H&R Block

www.hrblock.com
Employer Engaged

H&R Block Interview Questions

Updated Feb 24, 2015
Updated Feb 24, 2015
271 Interview Reviews

Interview Experience

Interview Experience

63%
28%
7%

Getting an Interview

Getting an Interview

62%
17%
10%

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

Sort: Popular Date Difficulty
  1.  

    Tax Preparer Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied in-person – interviewed at H&R Block.

    Interview Details

    Interview was 30 minutes long. It was a walk-in. Basic interview with education, experience, and skill-related questions. Some situational questions as well. Didn't get an offer because I didn't have the necessary experience despite passing the H&R Block Tax Course.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  2.  

    Client Service Professional Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The interview process was quite simple. It was more about getting to know me and how I interact with people. Very little questions about my experience. I was hired on the spot and sent to training on another site.

    Interview Questions
    Accepted Offer
  3.  

    Office Manager Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied in-person. The process took a dayinterviewed at H&R Block.

    Interview Details

    must attend school then pass with a score of 80 or better,then go for an interview, Go to the main office to have a interview with the District Manger which is just a check to see how you are dressed and how you present yourself

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Client Services Professional and Receptionist Interview

    Anonymous Employee in Emerson, NJ
    Anonymous Employee in Emerson, NJ
    Application Details

    I applied in-person. The process took 5 daysinterviewed at H&R Block in January 2015.

    Interview Details

    I stopped into an office, asked to speak to the manager. She was not there at the time, but I left my contact information and we did set up an interview for the following Sunday.

    Interview Questions
    • I asked if I could test out (show my knowledge) for a First Year Tax Professional and she told me no.

      I declined the offer because I felt the salary was too low. I asked if they could offer more - the answer was no.

      The hours were very flexible - i.e. any hours the office was open were available (P/T and F/T)
       
      Answer Question
    Declined Offer
    Neutral Experience
    Easy Interview
  6.  

    CSP Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 2 daysinterviewed at H&R Block.

    Interview Details

    The hiring process was easy and quick. Getting the through the training was easy also. The people during the process were helpful and understanding. The computer process was a bit of a mess, I went through training but did not have a location where I wanted to work, and they put me in an office that was not what I requested; it was also not worth driving all that way for the minimal pay received.

    Negotiation Details
    There was no negotiation, they paid what they wanted. Albeit not sufficient for the rising cost of living.
    Accepted Offer
    Neutral Experience
    Easy Interview
  7.  

    FIRST YEAR TAX PROFESSIONAL Interview

    Anonymous Interview Candidate in Des Moines, IA
    Anonymous Interview Candidate in Des Moines, IA
    Application Details

    I applied through other source. The process took a dayinterviewed at H&R Block in December 2014.

    Interview Details

    Interview was about 15 min. Asked why do I want to work for HR Block. Give a example of pass experience handling a difficult customer and resolution.
    Was hired on the spot contingent to passing my tax class.
    The interview was smooth and short, less than I expected.
    Had to sign background check and provide SSN and ID for employment.

    Interview Questions
    • There was no difficult or unexpected question that caught me off guard,   Answer Question
    Negotiation Details
    I was told me how much the pay is start out at. I asked if there is room for negotiation and she say no. Everyone first year tax pro start at the same rate. Is this correct???
    I think HR Block can afford to pay more than $9.50 a hr. With my experiences and education I can get a job at Costco that pay to start $12-$14. With a big company like HR Block you would think they pay better???
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Customer Service Professional Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ monthsinterviewed at H&R Block in December 2014.

    Interview Details

    Timeline from submitting resume in September till interview was longer than ad detailed. It said interviews were to begin in November, no one I talked to interviewed earlier than December. Interview was pretty simple, they had a printout of specific questions that they asked and jotted down responses. All "on-boarding" was done online and without guidance from a representative of the company. Offer letter was buried in a mountain of virtual paperwork.

    Interview Questions
    • The questions were pretty run of the mill, nothing to challenging.   Answer Question
    Negotiation Details
    no negotiation, you did not meet with a person about offer or to complete paperwork.
    Accepted Offer
    Neutral Experience
    Average Interview
  9.  

    CSP Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at H&R Block in December 2014.

    Interview Details

    First applied online, then got called in to come to a "job fair". It was simply waiting for a few interviewers to get through a large number of candidates. The interview consisted of asking brief questions about my previous jobs and basic "tell me about a time you had to deal with stress" questions.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Client Service Professional Interview

    Anonymous Interview Candidate in Ocala, FL
    Anonymous Interview Candidate in Ocala, FL
    Application Details

    I applied online – interviewed at H&R Block in December 2014.

    Interview Details

    The hiring process is fairly easy. Initially you're called into an office and you'll have your interview with a manager from that office although that may not be the office you'll be assigned to work at. They really just ask questions about your past work experience and why you would be a great addition to the company whether it be a seasonal position or even just a temporary job. If you get through the interview, you wait to hear from the District Manager which office you'll be assigned to along with your start date.

    Interview Questions
    • They'll have you present how you would take a call.   View Answer
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    CSP Interview

    Anonymous Interview Candidate in Southaven, MS
    Anonymous Interview Candidate in Southaven, MS
    Application Details

    I applied online – interviewed at H&R Block in December 2014.

    Interview Details

    Interview was normal interview questions easy n quick. Do u have experience and why did you choose this job. Great company. Went straight to the point no hard questions very easy...

    Interview Questions
    Accepted Offer
    Negative Experience
    Easy Interview

Work at H&R Block? Share Your Experiences

H&R Block

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.