Hastings Direct Interview Questions & Reviews

Updated Aug 17, 2014
Updated Aug 17, 2014
2 interviews

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  1.  

    Customer Representative Interview

    Anonymous Employee  in  Hastings, England (UK)
    Anonymous Employee in Hastings, England (UK)
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at Hastings Direct in August 2014.

    Interview Details

    During the initial telephone test HR informed me that there'd be a CBI and the shift working hours came with *4 weeks advanced notice.

    On accepting the invite to attend assessment I was sent a guide to use the STARR method for my interview prep stating I would be expected to give examples that demonstrate my ability and experience within the key competencies that are required for the role.

    Perception of the call centre was messy. In terms of health and safety; food, drink, rubbish all over desks including a bottle of alcohol on display...

    At the assessment I was then informed that the interview would now be a relaxed, informal getting to know you, although I had prepared examples for a CBI...

    Observing that there could easily be facilities available to effectively present the staff video to a group, the recruiter decided we should just view it on one laptop screen...

    The recruitment video is in the public domain, published on YouTube where staff members state that the shift pattern could be *1 week notice...

    The HR email states that they're not looking for perfection but do want to see what you are capable of. Staff members stated on the video "the company are not interested in whether you can do the job"...

    With evidence of being miss lead on these occasions this suggests that they're not upfront or honest to candidates or their staff who's credibility the company depends on...

    No Offer
    Negative Experience
    Easy Interview
  2.  

    Graduate Executive Interview

    Anonymous Interview Candidate  in  Bexhill, England (UK)
    Anonymous Interview Candidate in Bexhill, England (UK)
    Application Details

    I interviewed online. The process took 4 months - interviewed at Hastings Direct in May 2013.

    Interview Details

    Application form - general questions about myself, the insurance industry, my hobbies, my achievements and proudest moment
    Telephone Interview - normal competency and situational questions. Aspirations were discussed.
    Online test (maths, english, logic)
    Final Assessment Day - Full day of activities identifying my social skills, academic capability and interviewing skills.

    Interview Questions
    • Unexpected - what do you think you will be doing in retirement. Explain about your house, job you have left behind, car etc   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview

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