Getting an Interview
Getting an Interview
Interviews for Top Jobs at H&R Block
- Tax Associate (39)
- Client Service Professional (30)
- Tax Preparer (29)
- FIRST YEAR TAX PROFESSIONAL (21)
- Customer Service Professional (17)
- Tax Professional (16)
- Client Services Professional and Receptionist (15)
- District Manager (12)
- CSP (11)
- Customer Service Representative (9)
- Marketing Coordinator (9)
- Office Leader (8)
- Office Manager (7)
- Intern (6)
- First Year Tax Associate (6)
- Tax Specialist II (5)
- Tax Advisor (5)
- Receptionist (5)
- Office Manager III (5)
- District Ops Coordinator (4)
- Tech Support (4)
- Client Service Representative (4)
- Tax Professional II (3)
- First Year Tax Pro (2)
- Client Services Professional (2)
- Office Manager I (2)
- Director (2)
- Software Engineer (2)
- Marketing (2)
- Tax Consultant (2)
- Accepted OfferPositive ExperienceAverage Interview
I applied online. The process took 3+ months. I interviewed at H&R Block.
Took the tax class for 3+ months...passed barely with 71%. The teacher who taught a class, which started out with around 15 people but ended up with around 6 people, was not an experienced teacher and not too mention her 1st year of teaching. We barely caught on to anything g but I manage to pass. Afterwards we received a certificate, then we were scheduled for anot her week of 'skills' classes. We didn't do an interview we were hired and had to fill out a bunch of paperwork online...once tax season started we went to our scheduled location of work and started practice forms on the installed program for work.
- No interview 1 Answer
- Declined OfferNegative ExperienceEasy Interview
I applied through other source. The process took 3 days. I interviewed at H&R Block (Cumming, GA).
There's no specific interview process. Once you are done with the income tax course, they offer on the basis of your performance. There is an advanced course training before we actually get on the IT returns.
- Interview is skipped if you perform well during the course. Answer Question
- No OfferPositive ExperienceAverage Interview
I applied online. I interviewed at H&R Block (Pasadena, TX) in September 2015.
Hr interview and 2 hour long interviews. They asked the basic questions. Two people for the first interview and the second interview had 3 people The HR phone interview was more difficult. After Hr interview they asked you to wait for an email from another HR person. I had a great time they were very nice people
- Why did you want to work at HR Block Answer Question
Helpful (1)Accepted OfferNeutral ExperienceAverage Interview
I applied through an employee referral. The process took a week. I interviewed at H&R Block (Kansas City, MO) in August 2015.
Very laid back, asked about myself and described the position. Went over my resume to discuss my background and fit for the position. Followed by an opportunity to ask questions about the positions as well as answer specific questions about myself and ability to perform position duties
- What are three adjectives you would use to describe yourself 1 Answer
- No OfferNegative ExperienceAverage Interview
I applied online. The process took 3 weeks. I interviewed at H&R Block (Lexington, KY) in August 2015.
Initial phone screen with recruiter followed by a face to face with the Regional Director (with another RD on skype) and another face to face with two district managers during the same session. RD's asked typical behavioral interview questions. DM's asked vague, non behavioral interview based questions. I was then contacted to do a phone interview with another HR manager who told me I would hear back by the end of the week which didn't happen. When I sent an email to HR to find out the status I was told "I was on her to do list but she's been really busy and they had gone another direction". How hard is it to send a simple email especially after a candidate has gone through 3 rounds of interviews? I knew the HR manager was unorganized as she called me twice the first day to set up the initial interview and it was clear the second time she had no idea she had already called me earlier that day and established an interview for the next day. Initial recruiter knew very little about the organization. Some company locations are open year round. When I asked her to explain the staffing model she said they had no employees that worked in the off season in the district. Really? Who staffs your locations that remain open by appointment only then? Company seems to be going through a transition. HR manager said they didn't have a sales culture when she joined and it was almost forbidden to talk about sales as most retail organizations do but that is evolving.
- What's an accomplishment that you're most proud of that we haven't already discussed? Answer Question
- Declined OfferPositive ExperienceAverage Interview
I applied online. The process took 4+ weeks. I interviewed at H&R Block (Charleston, SC) in August 2015.
Completed four total interviews: Two via phone and two in person. Both phone interviews and one of the 1:1 meetings were exceptionally professional. The final interviewer (in another city) was more than 30 minutes late, did not apologize or acknowledge the delay, and was visibly apathetic throughout our short meeting. Overall, my experience with H&R Block was a positive one; 3/4 people I spoke with were knowledgeable about the company, transparent about their needs, and enthusiastic about their roles.
- Describe a time you had to complete a project and did not have access to the resources you needed. Answer Question
Reasons for Declining
I received a long-term offer that fit my needs better than a 6-month term position.
- No OfferNeutral Experience
I was so anxious. There were a lot of questions. The interview questions ranged from, "What have you learned from previous jobs that helped prepare you for this opportunity?" and "What did you like/dislike about your last job?" to "Have you ever had to work as part of a group?" and "How would you handle a customer complaint?"
- tell me about yourself? Why did you leave last employer? Answer Question
Helpful (1)Accepted OfferPositive ExperienceDifficult Interview
I applied through a recruiter. The process took 4 weeks. I interviewed at H&R Block (Grand Rapids, MI) in July 2015.
Called by recruiter who did initial phone screening. Then a panel interview with human resources (who attended via video link), Regional Manager, and two District Managers (in person). Followed up by a 45 min phone interview with VP. All took place over three weeks time.
- Questions were all behavioral/situational leadership questions, IE. tell me about a time when you ... how did you handle a tem member that ... Describe a time when you had to ... what happen and how did it turn out. I found the questions to range from fairly routine to difficult, the longer the (panel) interview went the more difficult they were. Regional Manager asked tough questions and wanted specific examples. Interviewers were professional but relaxed, I was the only one with a tie on. All seemed very down to earth but very knowledgeable. 1 Answer
No negotiation, offer was very generous in fact more than I expected based on my initial research.
- No OfferPositive ExperienceAverage Interview
I applied online. The process took a week. I interviewed at H&R Block (Clarksville, TN) in July 2015.
It was relaxed and more like a conversation. Interviewer was easy to relate and talk to. She gave an overview of the company and a typical work day. She described what was to be expected.
- Why do you want to work here? Answer Question
Helpful (1)Accepted OfferPositive ExperienceAverage Interview
I applied online. The process took 3 weeks. I interviewed at H&R Block.
Very professional. I spoke with a recruiter on the phone and interviewed with the district manager. It was overall a good experience and I looked online at how reputable the company is. Which is always a deciding factor for me.
- Tell me about yourself 1 Answer
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