Hampton Inn

www.hampton-inn.com
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Hampton Inn Front Desk Agent Interview Questions

Updated Feb 3, 2015
Updated Feb 3, 2015
18 Interview Reviews

Interview Experience

Interview Experience

64%
29%
5%

Getting an Interview

Getting an Interview

44%
36%
14%

Interview Difficulty

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Average

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18 Candidate Interview Reviews Back to all Interviews

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Front Desk Agent Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Interview Details

applied online, got a call couple days later for an interview, met with assistant gm and the interview was quick maybe 15 minutes and it was like talking to a friend.

Interview Questions
Accepted Offer

Other Interview Reviews for Hampton Inn

  1.  

    Front Desk Agent Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 2 daysinterviewed at Hampton Inn.

    Interview Details

    Saw the ad on Craigslist and sent a resume. They called the next day to set up an interview. I was interviewed by two people and it was a lot like a normal conversation. They asked what shifts I'd be willing to work, how my previous positions prepared me for the job, and why I recently relocated to the area. They were impressed that I had researched the company and told me it was a great interview, but I never heard back.

    Interview Questions
    • How does your past work experience apply to this position?   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  2.  

    Front Desk Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Hampton Inn in January 2015.

    Interview Details

    Everyone was very professional, pleasant and warm. I saw the job on CL, sent in my resume and a short cover letter and about 4 days later I got an email back for an in person interview. I was hired at the interview. I was dressed professionally but also fashionable, since that's the kind of area I was in. A few days after the interview I was called to bring in my info for newhire paperwork and my training starts the day after.

    Interview Questions
    • How have you previously dealt with a difficult customer?   Answer Question
    Negotiation Details
    I didn't even remember to talk about the pay... -_-"
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Front Desk Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 2 daysinterviewed at Hampton Inn.

    Interview Details

    Very basic, he doesn't even call references, strengths weaknesses, where do you see yourself in 5 years. The small town I live in doesn't provide very many qualified applicants, walk in and hired is common.

    Negotiation Details
    The pay started at 8 dollars an hour, there was not a negotiation
    Accepted Offer
    Neutral Experience
    Easy Interview
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  5.  

    Front Desk Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 5 daysinterviewed at Hampton Inn.

    Interview Details

    one interview, hired on the spot, turned in a resume and application two days prior to interview. started working for the company the following week. Interview was quick but questions were based around prior work experience and how it related to applied position. Few scenario questions

    Interview Questions
    • When have you ever come up with an idea that helped a prior company do better.   View Answer
    Negotiation Details
    none, except scheduling because I am in school
    Accepted Offer
    Positive Experience
    Easy Interview
  6. 1 person found this helpful  

    Front Desk Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took a dayinterviewed at Hampton Inn in June 2014.

    Interview Details

    I saw the ad in the newspaper and decided to apply in person. I filled out the application and the general manager asked me for an interview on the spot. I was dressed professionally. Our interview was more about me talking about my customer service history, my travel history and my degree in French. I was told about the many positions and I said I would take the position she felt I would do the best in which was Front Desk, The GM said she would call me back on Sunday which she did. The pay is minimum wage for PA which I feel is low for the area but I need a new start in my career path.

    Interview Questions
    • The only question which I felt I had a problem with was how to deal with rude customers.   View Answer
    Negotiation Details
    There was no negotiation
    Accepted Offer
    Positive Experience
    Easy Interview
  7. 1 person found this helpful  

    Front Desk Agent Interview

    Anonymous Employee in Austin, TX
    Anonymous Employee in Austin, TX
    Application Details

    I applied online. The process took a weekinterviewed at Hampton Inn in June 2014.

    Interview Details

    Applied online. Got a phone interview the next evening around 6:30pm. Scheduled Face-to-face interview 3 days later. The interview was easy. She offered me the job pending a drug test and background check, which I passed. Didn't hear from the GM for a few days so I called and left her message. She emailed me saying I didn't get the job because I wouldn't "fit in" with the current employees. I was so confused.

    Interview Questions
    • All the questions were simple. We were just having a normal conversation.   Answer Question
    No Offer
    Negative Experience
    Easy Interview
  8.  

    Front Desk Agent Interview

    Anonymous Interview Candidate in Philadelphia, PA
    Anonymous Interview Candidate in Philadelphia, PA
    Application Details

    I applied in-person. The process took 2 daysinterviewed at Hampton Inn.

    Interview Details

    asked easy questions why do you want to work here

    Interview Questions
    Negotiation Details
    9 dollars an hour no nogociation
    Accepted Offer
    Positive Experience
  9.  

    Front Desk Agent Interview

    Anonymous Employee in Selinsgrove, PA
    Anonymous Employee in Selinsgrove, PA
    Application Details

    I applied online. The process took a weekinterviewed at Hampton Inn in July 2013.

    Interview Details

    A few days after submitting my application, I received a phone call requesting me to come to a 1:1 interview.
    This was probably the most informal interview I've been to. I was interviewed in the lobby by the general manager, in full view of the front desk. The GM was very nice - made me feel very comfortable. She talked a lot about her own advancement and how Hampton was a great company to work for. She was also very up front about the starting wage. The interview took about only about 15 minutes, and I was advised to expect an email from her by the end of the day. Unfortunately, this was yet another place that promises some type of correspondence back, but nothing comes.

    Interview Questions
    No Offer
    Neutral Experience
    Easy Interview
  10.  

    Front Desk Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 4+ weeksinterviewed at Hampton Inn.

    Interview Details

    Was asked about what my biggest strength and weakness was. How would i deal with working in a team. how i would deal with specific problems. Where did i work before applying to that position. reasons for why I left my previous positions. They asked me if i knew the OnQ system.

    Interview Questions
    • I was asked to explain in detail an experience i had with a customer where they were not being understanding, and what i did to diffuse the situation and satisfy the customer.   Answer Question
    Negotiation Details
    there was not much room to negotiate, as i did not have much experience in hotels.
    Accepted Offer
    Positive Experience
    Easy Interview

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