H&M Sales Associate Interview Questions & Reviews
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Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 14 ratings 
“Average” Interview
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Interview Experience [?] Based on 14 ratings
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| 1–10 of 14 H&M Interviews | Sort by |
Sales Associate at H&M
Posted Nov 11, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2009 in San Francisco, CA (took 2 days)
I was asked the following questions:
1- What are your strong points? What is your weak points?
2-Tell me about a time when you bumped heads with management.
3-What would your co-workers say about you?
4-A co-worker is stealing, what would you do ?
5-How do you try and please a dissatisfied customer?
A phone interview, and 2 1:1 interviews
Interview Questions
Negotiation Details
Full timers make more than P/Ters.
Other Details
I applied In-Person and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at H&M
Posted Oct 23, 2011
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Mar 2009 in Montreal, QC (Canada) (took a day)
They asked me questions about my prior experience in retail sales, and asked me what I knew about the company (this was important). They also asked about how I would prioritize certain situations, such as managing the cash, serving a client, or cleaning the store. It was not a difficult interview.
Interview Questions
Negotiation Details
No negotiation.
Other Details
The interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at H&M
Posted Oct 10, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2010 (took 2 weeks)
Open interviews, phone screen, one on one, second/last interview with job offer. Diverse crowd. People who were doing interviews were not from the store itself, just from the district, yet very nice. One on ones take place anywhere usually in a restaurant somewhere.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at H&M
Posted Sep 28, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Sep 2011 in New York, NY (took 2 days)
I filled an application at the store and I got an interview next day.
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at H&M
Posted May 24, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed May 2009 (took 5 days)
I just found the job posting on Monster.com and sent in my resume. The regional HR emailed me back the next day to set up an interview.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at H&M
Posted Oct 2, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2010 (took 6 weeks)
I had applied the previous year, but was rejected without an interview. I applied again online in early August at about 11pm. The very next day I got a call for a telephone interview. I was caught off-guard and had no time to really prepare and research the company. Questions included "Why do you want to work here?" "What do you know about the company?" "Tell me about your past job roles." Because I was unprepared, I panicked and got nervous. The interview didn't go smoothly. I was told that I would be contacted within a week.
A week later, I received a rejection e-mail. I was so disappointed. A few days later, after thinking hard about it, I decided that I wasn't going to give up. So I responded to the rejection e-mail that I got, and very eloquently told the recruiter that I was the right person for the job. I attached my resume to the e-mail and asked professionally, without sounding desperate, for another chance.
Two weeks later, my phone woke me up at 9am, and it was a recruiter. She asked to set up an interview with me the next week. I researched hard, and prepared. I went to the interview and I was interviewed by two of the nicest, most laid back people I've ever met. They asked questions similar to the telephone interview, and others including "What would you do when the store was not very busy?" "Give a time a manager gave you feedback you thought was unfair." I gave them my availability, and ended the interview on a strong note. I made sure to e-mail them thank you notes a day after.
Over a week later, I got another rejection e-mail. But this time, they explained further. They thanked me, and said that my only problem was my availability. They also said that if my availability opens up, I should definitely reapply. So a few days later, I changed my class schedule (which was easy, since it was September and we were just enrolling in courses) and I e-mailed them with a new availability. They called me again to set up another meeting/interview for the following week.
At the final meeting/interview, I was asked a few more questions, and was job offered, and I accepted.
So long, but so worth it.
Interview Questions
Negotiation Details
Don't be afraid to ask for a higher salary. I was too nervous to negotiate, and kinda regret that. But know your worth and ask for it. They seem to be pretty lenient about things like that.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
View Comments (1)
Inappropriate?
Sales Associate at H&M
Posted Sep 8, 2010
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed May 2010 (took a day)
They asked basic questions that related to availability and work processes.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at H&M
Posted Aug 31, 2010 — 0 of 2 people found this helpful
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2010 in Hamilton, ON (Canada) (took 2 days)
Standard interview procedures and questions..
One phone interview, one interview with the department manager, and final meeting/interview with the store manager
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at H&M
Posted Apr 27, 2010
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4.0
Difficult Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Sep 2008 (took 4+ weeks)
the interview process was long and drawn out. i applied in august, had two phone interviews, and then two more interviews in person, then a final meeting with the store manager to talk about when i could start and a salary.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at H&M
Posted Apr 4, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2009 (took 2 weeks)
Phone interview took place after after a month I applied for position. I was told that I was invited to attend a person to person interview at the store were the position was help, towards the end of the phone interview.
I was then interviewed by two department managers. I was told I would be contacted if I met their qualifications. About a week and a half later, I was called and asked to come in to have a brief conversation with the store manager. I was then offered the job and asked to start the following monday (this happened on a wednesday). If you ever make it to speaking with a manager, use that opportunity to sell yourself and talk about what you can offer and what are your best qualities.
Interview Questions
Negotiation Details
Be up front about what your expectations are without being too pushy. The manager was very reasonable considering my experience and basically gave me more than what I was making at my recent job.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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