HSN Interview Questions & Reviews
Overview |
| |
Salaries |
| |
Reviews |
| |
Interviews |
| |
Photos |
| |
Jobs |
| |
|
Updated Feb 6, 2012 – Interview questions and reviews posted anonymously by interview candidates.
|
Difficulty Rating [?] Based on 14 ratings 
“Average” Interview
|
Interview Experience [?] Based on 14 ratings
|
HSN has 1,492 connections on Glassdoor
See Who You Know
| 1–10 of 14 HSN Interviews | Sort by |
Warehouse Supervisor at HSN
Posted Feb 6, 2012
|
3.0
Average Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Nov 2010 (took a day)
the interview process was very relaxed. Had a interview with the department manager and general manager. Just asked general questions and not much more. I was what they where looking for.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
WAH Sales/Service Representative at HSN
Posted Jan 20, 2012
|
1.0
Very Easy Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Apr 2010 in Nashville, TN (took 2 days)
Easy enough-applied online, completed WAH requirements, personality testing. Set a time for a telephone interview. Did a mock call then was offered a job.
Interview Questions
Negotiation Details
LOL There was no negotiations
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
More HSN WAH Sales/Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Merchandising Internship at HSN
Posted Sep 29, 2011
|
3.0
Average Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Aug 2011 in Saint Petersburg, FL (took 1+ week)
I spoke with a very nice HSN recruiter. HSN recruits students from my University (FSU) so the process was very nice and easy. I sent my resume, she responded the same day. Within the next couple days she called me and we set up a day and time for the phone interview. It was a very straight forward, no curve-balls. We discussed my leadership qualities, how I handle certain situations when leadership is needed, my experiences. The process was very comfortable. After the interview was finished she offered to let me continue with the process. This included arranging a drug and background check. After that, I waited for confirmation. I hear back within 10 days or so. Looking forward to me internship, I've heard good things!
Interview Questions
Other Details
The interview consisted of a Phone Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
WAH Sales/Service Representative at HSN
Posted Jun 29, 2011 — 1 of 1 people found this helpful
|
2.0
Easy Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Mar 2011 in Nashville, TN (took a day)
After applying online, I was contacted for as phone interview. During the phone interview, I was required to access the recruiter's desktop remotely and a mock call was staged.
Most of the questions were standard interview questions: best, worst, pros and cons, etc of past jobs, what was enjoyed most, disliked, handling conflict and teamwork issues. There were no curve balls. The recruiter went out of her way to make the interview as friendly and conversational in tone as possible. Before the mock call was staged, she went over every point and explained clearly what the "call" was going to be like.
At the end of the phone interview, I was offered a position, pending background and drug tests. I was asked if I had planned time off in the first 90 days, and I was given that time off. Otherwise, the first 90 days are attendance required, zero tolerance for absences. I was given several options for preferred shift and days off.
Following the call, I received emails detailing all I would need to start work. Within days I received my firm offer (after background and drug test) via email.
If you interview, you will need a phone with headset, as you will be keyboarding while talking to the recruiter.
This is a sales driven position. You need to keep that in mind if applying. There are very high standards and they seem a little rigid. I am trying to work through my probationary phase, then I am asking to interview for customer service.
The training process was thorough in technical matters, not so much in sales techniques. The support of the training team and tenured reps, as well as the supervisors is just amazing. I was expecting to feel fairly isolated while working at home, but my team keeps a chat window up for help, rants and raves, and camaraderie. It helps.
Interview Questions
The mock phone call that is staged was slightly uncomfortable, as you are navigating a strange system and trying to be upbeat and positive while making a sale.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
More HSN WAH Sales/Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at HSN
Posted May 30, 2011
|
2.0
Easy Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed May 2010 in Saint Petersburg, FL (took a day)
The hiring process was fine. I was surprised how smoothly the interview went and how fast I was hired. The HR woman who hired me was friendly and very plesant.
Interview Questions
Negotiation Details
No negotiations. I was told I would be paid $8.50 while I trained for 8 weeks and $11.50 afterward. I found it to be fair.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Presentation, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Operations Analyst at HSN
Posted May 8, 2011
|
4.0
Difficult Interview
|
Overall Negative Experience
|
Interviewed and No Offer
|
Interviewed Mar 2011 in Saint Petersburg, FL (took a day)
Let me start out by saying that I was treated very poorly by HSN (Home Shopping Network) in this interview. It is interesting how companies scrutinize you for things like punctuality, courtesy and professionalism but they can botch all three in the one and only day you spend with them.
I started off with two technical interviews over the phone. First the HR rep for IT who asks me a lot of technical questions and pretends to be highly technical but when I ask him some questions he can't answer them. That's because he doesn't know tech and I know this happens at most companies but it really is kind of absurd. The next phone interview is with the Manager of the hiring department. I could not have had a better phone interview. I nailed all the questions. We both had some previous work experience that we were discussing and laughing about.
