H&R Block Client Services Professional and Receptionist Interview Questions & Reviews
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Updated Apr 16, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 8 ratings 
“Very Easy” Interview
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Interview Experience [?] Based on 8 ratings
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| 1–8 of 8 H&R Block Interviews | Sort by |
Client Services Professional and Receptionist at H&R Block
Posted Apr 16, 2012
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2010 (took a day)
There was a hiring site for people to apply for jobs at H&R Block. It was really easy. You went in and talked to a employer about your work experience and if you had enough, you had the job.
Interview Questions
Negotiation Details
There wasn't really a negotiation phase. They just told you what you were going to be paid.
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Client Services Professional and Receptionist at H&R Block
Posted Feb 20, 2012
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2011 (took a day)
I personally didn't get an official interview because I knew someone who works for the company and I was recommended. I was instructed to go to a training session for a few days,got a background check,and started working.
Other Details
I got the interview through an Employee Referral and the interview consisted of a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Client Services Professional and Receptionist at H&R Block
Posted Dec 12, 2011
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2011 in Providence, RI (took a day)
I applied for the position in October. I received an email in December asking if I would come in the next day for an interview which was a Saturday afternoon. I then met with the office manager who was very pleasant. She asked me about my background and what type of work I was looking for either part time or full time. She then let me know the position is indeed part time but during peek time it is possible to make full time hours. She asked me to describe some scenarios that I had encountered in the past. After our interview was complete she told me she would contact me and let me know when training begins and I actually start today.
Interview Questions
Negotiation Details
Did not negotiate.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Client Services Professional and Receptionist at H&R Block
Posted Feb 21, 2011
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Dec 2010 in Pittsburgh, PA (took a day)
Was asked basic questions on how to treat customers and handle problems that may arise. It was about 15 minutes.
Negotiation Details
None
Other Details
The interview consisted of a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Client Services Professional and Receptionist at H&R Block
Posted Sep 1, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2008 (took a day)
It was a panel interview of about 5 members. THe interview took place in an office within an office park, not an H&R Block store front office. They asked me questions about my resume and how familiar I was with taxes. They asked if I was willing to do basic administrative duties around the office. This was my first interview. If you take the interview seriously, you shouldn't have a problem receiving an offer. I received an offer and that was my first real interview ever.
Interview Questions
Negotiation Details
There was no negotiation.
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Client Services Professional and Receptionist at H&R Block
Posted Jun 30, 2010 — 1 of 1 people found this helpful
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2009 (took a day)
I applied online on H&R Block website. I received a call for an interview and it sounded like they wanted to move fast. The interviewer asked me a few questions and said she would talk it over with the Manager. They wanted someone hired so they could go to training that same night. She called back and offered me a lower wage than I wanted. I told her that if she increased it by a $1 then I would accept it. She said she would call back if that figure didn't work, and to attend training. She didn't call back so I went to training and verified the new wage.
Interview Questions
Negotiation Details
I did. It doesn't hurt to ask for more especially when they tell you they need someone in training that same day.
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Client Services Professional and Receptionist at H&R Block
Posted Feb 25, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2009 in Sacramento, CA (took a day)
The interview was preety easy for a group/panel interview. I felt relaxed and answered shortly but got to the point. The ladies that interviewed us were very niece people, friendly and this really helped us to be less nervous or stressed about the questions. The questions were preety basic and easy. After a week I went to my second interview with the office manager where I chose to work and it was a little bit difficult but not impossible and I did my best and after a couple of days I got a phone call from the manager, telling me that I was hired for the position, thing that made me so happy. So my advice for everybody who will attend an interview is not to be afraid or too stressed because it's not too bad like it seems and the recruiters are human beings like us so try to relax and be professional, smile and have a positive attitude. Good luck for everybody!
Interview Questions
Negotiation Details
No I did not negociate anything.
Other Details
I applied In-Person and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Client Services Professional and Receptionist at H&R Block
Posted Jan 27, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2008 in Fayetteville, AR (took 3 days)
I initial applied online and then visited the main office location in Fayetteville to follow-up on the position. At that point, I was schedule for an interview. The interview was a very short one-on-one discussion with the branch manager. She informed me of the jobs duties, pay and duration (temporary) and then asked me a couple basic questions before offering me the position.
Interview Questions
Negotiation Details
No negotiation.
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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