Harris Teeter

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Harris Teeter Interview Questions

Updated Jan 16, 2015
Updated Jan 16, 2015
110 Interview Reviews

Interview Experience

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Candidate Interview Reviews

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  1.  

    Office Assistant and Customer Service Associate Interview

    Anonymous Interview Candidate in Williamsburg, VA
    Anonymous Interview Candidate in Williamsburg, VA
    Application Details

    I applied through other source. The process took 5 daysinterviewed at Harris Teeter in January 2015.

    Interview Details

    I applied through the Snag-a-job website which directed me to Harris Teeter's website to do the online application. I received a call from someone with Snag-a-job to set up an interview in the Williamsburg, VA store. When I arrived for my interview, I found that it was a mass interview process - management was holding interviews all day and bringing in a bunch of people. Recruiters and managers were taking turns performing a basic "getting to know you" interview - asking why you want to work for the company, a little about your previous work history, etc. We were then taken into an office where we had to do an oral drug test which would have to be sent off to be done. I was told that they would have to wait for the results to come back before they would bring people back for second, more personal interviews IF they choose too. The waiting time could be 1 to 2 weeks,

    Interview Questions
    • There weren't any difficult questions. Just basic ones   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  2.  

    Department Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 3 weeksinterviewed at Harris Teeter.

    Interview Details

    Fairly simple and to the point although took a long time. Interview questions were relevant and not too in depth. final interview is with district manager, still relevant and to the point. The hiring process is also pretty fundamental but they do feed you a lot of corporate BS about customer service "give them the pickle" and a lot of hoorah stuff.

    Interview Questions
    Negotiation Details
    simple
    Accepted Offer
    Neutral Experience
    Easy Interview
  3. 1 person found this helpful  

    Assistant Customer Service Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Harris Teeter.

    Interview Details

    Still apart of process (will update upon completion). Applied online via Snag-a-job for position in Greenville, NC store in mid-late October 2014, received call from recruiter about a month later (which means for assistant manager postions and above, do not feel discouraged from lack of phone call right away).

    Met with talent recruiter in Goldsboro, NC (meeting point was mid-way between our locations). She was very friendly. Interview took about 35-45 minutes, nice portion of which was spent on general conversation. She did have a list of interview questions. I know every interviewer does to use as a guideline, however, only two or three interview style questions were asked of me. Topics covered were:

    Recent Employment History
    Experience/Example of working with a needy (her word, not mine) customer
    Experience/Example of great received customer service
    Assessment of Interview results and discussion of option (if hired) moving forward

    Very simple and fairly easy. There were many other interview style questions she could have asked and that were on her list, however, as you can see she barely scratched the surface. While it's early, I do believe this is a good sign that through my demeanor and the way I answered what questions she did have and interacted with her, she found all the right things she was looking for.

    This is my second grocery related interview and my 4th overall and each time I was either hired on the spot or indicated secured employment. Through my experiences, particularly with grocery stores and this interview, is that hammering in and displaying a passion for customer service is the most important thing they seek. It can get you the job right then and there and you not even know it, trust me. Harris Teeter especially (regardless of how some may feel about this) truly does seek to hire employees with exceptional customer service standards, as they feel this is something that can't be taught, but has to be in you.

    So if you do not have this in you, my suggestion would be to research what customer service is, learn the different aspects, research interview questions, and practice answering each question in a way that brings forth some kind of customer service attribute to light. Also, understand that every interview is different, and that preparation is key. I have always gotten the job for every interview I've had. I say that not to boast, but to stress the importance and value in preparation. Without it, I wouldn't have had the wonderful opportunities I've had.

    At this current point, I am awaiting contact from my recruiter so that I may continue forward and meet with my future District Manager. My previous work experience in grocery retail was in the customer service department as an assistant manager but from a much smaller store with FAR less volume. This was my recruiter's only concern, not due to her lack in faith of my capabilities, but to ensure I get placed in the best position to succeed. She herself came up with the remedy of me possibly becoming an assistant manager in a smaller department (Dairy/Frozen) so that I may be hired but I won't have to be loaded with so much right off the bat in the customer service department (which is CONSIDERABLY larger). I take this as a sign that I will eventually be hired (after all, if she didn't want to hire me, she wouldn't have suggested alternative assistant-manager positions) and this shows that if you present yourself well and, again, drive-home your passion for customer service, you'll give yourself more of an opportunity for employment.

    Interview Questions
    • My questions were fairly simple. None were difficult at all and the most basic among interview questions. But I understand that this may not be a typical interview example.   Answer Question
    Negotiation Details
    As noted, I am still in the process.
    Accepted Offer
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  5.  

    Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Harris Teeter in December 2014.

    Interview Details

    I filled out an online application and received a call about 2 days later. The woman who called asked me to explain my role at previous jobs, then invited me to come in for an interview the upcoming Monday.(3 days later) The day of my interview I wore causal business clothing. (slacks and a nice top) When I got there I sat with 2 other interviewees. After waiting for my name to be called, I was finally greeted by one of the hiring managers. During the interview I was asked "Explain a time you went above and beyond for a customer?", "Define customer service", and "Why Harris Teeter?" We then went on to discuss my availability. I was then offered the job.I signed my job offer and background check forms, I also had to do a saliva drug test as well. (sitting there with a sponge under your tongue until the stick turns blue) I was told that I would receive a call back once everything came back. They called me about a week and a half later. I then started my online training(very long...but needed!) I originally applied for the overnight stock clerk position, but they thought being a cashier was a better fit for me, which I agree with.

