Post a Salary or Review

Advanced

H&R Block Office Leader Interview Questions & Reviews

Post an Interview

Web: www.hrblock.com | HQ: Kansas City, MO

Connections

Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 4 ratings

3.0

“Average” Interview

Interview Experience [?] Based on 4 ratings

Positive	50%
Neutral	25%
Negative	25%

H&R Block has 12,954 connections on Glassdoor

See Who You Know

Hide Filters

1–4 of 4 H&R Block Interviews

Sort by

4.0

Difficult Interview

Overall Negative Experience

Interviewed and No Offer

Interviewed Sep 2011 in Houston, TX (took 3 weeks)

Initially, I found out about this interview through a hiring session by a local employment agency. I attended the hiring session and was invited for an "on the spot" interview at this interview I was invited to the office interview with 2 District Managers and 1 Office Leader. The first appointment was rescheduled. The 2nd appointment only 1 District Manager was present and 1 Office Leader. The interview process for me was very unfriendly and discouraging.

The DM greeted me with a handshake and no smile and asked me to sit and briefly described the interview process which includes behavioral type questions that should be answered in a STAR (Situation, Task, Action, and Result) format. I was surprised by this because most companies warn you about these type of process because it is usually difficult if you have not prepared for it. At any rate, I did mention that I was familiar with this process and proceeded with the interview nonetheless.

The entire interview process was awful from the moment I was greeted. As soon as the door closed, the interviewers began firing away. Each question was heavy packed with great detail and the interviewers read from the sheet and had a poor attitude when asked to repeat the question. Overall, I felt the interview was highly unwelcoming for the following reasons:

1) Tone in the DM's voice was very direct and cold
2) I was not offered nor provided a table space to write down the questions which were multi-leveled
3) A fan was blowing in the interview room and blew my papers on the floor several times
4) I had to ask if the fan could be turned off because it was such a disruption to the interview process
5) I felt as though I was being "grilled" and interrogated
6) I was greeted with a name and a handshake (not a "good morning" or "Welcome to H & R Block")
7) I asked great questions (in my opinion) which were all answered with a yes, no or just peer resistance or hesitance. (at any rate unattractive response from a leader in an organization)
8) I was dismissed with no business cards or contact info and I did not even get names of the interviewers

Perhaps, this was my experience only. I could not figure out why so many things turned out poorly about this process. At any rate, it completely changed my opinion of the company and I have been a customer for many years. I was expecting a warm, friendly, and welcoming environment considering the strong focus on corporate values at the information session.

Interview Questions

Have you ever implemented a new strategy? If so what was the result and how did it improve the process?

View Answers (1)

Do you have marketing experience?

View Answers (1)

Other Details

I applied In-Person and the interview consisted of a Group/Panel Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Sep 2011 (took 3 weeks)

First, you attend a job fair. At the job fair, I had a screening interview. After that, I was told if I was selected I would get another interview from the director. I got an email saying the director was having orientation about the job and to please attend. At the that time, if we were still interested we were going to now go to a 1:1 interview with the director. At the last interview, you will find out if you got the job.

Interview Questions

There were typical questions, questions about myself, my experience, and a situation type question.

Answer Question

Negotiation Details

There was no negotion

Other Details

The interview consisted of a 1:1 Interview.

Helpful Interview?

Yes | No

View Comments (2)

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Sep 2010 (took a day)

I went in and did a 1:1 interview with the District Manager, mostly questions about Experience and Education...another panel interview is sceduled.

Interview Questions

What are your experiences with doing tax?

Answer Question

Other Details

I Applied Online and the interview consisted of a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Oct 2008 in Greenville, SC (took a day)

Contacted by telephone after submitting an online application, and after successfully completing the corporation's basic tax course. The interview was set with the DIstrict Manager and an assistant. The District Manager did not provide clear specifications regarding work schedule and something called "fdlexible pay rate". Basically, it seemed that the objective was to find someone as quickly as possible to fill the position.