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HSBC Bank USA Premier Relationship Manager Interview Questions & Reviews

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Web: www.us.hsbc.com | HQ: New York, NY

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Updated Mar 11, 2012 – Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 4 ratings

3.2

“Average” Interview

Interview Experience [?] Based on 4 ratings

Positive	25%
Neutral	50%
Negative	25%

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1–4 of 4 HSBC Bank USA Interviews

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5.0

Very Difficult Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Jan 2010 in Brooklyn, NY (took 4 days)

You will meet every single managere they can find and they will see if you fit there market

Interview Questions

Tell me about your COI's

Answer Question

What Investment stratages work with high net worth customers

Answer Question

Negotiation Details

get ready for a fight they dont buge on pay

Other Details

The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Oct 2011 in New York, NY (took 1 week)

Face-to-Face interview with Recruiter, had to speak with one on the phone initially and submit a questionnaire. You are then invited to a panel interview. Most likely will be two people, however sometimes more can be present. Usually meet wit the Premier Segment Leader and the Branch Manager. The person in charge of the Financial Advisors in the area may also stop by.

Asked to submit a business plan, since it was for a new branch. It was toward the end of the year, so I got 5k less for base than I had wanted, instead negotiated for an extra 5k guaranteed bonus.

HSBC is known for poaching some of the best bank salespeople from competitors. They entice with the title, and salary, also the few fancy location they have. Buyer beware, most of the time it is a ploy to make you think you are interviewing for that location, the interview and the job listing may say one location, however the real job may be somewhere else. Also if you are doing well and have a few years of experience, they will want you to start as a Branch Relationship Banker and work your way up, which is very difficult because you get paid a low base, and not allowed to take affluent clients, so it defeats the purpose. I interviewed with HSBC 3 times in two different years, with two offers. There was a lot of bait-and switch both years. I had way more experience the second time around and didn't get the "start as a branch relationship banker first" routine.

Interview Questions

Describe a time when you had a difficult situation with a client and how you handled it

Answer Question

Negotiation Details

Salary. This is a high salary position with very little upside on commissions. If you are used to doubling your base at a competitor bank, negotiate for the highest paid salary possible, since at HSBC it is very difficult to make a lot commissions. If you are good at what you do, basically think of it as making your commissions as a draw against future commissions, added to your salary, make lots of sales, and you get to keep your job.

Other Details

I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Presentation, a Skills Test, a Personality Test, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Negative Experience

Interviewed and No Offer

Interviewed Dec 2010 in Fort Lauderdale, FL (took 2 weeks)

I was contacted by a recruiter from HSBC, I interviewed with her on the phone, questions revolved around production, past experience. I was asked to complete an aptitude test, completed successfully. I was then referred to the hiring manager, his questions also revolved around production and he answered some specific questions about the position. Towards the end of the meeting, he led the question to asking me what my national origin was, I reluctantly answered the question. I later followed up with HR never mentioning the question about national origin, I was politely told they found more suitable candidates.

Interview Questions

Where are you from originally?

View Answers (1)

Other Details

I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test and a Personality Test.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Mar 2008 (took 2 weeks)

Applied for a job at HSBC company website, sent in my resume through the same website. Received a call from the New York HSBC corporate headquarters in 3 working days. First interview was by the Human Resources Dept. who scheduled me for second interview with branch manager within a week. Went to the branch and had a formal one hour interview regarding my present job as a financial consultant, registered representative of SEC. Was told to see head office in 2 days for a second interview with HR. Hr called in a week and gave me an offer and starting date. Everything went well.