H&M Interview Questions

Updated Aug 3, 2015
364 Interview Reviews

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  1. Helpful (14)  

    Department Manager Interview

    Anonymous Interview Candidate in Columbus, OH
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeksinterviewed at H&M (Columbus, OH) in June 2015.

    Interview

    I attended a networking event where applicants that H&M were interested in for multiple positions came to be interviewed. Typically if you are a potential candidate they are interested in you would have a phone interview, however, this event eliminated the phone portion and you had a one-on-one. I met with the store manager, who asked the typical questions that would be asked during the phone interview. It was pretty standard. Job history, details about current job, why H&M, explain a time where I faced a difficult situation-how did I handle it-what was the result, etc... I was given a basic understanding of typical requirements for the position and asked about my expectations. The SM was very nice, friendly, and expressed a few expectations/standards of the employees. I was then asked to stay for a 2nd interview. This interview was with the District HR Manager. He was also very friendly and gave an overview of his duration with the company. He talked about the role and asked questions pertaining to my leadership, business, mentoring, and merchandising qualities/skills. Most of the questions were standard but there were a few that really dug deep into how you are a leader, how you overcome obstacles, how you motivate your team, and what you can bring to the table. Afterwards I filled out a background check...and was told that I would hear back something in the next 2 weeks. I was advised the next steps will be one of three.. 1. Another interview with the District Manager and/or Store Manager of the store I would potentially go to, 2. Offer position or 3. Not a fit at this time. Initially I applied for a Visual Merchandiser position, but due to my qualifications the SM actually told me I was overqualified for that position and asked me if I would consider the Department Manager position instead. I found out about the job opening through glassdoor...applied and received and e-mail inviting me to the networking event about 2 days later. The event was about 10 days from the initial application submission. I am waiting to find out what is my next option...

    Interview Questions

    • Explain a time when you had a difficult situation, how did you handle it, what was the outcome, what did you learn from it?   1 Answer
    • How will your skills and experience make a difference at H&M?   Answer Question

    Negotiation

    I researched the avg. pay for salary/hourly rates, and gave my starting base offer from the avg. amount made.

  2. Helpful (2)  

    Department Manager Interview

    Anonymous Interview Candidate in Los Angeles, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at H&M (Los Angeles, CA) in July 2015.

    Interview

    I applied online via the H&M website May 23rd, I was called for an phone interview June 9th, and then invited to a job fair at the Downtown LA location. The job fair was open and I was invited to come anytime between 10am and 5pm. I met with the district recruiter and another store manager, male and female. It was a little intimidating but I came prepared so I wasn't too worried. They asked me about my background, why H&M, which location I preferred, and the rest were lot of situational/scenario questions. The interview lasted about an hour and went really well. As long as they can see you have a passion for the fashion business, your confident, and have a great personality, they'll see the potential in you. After that. about a week later I was called for a 2nd in-person interview with the Store Manager and Department Supervisor of the same location. This interview was about an hour also. They basically asked me more scenario questions and went more into detail about what I did within my past positions. This was more of a get-to-know you platform and to see if I fit that location. After this interview it took over two weeks for another follow-up. I was called into another location on Jul, 10th, which was the initial job offer. The process was slightly long but definitely worth it!

    Interview Questions

    Negotiation

    I was pretty happy with the offer so I didn't negotiate. I'm sure you can though! It definitely doesn't hurt to ask.

  3.  

    Department Manager Interview

    Anonymous Interview Candidate in San Jose, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 daysinterviewed at H&M (San Jose, CA) in July 2015.

    Interview

    3 step process. 1-phone interview. 2-in person interview, with a store walk through. 3-second in person interview/job offer. They weren't too focused on my resume but rather how I would handle situations in the store. It does help to dress fashionable and show how you are interested in the company and its' products

    Interview Questions

    • What can you contribute to the team?   1 Answer
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  5.  

    Sales Advisor Interview

    Anonymous Interview Candidate in New York, NY
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at H&M (New York, NY) in July 2015.

    Interview

    1st interview was over the phone, 2nd interview was group interview and background check, 3rd interview is group activities that vary upon the day. For the most part the interview process is kind of fun. I applied on a Monday and was called on Thursday for an interview on Thursday . Than I was called on the following Monday or my next interview that Thursday. Now I'm just waiting for my call back for the job offer. They say their waiting for the background checks and to speak to the store manager

    Interview Questions

  6.  

    Part-time Sales Advisor Interview

    Anonymous Employee in Seattle, WA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at H&M (Seattle, WA) in July 2015.

    Interview

    Passed the initial phone interview and the second in-store interview and will have my last interview tmr. My second interview is a bit different. Two managers on training interviewed me. The questions they asked were pretty much the same as those listed here. So I will just add a couple questions that no one mentioned. I prepared by looking at the reviews here and practice them myself.

    Interview Questions

    • How do you manage/succeed in fast-paced environment that requires multitasking?   Answer Question
    • How do you coordinate with your coworkers when you are busy at work?   Answer Question
  7.  

    Sales Advisor Interview

    Anonymous Employee in Louisville, KY
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at H&M (Louisville, KY) in July 2015.

    Interview

    I received an e-mail about a job hiring event . I was the first person to be interviewed.. Sat waiting for an 1 1/2 hour for the 2nd interview. It was really unorganized. In the e-mail they didn't specify positions . The event was solely for sales advisors. After the 2nd interview it was clear I couldn't work for them because I don't have open availability and I have too much experience to start out bottom tier. I was looking for management. Anyone with a school schedule clearly can't be management or full-time. Kind of sad. IMO

    Interview Questions

  8.  

    Sales Advisor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3+ weeksinterviewed at H&M in July 2015.

    Interview

    I want to open interviews in northridge,ca. Where I met different manager from different stores. It was nice. They asked which store would I prefer based on which store am I closer to. And I told them and understood and we're listening

    Interview Questions

    Negotiation

    There were no negotiations, the pay is better than any retail stores out there way above minimum wage

  9. Helpful (1)  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person – interviewed at H&M.

    Interview

    Nothing too elaborate. The usual questions were asked. The interview was held in the surrounding area outside of the store. The interviewer was a friendly person and did not ask too many questions other than the basic stuff such as why do you want to work here and do you have any previous experience that may help you excel at this job

    Interview Questions

  10. Helpful (1)  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience

    Interview

    I can speak for the telephone interview as my in store interview is this Thursday Godwilling. I applied and got a call within a few days. The interviewer asked questions about availability, what can you learn from h&m, why that lenticular store.

    Interview Questions

  11. Helpful (2)  

    Part-time Sales Advisor Interview

    Anonymous Employee in San Francisco, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 daysinterviewed at H&M (San Francisco, CA) in June 2015.

    Interview

    Relatively easygoing, as long as you prepare for the interview. I applied for the first online the night before and the next day I received a phone call from a store manager. I didn't expect a phone call so soon since reading other applicants prior interviews that process can last from a week to a month. From there on we commenced the interview and I was very nervous, my advice to you is prepare for any future interview like there is no tomorrow. But despite my nerves this manager let me move forward for an in store interview the next day. I did my research and prepared for this whole interview the night before just by reading others interview experience on Glassdoor and doing research on the H&M website and interview process was if not exactly the same as the phone interview except I definitely felt more prepared and it showed in my interview. Once it was over I was would either receive a phone call or an email if I was to be moved forward for a third interview. Honestly even if I don't get it, I'm thankful for the experience I never had a job in retail before but it seems this store might be in need of someone with someone who already knows the ropes. Going to the interview was definitely out of my comfort zone but as long as you prepare you should be fine.

    Interview Questions

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