HSBC Holdings Interview Questions & Reviews
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Customer Service Representative Interview (Negative Experience; Average Interview)
I applied online and the process took 3 days - interviewed at HSBC Holdings in January 2010.
Interview Details – Applied online.... got phone call.....went to interview....... got job. It's basic customer service that situational questions. Nothing to be scared about. The company had a great bonus structure.... but changed when the company changed the bonuses changed drastically.
Negotiation Details – straight forward.... hourly
Intern Interview (Neutral Experience; Easy Interview)
I applied through college or university and interviewed at HSBC Holdings.
Interview Details – Applied online through a my college career page and was called back for an interview about 2 months later out of the blue for a part time school year internship
Interview Question – Very simple interview, just asked how many hours I can work and tell me something about yourself that isn't on your resume. Overall it was nothing over ally intense or difficult. Answer Question
Premier Relationship Manager Interview (Negative Experience; Average Interview)
I applied online and the process took 2 months - interviewed at HSBC Holdings.
Interview Details – Applied online and had 3-4 interviews before getting an offer; met with local manager, senior management, and branch staff. Senior management promises the world and then you start and realize that they said things that were 180 degrees different than the reality. Get any and every expectation in writing! An email, something- about the location you'll work in, the hours, etc. Logically you would expect management to be somewhat accurate about your job, because why hire someone who will not be a fit or quit right away. But they need bodies in the jobs and retention of employees doesn't seem like a concern. Pay attention to little signs- I felt like there was some friction in the location I'm in at the interview but dismissed it, but there's been a lot of turnover and every employee in the office is looking at other jobs
- Nothing unexpected; typical interview questions. The pay structure was unexpected- HSBC pays everyone now a "discretionary" bonus v a bonus based on production numbers (of course, it really is about x numbers of products sold...). View Answer
- Not unexpected but was asked to do a role play with the manager as a new customer View Answer
Negotiation Details – I asked for a base pay that I was told needed an exception to approve (not really higher than industry average so I don't know if that was true), but no push back and I got what I'd asked for. Background check was a mess- everything is through a contact center in India so expect to be asked for documents over and over again (past W-2s etc). Urine drug test required as the last step. I regret not asking for more clarity about the work environment (some branches have the majority of their clients who's primary language isn't English, so you'll automatically lose an opportunity to work with those clients if you don't speak their language) . The stated goals in the interview process were very different than the actual goals I learned of once I started working
Account Executive Interview (Neutral Experience)
Interviewed at HSBC Holdings
Interview Details – multiple step interview process for low initial offerings. which, unfortunately, has become a staple in this job market. atleast 20% lower than competitors for same position/industry. even after renegotiating, the ceiling was low. the company in itself is large and carries notoriety. you can establish industry connections that may further advance your opportunities in the future. but for now, you would settle for a less competitive pay scale.
Interview Question – basic interview process. no real surprises. best advice: know yourself. only know enough about the company to show your interest. the rest is about you and your relevance to them. Answer Question
Reason for Declining – pay.
Commercial Banking Officer Interview (Neutral Experience)
Interviewed at HSBC Holdings
Interview Details – First the interviewer asks me for basic introduction. Then come to questions about the company and the position you are applying, like why HSBC and why this division. There are also other questions about the company like what do you know know about HSBC and the major competitors. He also asks me about what qualities you possessed to make you suitable for this position.
Interview Question – How can you contribute to HSBC? Answer Question
Vice President Strategy Interview (Positive Experience; Average Interview)
I applied through a recruiter and the process took 4+ weeks - interviewed at HSBC Holdings in July 2010.
Interview Details – Efficient process and incentivates people skills
Interview Question – I belive if you are able to addapt ther are no difficult tasks Answer Question
Intern Interview (Neutral Experience)
I applied through college or university and the process took 4+ weeks - interviewed at HSBC Holdings.
Interview Details – Sent application via campus recruiting, two phone interviews with team, online quantitative exam.
Interview Question – Nothing unexpected - only market-based was "how do you value a company" Answer Question
Intern Interview (Neutral Experience; Average Interview)
Interviewed at HSBC Holdings
Interview Details – 30 minute phone interview (mainly behavioral). Online numerical reasoning test. 4 Interviews in person.
Interview Question – What do you expect is going to happen with the global markets in the short run? Answer Question
Compliance Interview (Neutral Experience; Average Interview)
I applied online and interviewed at HSBC Holdings.
Interview Details – I applied online and a few weeks later received an email inviting me to interview. I participated in a phone interview a few days later. Interview itself was about 45 minutes long and consisted mostly of behavioral and competency questions that probed my basic knowledge of finance as well as my understanding of what exactly HSBC stood for.
Interviews for Top Jobs at HSBC Holdings