Hewitt Associates Senior Business Analyst Interview Questions & Reviews

Interviewed Nov 2009 in The Woodlands, TX (took 1 week)

The interview was mostly based on behavioral questions;
1. Tell me of a time when you have successfully been able to troubleshoot a technical issue?
2. Tell me about a situation in which you had to adjust quickly to a significant change in organization, department, or team priorities. How did the change affect you? What did you do?
3. Tell me about the most you have ever done to obtain information to better understand an internal/external customer. What did you do? How did the information improve your service
4. Describe a time when you needed to share information that would benefit your team/group. What did you do? What were the results?
5. Describe a complicated problem you have had to deal with on your job. How did you identify or gain a better understanding of that problem?
6. Describe a time when you had to learn a new software or process, give example of how you were able to master and share the process with others on your team or other departments.
6. How do you deal with stress?