Glassdoor is your free inside look at HSBC Canada interview questions and advice. All 36 interview reviews posted anonymously by HSBC Canada employees and interview candidates.
HSBC Canada Interview Questions & Reviews
Getting the Interview 36 Interviews
Interview Experience 29 Ratings
Premium Banker at HSBC Canada
Accepted Offer – Interviewed in Mississauga, ON (Canada) Dec 2011 – Reviewed Feb 11, 2012
Interview Details –
HSBC Interview/Assessment Process
[Edit]
The interview process for HSBC is as follows:
Online Application/Candidate Questionnaire
Online Numerical reasoning aptitude tests
Interviews
Assessment Day (including case study)
Online Application
[Edit] The HSBC online application will ask you to provide basic personal information such as: Name, Address, Contact Telephone Number and University Qualification. You will also be asked to upload your CV. Make sure that your CV details the following:
All your work experience to date (voluntary, internships, part-time work)
Positions of responsibility
Extracurricular activities
Academic Details
Scholarships or other awards
Interview Question – What would you do if you have been assigned a almost impossible question? Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Premier Relationship Manager at HSBC Canada
No Offer – Interviewed in Nov 2011 – Reviewed Nov 26, 2011
Interview Details – First I got a telephone interview which to confirm your details and licencing issue. Following a week, I received email to confirm an interview with their VP. During the interview, there are 3 interviewers, which take turns to question me on how I could acquire more business from new customers. Overall is a difficult interview.
Interview Question – How would you acquire new further business? Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Graduate Development Program (Now Executive Management Program) at HSBC Canada
Accepted Offer – Interviewed in Nov 2010 – Reviewed Oct 7, 2011
Interview Details –
1, online application/initial resume screening/aptitude and personality test (the aptitude test is very time-pressured and the personality test is just gruelingly boring...)
2, phone interview (30 mins)
3, panel interview with 3 or 4 people (30 mins)
Behavioral questions, no technical questions. Focus on leadership qualities as well as communication, teamwork, project management skills.
Interview Questions
- What do you know about HSBC and what makes you suitable for the role? Answer Question
- Tell me about your leadership experience? (In place of leadership experience, also "customer experience", "sales experience", "project management", "conflict resolution", etc) Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Customer Service Representative at HSBC Canada
No Offer – Interviewed in Aug 2011 – Reviewed Sep 7, 2011
Interview Details – Why left previous job? What did you like or dislike about the job? Why HSBC? 17. How do you feel about following strict rules within the company? How do you react to changing rules or adding new ones?19. Give an example where you had to learn something completely new and explain it to someone. How did u do it? That can be customer or colleague.
Interview Question – Tell an example of customer complaints Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Account Manager at HSBC Canada
No Offer – Interviewed in Sep 2009 – Reviewed Aug 24, 2011
Interview Details – Interviewed for Account manager Graduate Program and once I said I graduated from US University that was the end of the interview. Unless, you graduated fro Canadian university don't bother applying for graduate programs in Canada. What a shame! Where is the diversity and the equal employment that every employer is advertising on theirs website.
Interview Question – How did you deal with an unhappy customer? Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Accounting Officer at HSBC Canada
No Offer – Interviewed in Toronto, ON (Canada) May 2011 – Reviewed May 10, 2011
Interview Details – the hiring person is very down-to-earth and realistic also, he seems quite busy, and just want to finish the interview as soon as possible
Interview Questions
- Question: If many tasks suddenly all come at the same time, and they are all top priority and have same deadline, what will you do? Answer Question
- Question: Describe your Excel skills, in a scale of 1 to 10 Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Customer Service Representative at HSBC Canada
Accepted Offer – Interviewed in Apr 2009 – Reviewed May 3, 2011
Interview Details –
Asked me basic questions and tested Cantonese, English and Mandarin (Since the branch was located in a trilingual environment)
-why hsbc, why this post?
-what would u know when the costumer complains
-introduce yourself in mandarin
Overall easy and relaxed as this is a pretty junior post.
Interview Questions
- what would you do when there customers complain Answer Question
- give an example when there was a conflict between you and another person and how did you solve it Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Retail Banking Officer at HSBC Canada
No Offer – Interviewed in Mississauga, ON (Canada) Dec 2009 – Reviewed Mar 16, 2011
Interview Details – There were quite a few people sitting around for the interview, about four if I can recall correctly. They seemed quite intrigued by my past difficulties with an employer that did not consider my family's health as a priority. Despite being sympathetic and visibly impressed by my credentials, I did not receive a call back.
Interview Question – Name a scenario in which you solved a problem independantly Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Personal Banking Representative at HSBC Canada
No Offer – Interviewed in Feb 2011 – Reviewed Mar 10, 2011
Interview Details –
all behavioral/situational questions
its better to have your resume infront of you so that you 'll remember details of your previous employment
Interview Question – what would your boss say about you Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Customer Service Representative at HSBC Canada
No Offer – Interviewed in Richmond, BC (Canada) Feb 2011 – Reviewed Mar 2, 2011
Interview Details –
Simple interview questions like why hsbc, and alot of scenerio questions.
Given a scenerio where a customer refused to identify themselves and you had to try and solve/give a solution to it.
Interview Question – Why HSBC Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
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