H&M

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H&M Sales Associate Interview Questions

Updated Dec 3, 2014
Updated Dec 3, 2014
42 Interview Reviews

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Interview Experience

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Sales Associate Interview

Anonymous Interview Candidate in Stockton, CA
Anonymous Interview Candidate in Stockton, CA
Application Details

I applied online. The process took a weekinterviewed at H&M.

Interview Details

I submitted my application online and was contacted a week later. The interview process was fast. She asked me a few behavior questions and had me sign background check papers.

Interview Questions
  • What are you expecting from H&M if you were to work here.   Answer Question
No Offer
Positive Experience
Average Interview

Other Interview Reviews for H&M

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate in Riverside, NJ
    Anonymous Interview Candidate in Riverside, NJ
    Application Details

    I applied through other source – interviewed at H&M in November 2014.

    Interview Details

    i went to an H&M social event and got an interview there, it was pretty approachable and comfortable! It was only basic questions with regards to my interest in the job and my current situation, as well as questions about my past jobs and how I interacted with clients in both of those positions. Overall, it was definitely a pleasant experience and I felt pretty at-ease after I left.

    Interview Questions
    • Whether I could go out of state for training--I said yes, since I think I could manage if the situation called for it, but it threw me for a loop   Answer Question
    No Offer
    Positive Experience
    Average Interview
  2. 1 person found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate in Towson, MD
    Anonymous Interview Candidate in Towson, MD
    Application Details

    I applied in-person. The process took a weekinterviewed at H&M.

    Interview Details

    Walked in the store and asked if they were hiring/had an application. Filled out app in the mall and dropped it off shortly thereafter. Made a follow up call a few days later and spoke with a manager who sort of gave me an unofficial interview to go over work experience. We set up an interview from there a few days later. Typical questions: why did I want to work at H&M? What was I studying in school? Past work experiences? Pretty standard stuff. It's a retail job so just have a great attitude and wear something cool. Got an offer a few days later.

    Interview Questions
    • Give me an example when you were working with another employee who wasn't putting in their fare share of work, how did you handle the situation?   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  3. 1 person found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate in San Francisco, CA
    Anonymous Interview Candidate in San Francisco, CA
    Application Details

    I applied online. The process took 4+ weeksinterviewed at H&M.

    Interview Details

    Had a phone interview then was told to go in store for an in person interview. The interview was relaxed and wasn't difficult. I was told that I would receive a call after they finish my background check but I never got a call back.

    Interview Questions
    • Would you want to move up the ladder (corporate) at H&M in the future?   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5. 2 people found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at H&M in September 2014.

    Interview Details

    I was a candidate with over 5 years of retail experience and managerial experience. I wanted to go to H&M because I couldn't handle being a full time manager and a full time student. However I wasn't offered a job, maybe because I asked for too much ? ($11/h) or my school schedule, or what I think was the feedback that one of my teammates left me at the end of the group interview.

    I applied online earlier this month of September 2014. I then got emailed to set up a phone interview, then a one-on-one interview and then a group interview. I'll discuss each individually

    Phone Interview: Pretty basic interview questions such as "Why H&M", "When have you provided exceptional customer service and why", "When have you gave feedback to a coworker or corrected his matakes" etc. Easy.

    One-on-One Interview: Very similar questions to the phone interview. The lady was very sweet and nice and told me that they are looking to change the entire H&M because they realized that their customer service isn't very good. As soon as the interview was over she told me to come in the following week for a second group interview. Easy.

    Group Interview: This was an interactive interview to see how you would work in the store. It was very interactive and some even extremely difficult. I had never seen an H&M worker work that hard and I shop at H&M frequently. I won't say what the activities were because they kindly asked not to disclose them.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  6.  

    Sales Associate Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at H&M in July 2014.

    Interview Details

    My interview process was pretty quick, I had applied online but because I brought my resume in person I basically went through my pre screening that day and was called back in for a group session the next day. The group session was basically testing you on how well you could work as a team, and also about your communication skills. It was finished at 5:00pm, I was called back at 6:30 and asked to come in the Monday for a background check release form. I was then called the Thursday and asked to come in for a interview at the home store on friday, that day was basically my offer. The recruiting manager offered me $12.00 because of my experience, and asked if I could come in for orientation the following day. My process took roughly 2weeks faster than a lot of people.

    Interview Questions
    • For the pre screening it was basic questions. 'I see you have a lot of retail experience so why H&M'
      'Can you work in a fast paced environment?' Stuff like that
       
      Answer Question
    Negotiation Details
    Didn't have to negotiate they offered me over what I wanted
    Accepted Offer
    Easy Interview
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person – interviewed at H&M.

    Interview Details

    Gave my resume in store, and received a call a week later. First interview was via phone. Second interview was pretty much the same questions but one on one. And third interview was more detailed and asked for my driver license and such for a background check.

    Interview Questions
    • They asked me what I thought of the store's layout, it was kind of clunky and crowded.   Answer Question
    No Offer
    Average Interview
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at H&M.

    Interview Details

    I applied online and didn't hear back for 3 weeks. Finally I got an email from recruitment about a job fair at the store so I went to that and had a quick interview with an HR person. After that I received a call about a week later to come interview with the store manager. I was offered a job on the spot. The whole process took a little over a month.

    Interview Questions
    Reasons for Declining

    I received a job offer from another company that I took instead, but I wish I stayed with H&M!

    Declined Offer
    Positive Experience
    Average Interview
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate in Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied online. The process took 2 weeksinterviewed at H&M.

    Interview Details

    There was a total of 3 interviews; phone, main manager and for some odd reason I was called back again to interview with another manager. I accepted the job the pay was well

    Interview Questions
    Negotiation Details
    No negotiations
    Accepted Offer
    Negative Experience
    Average Interview
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person – interviewed at H&M.

    Interview Details

    got excited to work with the team

    Interview Questions
    • most diificult part is when they ask about experiences   Answer Question
    Declined Offer

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