H&R Block Interview Questions

Updated Oct 18, 2014
Updated Oct 18, 2014
233 Interview Reviews

Interview Experience

Interview Experience

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29%
8%

Getting an Interview

Getting an Interview

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11%

Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Campus recruiting first, then passed the first round interview. In the second round phone interview, more questions about professional questions, more on the previous work experience. The interviewer was nice and friendly.

    Interview Questions
    No Offer
    Average Interview
  2.  

    Tax Preparer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 2 daysinterviewed at H&R Block.

    Interview Details

    This is not an hourly pay job. They pay piecemeal or by production and if you want to make money, you gotta bring in the people yourself. Only take the job if you can produce human traffic to their door.

    Interview Questions
    Reasons for Declining

    obviously not a pay by the hour job

    Declined Offer
    Average Interview
  3.  

    Office Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 1+ weekinterviewed at H&R Block in October 2014.

    Interview Details

    Applied online. Took about 3 days to get a call back for an interview. Process was very easy, district manager very friendly and available for questions during and after interview.

    Interview Questions
    • Basic situational questions were asked such as describe a time when an employee was wrong and you had to correct them. Also asked how would you tell bad news to an employee. Very easy behavioral questions.   Answer Question
    Negotiation Details
    No negotiation, I took what they offered.
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Tax Preparer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at H&R Block.

    Interview Details

    I completed the online tax knowledge evaluation rather than taking the H&R Block tax course that is offered. A week later I received a call asking me to come in for an interview. The interview was short, sweet, and to the point, and a few days later I was called and offered the job.

    Interview Questions
    • I was surprised at how many questions were asked about clerical work. Turns out the interviewer thought I was there for an admin position, so my advice is to verify that when you arrive.   Answer Question
    Accepted Offer
    Easy Interview
  6.  

    Tax Preparer Interview

    Anonymous Interview Candidate in Hampton, VA
    Anonymous Interview Candidate in Hampton, VA
    Application Details

    I applied in-person. The process took a dayinterviewed at H&R Block.

    Interview Details

    Hiring and Interview was a part of the educational process. As long as you pass the course and take a personality test they will hire you. Interview questions were easy and pretty much a formality.

    Interview Questions
    Accepted Offer
  7.  

    1y Income Tax Professional Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at H&R Block.

    Interview Details

    the interview was one on one. It was really easy if you take special Income tax course before that is offered by H & R Block. i was asked about my previous job experience. also was given a test with behavioral situations. all the interview lasts about a half an hour. i asked several questions. they offered me a minimum hourly wage that is too low for me. so i declined

    Interview Questions
    Declined Offer
    Positive Experience
    Easy Interview
  8.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at H&R Block.

    Interview Details

    I applied online. I got a call about a month later to interview. Most interview questions involved things like "Tell me about yourself," "What made you apply for this position," What experiences have you had that would benefit in this job?" The interview process was relatively short and easy. I ended up getting an offer of a "scholarship" for their tax course to become a Tax Pro which they claimed normally costs $199. (But not completely free as I would have to buy my books for $200). They weren't clear about the odds of getting a job with them or any guarantee of it. I'm still trying to figure out if this is something that would be worth taking or if it is simply a way for H&R Block to make easy money off of people like me. Overall though the two people I spoke with were very nice and I felt good about the interview other than the vague description of Classes that would be "free", oh except $200 for books. That's not really free is it.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  9.  

    Marketing Coordinator-seasonal Interview

    Anonymous Interview Candidate in Irvine, CA
    Anonymous Interview Candidate in Irvine, CA
    Application Details

    I applied online. The process took 4+ weeksinterviewed at H&R Block in September 2014.

    Interview Details

    2 to 1 interview with 2 managers of Department of Marketing; common questions such as "Did you work as a team member before? Give me an example." "What's your strength and weakness?" Easy and relaxed atmosphere. Very nice interviewer.

    Interview Questions
    • When you want to get help from other team members, how will you say to them?   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  10.  

    District Manager Interview

    Anonymous Interview Candidate in Orlando, FL
    Anonymous Interview Candidate in Orlando, FL
    Application Details

    I applied through an employee referral – interviewed at H&R Block in September 2014.

    Interview Details

    The interview process took place over a video feed with the Regional Manager and someone from HR who was only connected via phone (sort of a conference call) The interview process took exactly about 1 hour in time using the STAR format looking for "specific" responses in order to gage one's skills and experience dealing with such situation. The person doing most of the questions was the HR rep only bouncing on the Regional every now and then for follow up questions or comments.
    All in all the entire interview process was as you would expect for someone interviewing for this position.

    Interview Questions
    • There were no difficult or unexpected questions, however, a word of advise for those interviewing, do your homework and do your research in order to help you with the typical "Tell us about yourself" we often take this question for granted.   View Answer
    No Offer
    Negative Experience
    Average Interview
  11. 2 people found this helpful  

    Tax Professional Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 2 weeksinterviewed at H&R Block.

    Interview Details

    Initial hires must either take the Basic Course and pass with minimum 80% score or have three attempts to pass the Tax Knowledge Assessment exam. Returning employees must reapply every fall, will have an interview with the District Manager covering the previous year's performance and coming season's expectations.

    Negotiation Details
    Did not negotiate.
    Accepted Offer
    Positive Experience
    Easy Interview

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