    Negotiation Details
    There wasn't any negotiation, was offered $10.00
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Grocery Clerk Third Shift Interview

    Anonymous Interview Candidate in Charlotte, NC
    Anonymous Interview Candidate in Charlotte, NC
    Application Details

    I applied online. The process took a weekinterviewed at Harris Teeter in December 2014.

    Interview Details

    Received a phone call where the manager of the section in the store asked if I was still interested in the position and then offered two times to meet for an interview. On the day of the interview I arrived 5 minutes early while the manager was 15 minutes late. The manager was not apologetic about being late in fact he didn't even acknowledge his lateness. I should also mention that he took his time walking in the most leisurely stroll ever, signifying no sense of hurry or lateness. While during the interview process he proceeded to tell me that the job was fast paced, they have a lot of job turn over, and that last nights shift didn't finish. During this time all I could think of was that they were probably following his "laid-back" management style which he portrayed clearly before I asked. I also didn't hear back from him in a week about my application. If I got an offer I would probably decline just because the manager seemed like he would be a nightmare but atlas some other poor soul got stuck with them that will likely quit like the rest of the crew at that specific store causing more turnover

    Interview Questions
    • The manager asked me to describe myself   Answer Question
    • The manager asked if I had previously worked in fast paced work environment   Answer Question
    No Offer
    Negative Experience
    Easy Interview
  7.  

    Customer Service Clerk Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Harris Teeter in December 2014.

    Interview Details

    I interviewed at Harris Teeter for the customer service clerk position and got the job on the spot. Interview was short and more like a casual conversation than an interview. I wasn't asked any particular questions by the manager , but I was very enthusiastic and volunteered a lot of information about myself and my work experience. He offered me the position, and said I would be trained as a cashier(paid $ 8.70 an hour) first and then moved to the customer service desk. I was given an oral drug test called quantisal which is a sponge that you hold in your mouth for several minutes. He said the results of the drug test and background check would be back in a week or so and then they would call me to start training.

    Interview Questions
    Accepted Offer
    Negative Experience
    Easy Interview
  8. 2 people found this helpful  

    Produce Clerk Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Harris Teeter.

    Interview Details

    I applied online, the store manager called me a few days later to set up an interview. The interview was easy, she mainly asked about my past employment, and also asked where do you see yourself in 5 years. She also made me do a drug test ( mouth swab). After that she told me the drug test results/background check will take a week.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took a dayinterviewed at Harris Teeter.

    Interview Details

    easy - went in and was hired the day of. had to go thru a drug test. had to do a bunch of online trainings after that which were pretty tiresome.

    Interview Questions
    Accepted Offer
    Easy Interview
  10. 1 person found this helpful  

    Harris Teeter Cashier Interview

    Anonymous Interview Candidate in Cary, NC
    Anonymous Interview Candidate in Cary, NC
    Application Details

    I applied online. The process took 3 weeksinterviewed at Harris Teeter in October 2014.

    Interview Details

    I started my application process online and then had to wait about 2 weeks for anyone to contact me. I was scheduled to have a phone interview but when the guy called me, he said he wanted me to come in for a face-to-face interview instead. The interview lasted about 2 minutes. I had prepared for the worst and was surprised that they didn't ask me...well, anything! They just asked what position I was applying for and then told me I was hired. I guess they are really desperate for employees at the moment. I had to take a drug test and then wait for the results to come back. They told me it would only take a week. It took 2 weeks. I started my onboarding and training. I am currently doing my hands-on training and can't believe how thorough the training is. I thought I was applying to an easy part time job and now I've been stuck doing this intense training program for over a week (I go in 5 days a week for at least 4 hours!!) It's been stressful, but I hope it's worth it. I do have to say the people I am working with and the people in charge of my interview(s) are absolutely amazing! They've truly made me feel like a part of the Harris Teeter family!

    Interview Questions
    • Like I said...they didn't ask me anything apart from what job I was applying for and a little bit about where I'm from (I'm not originally from NC)   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    Fresh Foods Clerk Interview

    Anonymous Interview Candidate in Holly Springs, NC
    Anonymous Interview Candidate in Holly Springs, NC
    Application Details

    I applied online. The process took a dayinterviewed at Harris Teeter in October 2014.

    Interview Details

    Initially I applied for another position and declined because the pay rate was too low for my experience level. I had a great interview with the other store but it was during a job fair which for some is intimidating. I forgot I applied for other postions but didn't expect to get a call back for any so soon. A week later I got a call for another postions. I got a call sun and interviewed 3 hours later. Got a job offer this morning. The interview was very relaxed and quick.

    Interview Questions
    Negotiation Details
    No negotiating
    Accepted Offer
    Positive Experience
    Easy Interview

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