Hewlett-Packard Customer Loyalty Center Agent Interview Questions & Reviews
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Updated Jan 25, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Customer Loyalty Center Agent at Hewlett-Packard
Posted Jan 25, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2010 in Conway, AR (took 2 weeks)
I first started with a phone interview which lead to an offer to go to the HP site and interview next. The interview process at the site took 4 hours and had about 80 people interviewing there. First they gave us a little background on HP and the site, as well as the job. Afterwards, we took a multiple choice skills test as well as a group "test" where we had to build a structure as tall as possible with only marshmallows and kabob sticks (used to test how well we work with others and how quickly we could catch onto the task). After that we were split up and had two one-on-one interviews with supervisors from the site. About a business week later I received a call with an offer. I accepted.
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Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test and a Background Check.
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