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PetSmart Cashier Interview Question

I interviewed in Midland, TX and was asked:
"Have you ever had to deal with an unusually difficult customer and if so, how did you handle the situation?"
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Part of a Cashier Interview Review - one of 321 PetSmart Interview Reviews

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Just be honest, with me, I answered that I would try to find a logical solution and to the customers needs and if they were still not satisfied I would call my manager on duty to help with the customer.
- Interview Candidate on Jul 24, 2011

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