H&M
3.3 of 5 479 reviews
www.hm.com Stockholm, Sweden 1000 to 5000 Employees

H&M Sales Advisor Interview Questions & Reviews

Updated Apr 2, 2014
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Accepted Offer

Positive Experience

Sales Advisor Interview

Anonymous Employee

I applied in-person and the process took 1+ week - interviewed at H&M.

Interview Details – Filled out application, was promptly given a day to come in for first (out of three) interview, easy questions that are normal to be asked for a retail position, second interview and third interview were with two different managers, third "interview" was being offered the position and given a schedule for two weeks for the training process of the position.

Interview Question – What was the most difficult but rewarding decision you have made so far in your life? (something along those lines)   Answer Question

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No Offer

Neutral Experience

Sales Advisor Interview

Sales Advisor

Interviewed at H&M

Interview Details – I applied at the web side almost a month ago and I haven’t received a response of any kind, I would appreciate a faster response from them so that you don’t waste your time just waiting for a call or an e-mail. It seems for me that they don’t really need somebody.

Interview Question – Didn’t got an interview   Answer Question

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Accepted Offer

Positive Experience

Easy Interview

Sales Advisor Interview

Sales Advisor
Dallas, TX

I applied online and the process took 4 weeks - interviewed at H&M in September 2011.

Interview Details – It was a two person process. First person is most likely a Department Manager who will ask you question like why do you want to work at H&M, do you want to climb up the career ladder, etc. etc. Simple questions, it was easy. Second interview is with the Store Manager him/her self. Same questions, ask about pay rate expectations and availability.

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Accepted Offer

Positive Experience

Easy Interview

Sales Advisor Interview

Sales Advisor

I applied in-person and the process took 2 weeks - interviewed at H&M.

Interview Details – Applied in store. About a week later received a call in which a manager gave me a phone interview. She explained what I would be doing if I got hired. She then set up an in person interview date. I went to the interview was interviewed by two managers. The questions were easy. I was then called in for a second in person interview and they told me I was hired I signed paper work and was scheduled for orientation.

Interview Question – What other brands do I like?   Answer Question

Negotiation Details – They told me they start you off with 10 but with experience it's possible to negotiate.

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1 person found this helpful

Accepted Offer

Positive Experience

Easy Interview

Sales Advisor Interview

Sales Advisor
San Francisco, CA

I applied online and the process took 2+ weeks - interviewed at H&M in October 2010.

Interview Details – I submitted my online profile to apply for my first store in San Francisco several times. I kept getting back responses that said our schedules didn't line up, even though I left weekends open and only 2 days off during the week.
Eventually I received a response phone call to schedule an interview. My first interview was with a manager in a small office-made-closet. He asked me basic questions and I answered. I guess I seemed legit because they called me back. My second interview was with a manager and supervisor. They ask me about my current situation, what areas of retail/the store I wanted to be a part of, and where I saw myself going at H&M.
Towards the end of the interview they gave me a post-it and told me to walk around the store and write down a few things that were wrong or inefficient to me.
Later I got called back and had a group orientation, which gave us background on the store and explained processes like benefits, days off, vacation hours, holiday pay, and job expectations. We were assigned trainers and our schedules followed our trainers' schedules for 2 weeks.
I had 2 trainers in 2 weeks (not normal) and neither of them trained me on the registers. I had to nag a couple managers to get me register trained, especially since they kept trying to schedule me on the register and I had no idea how to work it yet. Eventually I was register trained by another experienced employee.

Interview Question – Which position of the store seemed most appealing to me.   View Answer

Negotiation Details – It was less of a negotiation. They told me I'd get paid more than minimum wage, and I said ok.

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1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Sales Advisor Interview

Sales Advisor

I applied online and the process took 3 weeks - interviewed at H&M in May 2013.

Interview Details – I put in an application on line and called in and asked to speak with a manager. Built report with her, kept calling back asking about he status. Walked in and turned in a résumé on top of this and chatted with the workers a bit. Called back a few days later to talk to the manager. Eventually landed a phone screening with the hiring manager, that went really well. Called him back a few days later and he set up an interview the following week. Went in to that interview and did well. Called him a few days later again and he set me up an interview with the store manager, that went awesome and I got offered the job on the spot.

Interview Question – During the first interview the manager read a list of values and asked me to pick out two that resonated the most with me. It wasn't hard, I had just never encountered that before.   View Answer

Negotiation Details – No negotiation was needed for me, they pay extremely well and I'm very happy.

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2 people found this helpful

Accepted Offer

Neutral Experience

Sales Advisor Interview

Sales Advisor

I applied in-person and interviewed at H&M.

Interview Details – If you are applying make sure you call them and ask for the status of your application.. The interview process is quite simple. Phone interview with basic questions of previous experience. Then round two where they call you and sit down with you. If you've written college papers then this should be a walk in the park. Questions about what makes you the right person and hypothetical situations as well.

Interview Question – They give you a situation and ask you which items you would do in order.   View Answer

Negotiation Details – Best paying retail job when you cant find a real job after college.

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1 person found this helpful

Accepted Offer

Positive Experience

Very Easy Interview

Sales Advisor Interview

Sales Advisor
Atlanta, GA

I applied in-person and the process took 2 weeks - interviewed at H&M in March 2011.

Interview Details – I applied in person, got a phone call 2 weeks later to set up an interview. Went on the interview (which went pretty easy). A couple days later was called in for a 2nd interview with the assistant manager, so I went to that and got hired on the spot!

Interview Question – Why do you want to work here? ( 7 secs to answer) .... was caught off guard because we was talking about something else.. but I did good!   Answer Question

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Accepted Offer

Neutral Experience

Sales Advisor Interview

Sales Advisor

Interviewed at H&M

Interview Details – I submitted an application online. Within a week, I received a call from the store manager asking if I could come in for an interview. She was very accommodating to my busy college schedule. The interview was more like a conversation than a question and answer period. She was extremely nice called me within another week to sign the paperwork

Interview Question – Not a question and anwer type interview   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Sales Advisor Interview

Sales Advisor

I applied online and the process took 1 week - interviewed at H&M.

Interview Details – Applied online and received a phone interview a few weeks later. Phone interview was just basic questions. 1st in person interview was with 2 supervisors and the 2nd was with 2 department managers. Most of the questions were just behavioral and mainly customer service based, what you would do in this situation kinda thing.

Interview Question – Pretty basic behavioral questions. Describe an event where a customer....or what was your best customer service experience...Pretty simple, just glorify your past experiences heavily on customer service.   Answer Question

Negotiation Details – The company pays much higher than any other similar retailer.

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