H&R Block Interview Questions & Reviews

Interview Details – I have to submit an application every year to be re-hired. After submitting my application online, I get a call to schedule an interview with the district manager. It is always convenient, located at the office I work and in the evening, about 6:00 or 7:00. The first year was just to meet the district manager and to say welcome aboard. The next years the district manager goes over the last year's performance, tells me what a good job I'm doing, and do I have any tips he could pass along to other employees. Then he shows me areas to improve, but doesn't dwell on them.

Negotiation Details – There is no negotiation. They offer me the job every year, along with their non-negotiable hourly rate, which is actually a draw against commission. The commission is based on set-in-stone rates per sale, and the balance is paid at the end of the tax season.

Interview Details – Process varies based on district manager. Expect to have passed a proficiency exam. Be willing to be a part of the marketing team.You will most likely be expected to agree to the company's current year vision and agree to performance and sales goals set by management. These are negotiable and are guidelines about what is expected. Sometimes you will be interviewed by 2 or 3 people asking different types of questions. All interviewers have some input, but the district manager has the final decision.

Negotiation Details – No negotiation take what is offered or not.

Interview Details – A friend of a friend called me to let me know that they had openings for a receptionist position with H&R Block. She bought home my application, and gave it to her friend, who actually already works at H&R Block as a District Operations Coordinator. A few weeks later, I got called into an interview at the large office in Mission and Geneva (they do interviews at offices that are close to you). I dressed up professional, and I was greeted by the District Supervisor. We had the interview in his office, which was well-lit with no windows. He basically asked me questions about my experience, and asked me to explain how I handle stressful work situations. By being polite and smiling, and answering to the best of my ability, the interview lasted about 15-20 minutes, and I felt good about it, because we had a nice non-work related conversation on the way out of the office. Two weeks later, I was asked to come into the office I chose to work in, and was immediately given the list of duties and responsibilities of what was required for the job, by the Office Manager. Then I was asked to fill out some paper work, and to do online courses about tax laws, and how to handle customers. Little did I know, that was my first work day.

Interview Details – The process required two interviews. A panel interview for the first one, and then a business plan presentation for the second interview.

Interview Details – An interview for tax professional position should be fairly simple and easy since there is a few month tax prep training beforehand. The interviewers I had began with a casual conversation, and after few questions regarding office location and schedule, they asked general tax questions such as filing status, deduction, and credits.

Interview Details – I first completed the H&R Block Tax Basics course. It is an 11 week course designed to introduce anyone to the tax preparation process. At the end, dependent on a passing score on the final, I was called in to interview. The interview was very easy as the manager already knew much about me and my knowledge and skills. She asked of my interests and plans for working at the company in the long-term.

Negotiation Details – No negotiation as it is a first year entry level position.

Interview Details – I was one of the lucky ones. I guess they needed a Spanish speaker right away since the office was located in predominantly Latino community. I applied online and received an email from a district manager to see if I was interested in a job so we could set up an interview. I said yes but no interview actually happened. Either they were desperate or my resume was pretty decent that they trusted my abilities. She pushed my application forward and went through the application process which was all done online and through the phone. Then I received a call from the office manager and she told me when to show up for my first day and that was it. I think there is a formal training we have to go through but I was informally trained on the spot on my first day. It is a pretty easy job so I don't think it's necessary.

Interview Details – Talk to a recruiter/phone interview
Take an online test
Interviewed by one of the managers

Interview Details – They start hiring in December and give you training the last week of the year or first week in the new year for tax season. The hiring process after the interview is a series of emails, background testing etc., if your information doesn't come before testing it's hard to get paid for training because they dont accept your I-9 information until after the background check. I had my training in December and didn't get paid until the last week in Feburary.

Negotiation Details – No negotiation, you are told of the rate. Peak season is fast and busy try to get as much hours as possible after that they cut your hours.