Hampton Inn

  www.hampton-inn.com
  www.hampton-inn.com

Hampton Inn Front Desk Agent Interview Questions

Updated Oct 5, 2014
Updated Oct 5, 2014
14 Interview Reviews

Interview Experience

Interview Experience

64%
28%
7%

Getting an Interview

Getting an Interview

43%
37%
13%

Interview Difficulty

1.5
Average

Interview Difficulty

Hard

Average

Easy

14 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty

 

Front Desk Agent Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied in-person. The process took 5 daysinterviewed at Hampton Inn.

Interview Details

one interview, hired on the spot, turned in a resume and application two days prior to interview. started working for the company the following week. Interview was quick but questions were based around prior work experience and how it related to applied position. Few scenario questions

Interview Questions
  • When have you ever come up with an idea that helped a prior company do better.   View Answer
Negotiation Details
none, except scheduling because I am in school
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for Hampton Inn

  1. 1 person found this helpful  

    Front Desk Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took a dayinterviewed at Hampton Inn in June 2014.

    Interview Details

    I saw the ad in the newspaper and decided to apply in person. I filled out the application and the general manager asked me for an interview on the spot. I was dressed professionally. Our interview was more about me talking about my customer service history, my travel history and my degree in French. I was told about the many positions and I said I would take the position she felt I would do the best in which was Front Desk, The GM said she would call me back on Sunday which she did. The pay is minimum wage for PA which I feel is low for the area but I need a new start in my career path.

    Interview Questions
    • The only question which I felt I had a problem with was how to deal with rude customers.   View Answer
    Negotiation Details
    There was no negotiation
    Accepted Offer
    Positive Experience
    Easy Interview
  2. 1 person found this helpful  

    Front Desk Agent Interview

    Anonymous Interview Candidate in Austin, TX
    Anonymous Interview Candidate in Austin, TX
    Application Details

    I applied online. The process took a weekinterviewed at Hampton Inn in June 2014.

    Interview Details

    Applied online. Got a phone interview the next evening around 6:30pm. Scheduled Face-to-face interview 3 days later. The interview was easy. She offered me the job pending a drug test and background check, which I passed. Didn't hear from the GM for a few days so I called and left her message. She emailed me saying I didn't get the job because I wouldn't "fit in" with the current employees. I was so confused.

    Interview Questions
    • All the questions were simple. We were just having a normal conversation.   Answer Question
    No Offer
    Negative Experience
    Easy Interview
  3.  

    Front Desk Agent Interview

    Anonymous Interview Candidate in Philadelphia, PA
    Anonymous Interview Candidate in Philadelphia, PA
    Application Details

    I applied in-person. The process took 2 daysinterviewed at Hampton Inn.

    Interview Details

    asked easy questions why do you want to work here

    Interview Questions
    Negotiation Details
    9 dollars an hour no nogociation
    Accepted Offer
    Positive Experience
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Front Desk Agent Interview

    Anonymous Interview Candidate in Selinsgrove, PA
    Anonymous Interview Candidate in Selinsgrove, PA
    Application Details

    I applied online. The process took a weekinterviewed at Hampton Inn in July 2013.

    Interview Details

    A few days after submitting my application, I received a phone call requesting me to come to a 1:1 interview.
    This was probably the most informal interview I've been to. I was interviewed in the lobby by the general manager, in full view of the front desk. The GM was very nice - made me feel very comfortable. She talked a lot about her own advancement and how Hampton was a great company to work for. She was also very up front about the starting wage. The interview took about only about 15 minutes, and I was advised to expect an email from her by the end of the day. Unfortunately, this was yet another place that promises some type of correspondence back, but nothing comes.

    Interview Questions
    No Offer
    Neutral Experience
    Easy Interview
  6.  

    Front Desk Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 4+ weeksinterviewed at Hampton Inn.

    Interview Details

    Was asked about what my biggest strength and weakness was. How would i deal with working in a team. how i would deal with specific problems. Where did i work before applying to that position. reasons for why I left my previous positions. They asked me if i knew the OnQ system.

    Interview Questions
    • I was asked to explain in detail an experience i had with a customer where they were not being understanding, and what i did to diffuse the situation and satisfy the customer.   Answer Question
    Negotiation Details
    there was not much room to negotiate, as i did not have much experience in hotels.
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Front Desk Agent Interview

    Anonymous Interview Candidate in Gettysburg, PA
    Anonymous Interview Candidate in Gettysburg, PA
    Application Details

    I applied in-person. The process took 6 daysinterviewed at Hampton Inn in April 2013.

    Interview Details

    GM called me right away to set up an interview. When I came in for my interview all the GM did was ask a few questions about me and then talk about the drama going on in the hotel. Very unprofessional. I was hired at the interview.

    Interview Questions
    Accepted Offer
    Neutral Experience
    Easy Interview
  8.  

    Front Desk Agent Interview

    Anonymous Interview Candidate in Owings Mills, MD
    Anonymous Interview Candidate in Owings Mills, MD
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at Hampton Inn in May 2011.

    Interview Details

    Takes about 2 weeks. Start with a regular paper application, interview with hiring manager, then with the department head, background and other reference check, orientation, and start your fun filled employment.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Front Desk Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 daysinterviewed at Hampton Inn in February 2011.

    Interview Details

    My interview was very quick and was pretty much hired on the spot. The manager that interviewed me was not very interested in the interview but did give me a good understanding of what I would be doing. The rest of the staff was very communicative of the workplace some were good things others were bad. Overall experience in my interview was ok.

    Accepted Offer
    Neutral Experience
    Easy Interview
  10.  

    Front Desk Agent Interview

    Anonymous Interview Candidate in Saratoga Springs, NY
    Anonymous Interview Candidate in Saratoga Springs, NY
    Application Details

    I applied in-person. The process took a dayinterviewed at Hampton Inn in December 2008.

    Interview Details

    Asked why I wanted the job, how I would add to the team

    Interview Questions
    • Asked what I liked the least about former employer/job. This can be a trick question.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview

Work at Hampton Inn? Share Your Experiences

Hampton Inn

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.