So ... they have me come in for an interview. It is a 2 hour drive for me. I have to take the day off of work to go. I show up 20 minutes early. The HR rep shows up 20 MINUTES LATE! No explanation just right into the chit chat and he starts asking me the same questions he already asked in my phone interview. Okay. Now let me stop for a second. I know I am coming off sarcastic right now but that is only because of what happened after the interview. During the interview I was upbeat, smiling, friendly and I really wanted the job.
So I meet with 5 people on the staff. The whole hierarchy of supervisors and managers I will report to. The first guy doesn't seem to like me but he is not a person I will directly report to. He is actually supervises a parallel group. The next 3 guys all very nice. I hit it off big time with my direct supervisor. I nail all the technical questions. I tell them about things they have not even heard of that they write down so they can research. FINALLY I get to the Manager of the department, face to face, same guy on the phone. Whole thing goes great. Interview ends. It took about 4.5 hours and it ran 30 minutes late. Manager leaves and says HR rep will be right with you.
HR rep comes in. Something is wrong with him. I can tell. He looks like he just ate bad meat. Perhaps he did. The vibe has turned bad and I have no idea why. 2 days later HR rep sends me a blank email with no text in the body only an attached form which I open. The attached form is a standard REJECTION letter.
So I wish they hadn't taken up my whole day and had me drive 2 hours each way if I had no chance at the job. A rejection letter 2 days later tells me I wasn't even close. They did give me 2 phone interviews so I wish that if I was so terribly wrong for the job they would have determined that ahead of time. I don't think I was wrong and I think I did nail the interview. I think maybe that HR rep is just a flake. He was 20 minutes late to the interview after all. No apology and no explanation. Very unprofessional.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
WAH Sales/Service Representative at HSN
Posted Mar 13, 2011
|
3.0
Average Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Feb 2010 in Murfreesboro, TN (took 2 weeks)
At first it was nerve-wrecking but the lady was really really nice and put me at ease. It was all done by phone and it was very easy to contact her through the hiring process.
Interview Questions
Negotiation Details
Simple. If you want to change something or have specific days you need off, wait till offered the position, it's just a good bargaining tool
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a Skills Test, a Drug Test and a Background Check.
More HSN WAH Sales/Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Accounting at HSN
Posted Feb 24, 2011
|
3.0
Average Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Apr 2009 (took a day)
Was first contacted by phone by HR to set up an in-person interview. Interview included talking to multiple people in HR then specifically in the department where you would be working. Overall it was basic interview questions and mostly just to get to know you.
Interview Questions
Other Details
I Applied Online.
Helpful Interview?
Yes |
No
Inappropriate?
Senior Manager, ECommerce Strategy at HSN
Posted Aug 27, 2010
|
3.0
Average Interview
|
Overall Neutral Experience
|
Interviewed and No Offer
|
Interviewed Aug 2010 in Saint Petersburg, FL (took 3 weeks)
HR recruiter contacted me one day after I applied. Initial phone screen with him was straightforward. A few days later I had a phone interview with the hiring manager and it went really well. He said they would bring me on-site for interviews at the end of our phone call.
2-3 days later I get a phone call from the HR recruiter informing me that the hiring manager is no longer working for the company and that I will interview with a boss one level up (in addition to everyone else I was already scheduled to meet).
They flew me coach class from the west coast to Florida and sent a towncar to drive me from the airport to the hotel. I didn't get into my hotel room until 12:30am and had trouble falling asleep with the 3 hour difference in time zones. The next morning the towncar took me to HSN from the hotel and I started the interview process with the HR recruiter at 9:30am. Next, I spent one hour with four people that would be my peers. Then I had two 1-1 interviews for a half hour each with IT directors. Next was a one hour lunch with the hiring manager (the boss one level up since the original hiring manager was gone from the company). By this point everything was running behind schedule and we started late. The boss seemed distracted by his own work and it was like pulling teeth to get him to make small talk as we walked to the cafeteria and stood in line. By the time we finally sat down to eat we had about 30 mins remaining. He asked me questions and then we went back to the office.
Then I had two more half hour 1-1's with Marketing Directors. Then there was an ad-hoc half hour meeting with the VP of the area, and a wrap up with HR. I then went back to the airport to fly home that same day after all the interviews.
My flight was delayed and when I landed in Houston I had missed my connection, and there were no more flights to the west coast that night. So I had to stay in a hotel with a voucher from the airline and fly the rest of the way home the following day. That was on a Friday I got home. The following Monday I got an email from HR saying they decided to pass on me.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview, a 1:1 Interview and a Phone Interview.
Helpful Interview?
Yes |
No
View Comments (1)
Inappropriate?
Industrial Engineering Intern at HSN
Posted Jul 19, 2010
|
3.0
Average Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed May 2010 in Roanoke, VA (took 1 week)
The interview process consisted of three stages : HR Screen, phone interview, on site interview. Once you get past the first two stages, the on site interview was very relaxed and easy-going. The interview is not particularly hard if you know what you are talking about. Be prepared to talk about your resume and also be prepared to answer a few detailed on the spot questions concerning the processes at the facility.
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
RSS Feed for HSN
Interviews
Embed
