Getting an Interview
Getting an Interview
Interviews for Top Jobs at Havertys
- Sales Associate (7)
- Furniture Sales (2)
- Sales Consultant (2)
- Sales Manager (1)
- Sales (1)
- Designer (1)
- Quality Control (1)
- Call Center (1)
- Furniture Consultant (1)
- Prep Team/Warehouse Associate (1)
- Trainer (1)
- No OfferPositive ExperienceDifficult InterviewNo OfferPositive ExperienceDifficult Interview
I applied online. The process took 1+ week – interviewed at Havertys (Franklin, TN) in March 2015.
First Interview - I received a phone call 3 days after applying online from a manager at the corporate office regarding the position. He asked basic questions about my experience relating to the position, my current job situation and then laid out the job outline and travel requirements. We concluded the call by setting up a time 2 days later where I was to come into the closest Havertys and interview with the same person via video conference. The catch was that I had to have a 15 minute training session prepared to conduct at the beginning, which could be "about anything".
Second Interview - In the empty office of the store manager I was told to wait for a call and when I answered and set up the camera the interviewer told me to jump right into the training. I did a brief version of something I had taught at my last job and it was more technical than sales-y. Afterwards, we spoke for another 45 minutes which was 90% him asking questions that I'll try my best to remember and 10% me asking questions at the end. He concluded by stating how far long in the process they were (1 month) and when I could expect to hear for him him (within 1 week) to see if I made it though to the next round of interviews which would likely be another video conference with him and his boss, or just his boss.
Third Interview - I received a call the next morning from the person I interviewed with. He told me that he had given my information to the area manager and that he may be contacting me that day to set up an interview unrelated to the training position and that this was in no way an indication that I had not been cut, so to speak from consideration for the Trainer job. The manager called that afternoon and set up an interview in 4 days' time. That's where I'm at now, waiting for the interview with the area manager
Overall Impression - Even if I am out of the running for the training position the act of having the interviewer pass along my contact info to set up an interview with the store manager about other positions left me with a very positive view of the not only the process, but the company overall. If you have a background facilitating training this would be considered an average interview in my opinion, although the 15 training session was a bit awkward at first because you're teaching at a 5 inch screen with no one else there but the Q&A session was standard.
- Please have a 15 minute training session that you are prepared to conduct at the beginning of the interview. 1 Answer
- What aspect of your training background makes you the best candidate for the position? 1 Answer
- Can you tell me about some of the training you have conducted and/or created? 1 Answer
- How comfortable are you with customer interaction and commission-based sales? 1 Answer
- Have you ever had an attendee disrupt a training and how did you handle it? 1 Answer
I applied through other source – interviewed at Havertys (Fairfax, VA) in October 2014.
Very professional interview process. Candidates that pass the first interview are asked to return for an aptitude test based highly on vocabulary. I was told all was going well and I was invited for the final interview. I concluded the position was not the best fit for me. I knew the branch manager was under a deadline to finalize a hiring, so I very professionally removed myself from the process before the final interview. It drives me crazy that the branch manager could not take twenty seconds to respond to my e-mail exiting the process. It confirms it was the correct decision to decline moving forward with Havertys of Fairfax. I hope their other managers are more professionally considerate of their candidates.
- Tell me about a time your went above and beyond to satisfy the customer. 1 Answer
Reasons for Declining
The overall boredom to bedlam business cycle of the furniture business was not a good motivational fit for me. The compensation package did not meet my needs.
- Accepted OfferPositive ExperienceAverage InterviewAccepted OfferPositive ExperienceAverage Interview
I applied through an employee referral. The process took 5 days – interviewed at Havertys (Atlanta, GA) in July 2014.
The Interview process was very streamlined and easy. You take a word association test/personality test-unsure which testing formatting is used, never seen this type before. But, It was not difficult-took me about one hour.
GM was very cordial, professional, intelligent and very attentive to what I had to say in response to his questions. All attempts seemed to be made to make me comfortable with the interview process.
I was called to come back in after approximately 5 days. I met with the GM and a floor mgr, and then was told they wished to begin the paperwork to hire me. All in all, it was a very easy, comfortable and simple process.
- No specific question was difficult. The week long training is very comprehensive, at times repetitive in focus or content being illustrated to new hires, and was for me the most arduous part of the entire process. You receive a ton of information with on the floor "customer/sales person" scenarios used daily...all of which was excellent in teaching how Havertys wants it's employees to greet, interact and lead them towards a close including the protection plan offered. It was, again, a lot of processing mentally and for me, once I got back to my store, all training pretty much ceased. It was hit the floor running with blinders on, so to speak. But, the training is excellent and within a short period of time, I was able to answer most of my own questions without need of co-workers or mgrs. Answer Question
- No OfferNeutral ExperienceEasy InterviewNo OfferNeutral ExperienceEasy Interview
I applied online. The process took 2 days – interviewed at Havertys (Braselton, GA) in February 2014.
