Hewitt Associates Customer Service Associate Interview Questions & Reviews

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Web: www.hewittassociates.com | HQ: Lincolnshire, IL

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Difficulty Rating [?] Based on 2 ratings

2.5

“Easy” Interview

Interview Experience [?] Based on 2 ratings

Positive	50%
Neutral	50%
Negative	0%

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3.0

Average Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Jan 2009 (took 1+ week)

1. What is your current role and how long have you been in it?
2. What prompted you to search for a new position?
3. What type of position are you currently searching for?
4. What is the highest level of education (Degree/Focus) completed?
5. Are you willing to relocate (if applicable)? If yes, which locations are you interested in?
6. Are you willing to travel (if applicable)? If yes, what percentage of time?
7. Are you able to commit up to 40 hours per week plus additional hours when necessary?
8. Do you have any pre-planned time off scheduled over the next few months? If yes, give specific dates.

Interview Questions

Are you willing to travel (if applicable)? If yes, what percentage of

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Other Details

I Applied Online and the interview consisted of a 1:1 Interview, a Personality Test, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Mar 2010 (took 5 days)

I was contacted via email two weeks after I applied online. I was asked to complete a prescreen and email it back. Once I emailed the prescreen back, I got a call the next day to complete a phone inveterview. At the end of the phone interview I was told they would like to proceed with the process and another recruiter would be contacting me to schedule a face to face interview. I received a phone call a few hours later with the details for the face to face interview. I went in for my interview and which was a bahavioral interview using the STAR questions. I feel the interview went well, but I'm still waiting to hear back from them. My interview was only one day ago.