which I accepted.
Interview Questions
Negotiation Details
I told them what I was making at my previous job, and with my expirence I was able to ask for more than what they start their employees at, and they offered me half a dollar less, so I accepted.!
Other Details
I Applied Online and the interview consisted of a 1:1 Interview and a Background Check.
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Helpful Interview?
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Sales Advisor at H&M
Posted Sep 6, 2011 — 1 of 1 people found this helpful
2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2011 in Burnaby, BC (Canada) (took 1 week)
I applied online via the H&M.com website, as there was an opportunity present for the new store opening up at Metrotown Metropolis in Burnaby B.C. Canada.
After a few days, I recieved a phone call in the morning from a Human Resources Recruiter. She basically gave me an interview on the spot, I mentioned that there was a Hiring Fair happening at the mall for the new store, she asked if I was planning on attending and I said yes. She told me that I didn't need to go as she would schedual me for an interview at the main office Downtown the following day. I accepted.
I went to the 1:1 interview, but since I had no clue which floor the office was in the building, (the receptionist at the lobby was absent, and no one from the office would answer the buzzer.). I went to the H&M store located right next door inside a mall to ask. A sales advisor brought me into the staff room to wait. It was nearly 30 minutes of my interview time in which I started to worry. I thought they had forgot about me, and was told that they were just setting up. When I had asked again, I was informed that I was supposed to be at the office next door. I basically explained that I was brought to wait in the staff room and I simply asked what floor the office was. Thinking I had blown my chances, the interview proceeded, and she told me to come back for a 2nd Interview the following week. It would be with the Store Manager for the new store.
I came today for my 2nd 1:1 interview (September 6th 2011) and was freaking out as I did not have time to print out another copy of my resume, cover letter, and references. I also planned on typing up a Thank You Note, but that did not happen. Feeling unprepared, I thought I ruined my chances. I noticed a bunch of new sales advisor were just hired as they were carrying folders for new staff members, and had just came in to hand in the required documentation. I also sat there waiting for my interview with others waiting for theirs aswell. I clearly saw they came prepared.
I proceeded with my 2nd Interview, was not bothered to ask if I had a copy of my resume, etc as they brought out the copy I gave during my 1st interview. After some questions, I was basically told that they would like to offer me a Part-Time position. Then, I began to fill out some documentation for them, such as Security Background Cheque, SIN information, emergency contact, etc.
I am to begin a 2 week training session this Thursday September 8th 2011, in preparation for when the new store opens next month (October 2011).
Interview Questions
Negotiation Details
I didn't bother negotiating salary wages, though from what I've read, I heard H&M are pretty lenient in that regard. When asked about salary expectation, I essentially told them I had no expectations. Despite that, I was offered more than my last job anyway so im content because it wasn't minimum wage as I was expecting.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
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