Herschend Entertainment
3.8 of 5 6 reviews
www.hfecorp.com Norcross, GA 1000 to 5000 Employees

Herschend Entertainment Interview Questions & Reviews

Updated May 11, 2014
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Call Center Manager Interview

Call Center Manager
Pigeon Forge, TN

I applied online and the process took 3 months - interviewed at Herschend Entertainment in February 2014.

Interview Details – Applied online for an open position and was contacted for an in-person interview. When I met the hiring manager, it was clear that the company's operations were out of date, the office was cluttered - it did not give a professional impression. They had no real direction but were just trying to meet needs.

Interview Question – When I asked about their technology, the hiring manager indicated that there was no structure for the service center and no plans to invest or improve technology or personnel. I was left with a feeling that they were a reactionary environment with no support for any future development.   Answer Question

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