H&R Block Office Manager Interview Questions

3 Interview Reviews

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Office Manager Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 2 weeks - interviewed at H&R Block.

Interview Details

Panel of DM, DOC, and Office Leaders

Interview Questions
Negotiation Details
No negotiation on salary
Accepted Offer

Other Interview Reviews for H&R Block

  1.  

    Office Manager Interview

    Anonymous Interview Candidate  in  Sarasota, FL
    Anonymous Interview Candidate in Sarasota, FL
    Application Details

    I applied through other source - interviewed at H&R Block in September 2011.

    Interview Details

    Two person to person, plus several phone interviews. Very through, very professional. H&R Block's District Manager did all my interviews, not HR. She was very knowledgible and convincing that H&R Block was agreat company to work for.

    Interview Questions
    • There were no unexpected questions, or questions to difficult answer correctly.   Answer Question
    Negotiation Details
    Very friendly, and I got a higher income from the negotiations.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Office Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a day - interviewed at H&R Block in September 2009.

    Interview Details

    Interview with District Manager. Was asked about background. Was asked some basic questions like: tell me about a time when you had an unhappy client/customer. What was the problem, how did you deal with it and what was the outcome. Had to do for both a good outcome and a bad outcome. Another question, tell me about an employee that was not doing their job correctly. What steps did you use to get them to do their work correctly.

    Interview Questions
    • Tell me about a time when you had an unhappy client/customer. What led to them being unhappy, what did you do to fix the problem and what was the final outcome? Asked for answers for both happy and unhappy outcomes.   Answer Question
    • Tell me about a time when a subordinate was not doing their job correctly. what were they doing wrong, how did you approach them about this and how did you talk to them about the problem. What was the final outcome?   Answer Question
    Negotiation Details
    I didn't negotiate. You do not know what they are offering you until some time after the interview when they email you an employment offer letter.
    Accepted Offer
    Positive Experience
    Average Interview

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