HSBC - HDPI Customer Service Executive Interview Questions

Updated Aug 1, 2014
Updated Aug 1, 2014
6 Interview Reviews

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Customer Service Executive Interview

Anonymous Interview Candidate in Hyderābād (India)
Anonymous Interview Candidate in Hyderābād (India)
Application Details

I applied through a staffing agency. The process took 3 daysinterviewed at HSBC - HDPI.

Interview Details

Was in 4 rounds of interview with analytical and logical reasoning

Interview Questions
  • Qusttion was about situational and I had toreally work on the thinking part as had so many situations and had to choose the best one.   Answer Question
Negotiation Details
I was able to negotiate on pay. would like to advice that focus on negotiating pros and cons.
Accepted Offer
Difficult Interview

Other Interview Reviews for HSBC - HDPI

  1.  

    Customer Service Executive Interview

    Anonymous Interview Candidate in Bangalore (India)
    Anonymous Interview Candidate in Bangalore (India)
    Application Details

    I applied through an employee referral. The process took a dayinterviewed at HSBC - HDPI in August 2010.

    Interview Details

    it was simple . no need to be complex in your replies..
    i was there for language process so it was easy for me.

    Interview Questions
    • what if your manager is stopping you to do something for his personal interest ?   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Customer Service Executive Interview

    Anonymous Interview Candidate in Calcutta (India)
    Anonymous Interview Candidate in Calcutta (India)
    Application Details

    I applied through a staffing agency – interviewed at HSBC - HDPI in July 2010.

    Interview Details

    fairly streamlined, very efficient and detailed verification and on boarding.The HR dept has a smooth functioning to manage the huge inflow of applicants.interview process lasts typically 4-6 hours.four rounds-written, telephonic, one on one and HR round.salary and details informed on the day after interview completion.ideally a 21 day wait period while the verification is completed.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  3.  

    Customer Service Executive Interview

    Anonymous Interview Candidate in Hyderābād (India)
    Anonymous Interview Candidate in Hyderābād (India)
    Application Details

    I applied online. The process took 2+ monthsinterviewed at HSBC - HDPI in July 2010.

    Interview Details

    Applied through their website, received a call after two weeks, they conducted aptitude and HR round, then I was called a month latter for face to face interview with Head of department (VP)

    Interview Questions
    • Tell me an instance when you have performed beyond your call of duty   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Customer Service Executive Interview

    Anonymous Interview Candidate in Visakhapatnam (India)
    Anonymous Interview Candidate in Visakhapatnam (India)
    Application Details

    I applied through a staffing agency. The process took 4 weeksinterviewed at HSBC - HDPI in August 2009.

    Interview Details

    8 rounds of selection proccess was taken place. first 5 rounds from Mafoi placement and services and then 3 rouns from HSBC-HDPI

    Interview Questions
    • first round was to check on caluculations.. was just like bank test. i belive it is waste of time.   View Answer
    Negotiation Details
    not on salary. if i suggest people i would say be firm to dicuss on salary.
    Accepted Offer
    Easy Interview
  6. 2 people found this helpful  

    Customer Service Executive Interview

    Anonymous Interview Candidate in Visakhapatnam (India)
    Anonymous Interview Candidate in Visakhapatnam (India)
    Application Details

    I applied through an employee referral. The process took 2+ weeksinterviewed at HSBC - HDPI in January 2008.

    Interview Details

    basically 4 to 5 rounds which wud personal intro ,, aptitude test and then voice and accent and then hiring vpo or avpo and then finally h.r to fix on shift and packages

    Interview Questions
    Negotiation Details
    i din do any negotiation coz that was first job
    Accepted Offer
    Neutral Experience
    Difficult Interview

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