HSBC Holdings International Manager Interview Questions & Reviews
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International Manager Interview (Neutral Experience; Difficult Interview)
I applied online and the process took 4+ weeks - interviewed at HSBC Holdings in February 2012.
Interview Details – I first filled out the online application which is quite extensive. In addition to basic interview stuff, they ask candidates to write brief responses to four or five essay-type questions. The questions themselves were basically behavioral interview questions. Hard part was saying everything you wanted to say to each question in 200 words.
Received an invitation a few days later to complete their online assessment tests. These are basically math and verbal tests that are timed. Not too difficult, but it's useful to practice them beforehand. The key part is time.
I passed the online tests and was then invited to a phone interview with an HR representative (not an International Manager or IM). She basically has a very specific list of behavioral and motivation questions she had to ask me (about my experience, resume, why HSBC, describe a time when, etc.). They want very specific examples.
Following the telephone interview I was invited to complete another online test called the Situational Judgement Test. Pretty straightforward and easy. No time limit. Want to see if you fit a specific profile.
A few days later I received word that I had made it through to the final round, which was an Assessment Center in London. They flew me to London and put me up in a hotel (all very professional). Assessment center consisted of a pre-interview(s) dinner and drinks with other candidates and IMs. They said it was not being evaluated.
The Assessment Center itself (which I believe is more of a British thing anyway) was difficult, but also rather stupid in my opinion. It was basically five+ hours of role playing exercises and a one-on-one interview. All the role playing exercises tested was your reading/comprehension speed (given a huge stack of papers, memos, reports, etc.) and ability to do office tasks. It was hard and I never felt I had time to prepare for each exercise, but I also feel the program would have been better served by case interviews, or more traditional final round interviews.
Found out a week later that I didn't receive an offer. Also learned elsewhere that no one at my assessment centre received an offer oddly enough. They provided feedback, but given how esoteric the role playing exercises were, it really wasn't helpful.
Interview Question – I must say that none of the questions asked throughout the interview process had much of anything to do with banking. All very specific, narrowly-defined personality/people skills type questions. Answer Question
International Manager Interview (Neutral Experience; Difficult Interview)
The process took 4+ weeks - interviewed at HSBC Holdings in October 2010.
Interview Details – Three stage process : Written application and Test; Phone interview and On location group and individual interview.
- What was your most challenging customer service experience and how did you resolve it. Answer Question
- Butter or guns - which would you choose and why? Answer Question
Reason for Declining – Was not impressed with the actual daily responsibilities of the job.
Very Difficult Interview
International Manager Interview (Positive Experience; Very Difficult Interview)
I applied online and the process took 4 months - interviewed at HSBC Holdings in May 2010.
Interview Details – Process consisted of 3 stages:
1- Online application: short essay questions on specific skills (client service, leadership etc)
2- Phone interview: typical behavioral interview questions (tell me about a time you showed xxx), questions on how much you know/ researched about the program
3 - Assessment center: full say simulation of a day in the life of a manager. Included 1:1 behavioral interview, group discussion, presentation, report writing, email responses and time management
Overall very intense stressful day but great opportunity to get to know other candidates and early joiners who answer questions
Interview Question – Tell me about a time you provided excellent service Answer Question
Negotiation Details – None
International Manager Interview (Positive Experience; Easy Interview)
I applied online and the process took 3 days - interviewed at HSBC Holdings in March 2010.
Interview Details – I found out about the job through my university's career center. I applied on HSBC's website and received a reply just a few days inviting me to do the online tests. The first test was a numerical one, and if you pass that one you are automatically invited to take the verbal test. After those online test results, I received another e-mail just a few hours later asking me to schedule a phone interview. My phone interview questions were:
1.) Describe your understanding of the HSBC International Management Program. Why HSBC?
2.) Describe a time when you had to meet a deadline.
3.) Tell me about a time when you demonstrated leadership skills.
4.) Describe a time when you carried out good customer service.
5.) Tell me about a personal setback.
The interviewer was very friendly. However, he had a strong British accent, which made the communication slightly difficult to understand. It was suppose to be only 45 minutes but lasted 50 minutes.
I waited 1 or 2 weeks and received a rejection e-mail. Apparently, they collectively review everything up to the phone interview (your application, online test results, phone interview) to decide whether to send you to the selection center.
International Manager Interview (Negative Experience; Average Interview)
I applied online and the process took 4+ weeks - interviewed at HSBC Holdings in January 2010.
Interview Details – I applied for the International Manager position. The first round was on online assessment with English and math (evaluating revenue, stock prices etc) questions. Scheduled an phone interview, which consisted of staged questions basically to the tune of “Have you had to terminate anyone” followed by “How did you explain this decision to the rest of the team” and “How do you present stretch goals to a team and how do you ensure they are met”. You could also ask them questions about the position at the end of the interview. I was explained that they look for a particular type of person and want to ensure that you will not quit 2 years into the program. Primarily looking for someone in their mid or lower 20’s.
Interview Question – How do you present stretch goals to a team and how do you ensure they are met. Answer Question
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