I was interviewed by the call center manager and then another lady. Then they gave me a test to take on the computer at home.
- The interview process was great! It was the test on the computer that was difficult. 1 Answer
- Accepted OfferNegative ExperienceAverage InterviewAccepted OfferNegative ExperienceAverage Interview
I applied online. The process took 3 days – interviewed at Havertys (Braselton, GA) in September 2013.
Communication was poor. If I asked a question they didn't want to answer, such as employee turnover rate, I was ignored. When asked about scheduling, I was answered with, "I'll have to look into that'" No real answers were ever given to any questions.
- Federal law requires companies to make at least some allowance for assistance for jobs. They will ask you if you can lift 150#s without help. If you say no, you are not hired. And some of what you move is well over 250# Answer Question
Was not able to negotiate anything. It was all take it or leave it.
- No OfferNegative ExperienceDifficult InterviewNo OfferNegative ExperienceDifficult Interview
I applied online. The process took a day – interviewed at Havertys (Virginia Beach, VA) in July 2013.
Checked in at front desk. Asked to fill out a application hand written even though I had done it
all online. (no biggie I comply) Store manager interviews me asking a series of questions that I found uncomfortable. I got the feeling she was a accountant and had never worked on the sales floor. She did not convience me on her or Havertys.The Store manager was cold and
distant, made me feel small and inadequate. Not a people person at all.
I asked about the pay and benefits. In reguards to pay no information could be given other than its 5% commission and stocks are publically traded. It was explained to me if you dont make our goals of $45,000 a month you will be let go. Wow I am sure thats true but really you
had to mention that in a interview ?
I left thinking sure hope they do not offer me a position. Although it was not for me the interview process worked well and I discovered it was not for me. I have about 20 years of sales experience in sales and management.
- How did you handle a past problem with a manager ? Answer Question
Helpful (2)Declined OfferNegative ExperienceEasy InterviewDeclined OfferNegative ExperienceEasy Interview
I applied online. The process took 2 weeks – interviewed at Havertys (Cincinnati, OH) in April 2013.
Two interviews- one is very simple because of the high turnover. They are only looking for you to dress nicely and show up. The second interview is a computer test. Again, this is just to see if you will come again.
- There are no hard questions- no need to prepare. They just asked about work experience and if you will work the retail hours. Answer Question
Reasons for Declining
I really got a bad vibe and asked around. Havertys has a bad reputation - I was told they have gone through approx. 100 salespeople in a very short time. The manager interviewing seemed like he didn't know what he was doing.
- Declined OfferNegative ExperienceEasy InterviewDeclined OfferNegative ExperienceEasy Interview
I applied online. The process took 2 days – interviewed at Havertys (Orlando, FL) in April 2013.
The interview lasted about two hours in the store.
Previously there was about a 20 minute telephone interview.
- The usual question that is often asked these days is to describe your weaknesses? Answer Question
Reasons for Declining
There is no salary and only commission.
The sales floor is flooded with more salespeople than customers.
The hours do not include any days off.
Helpful (1)Accepted OfferPositive ExperienceAverage InterviewAccepted OfferPositive ExperienceAverage Interview
interviewed at Havertys (Bluffton, SC) in March 2013.
Very nice and professional office. Employees were friendly and helpful with design and furniture selections
- What is your greatest strengths and weaknesses and how will these answers reflect in your daily work? Answer Question
Ask for more than you know you'll receive, but not too high.
- No OfferNegative ExperienceEasy InterviewNo OfferNegative ExperienceEasy Interview
I applied online. The process took 2 days – interviewed at Havertys (Orlando, FL) in June 2012.
After filling out an online application and list of questions I was called in for an interview. The manager was busy in his office and the office manager asked me to wait until he was finished.
After an hour wait I asked the office manager if I should come back at another time. She checked with the manager and for some reason he forgot he had an appointment with me and left the building. She tried to reach him on his cell phone but didn't get an answer. I left and expected to get another call. They never called. I called and asked to speak to the manager but he was busy. In fact he was too busy to ever return my call. It was good to learn about this before getting a job there. With this type of treatment I now understand why they are always advertising for sales people.
- I didn't get to be interviewed. The manager forgot about our appointment. Answer Question
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