Hewlett-Packard

  www.hp.com
  www.hp.com

Hewlett-Packard Customer Service Representative Interview Questions

4 Interview Reviews

Interview Experience

Interview Experience

66%
33%
0%

Getting an Interview

Getting an Interview

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41%

Interview Difficulty

2.7
Average

Interview Difficulty

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Average

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Customer Service Representative Interview

Anonymous Interview Candidate in Tucker, GA
Anonymous Interview Candidate in Tucker, GA
Application Details

I applied through an employee referral – interviewed at Hewlett-Packard in May 2012.

Interview Details

I had one interview to discuss the possibility of permanent employment with the Customer Service department at HP. I advised my interviewer that my passion and experience was in the Provider Enrollment department of many years. I was not comfortable in Call Center enviroment. limited time on the phone was not helping my customers and giving me a not so good review.

Interview Questions
  • If I was to be hired permanently would I accept a drop in salary   Answer Question
Reasons for Declining

Not the right department for my experience and my experience did not pay correctly

Declined Offer
Neutral Experience
Average Interview

Other Interview Reviews for Hewlett-Packard

  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Conway, AR
    Anonymous Interview Candidate in Conway, AR
    Application Details

    I applied online – interviewed at Hewlett-Packard in February 2010.

    Interview Details

    1st interview was via email 2nd was via telephone

    Interview Questions
    • Give a time where you did what was right for the customer?   View Answer
    Negotiation Details
    It was simple
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Hewlett-Packard.

    Interview Details

    Applied online and got invited to an onsite interview, first did a language tests (psychometric undercover) and one week later had the real interview, with three of the managers of the area I applied. Only one of them asked questions as in my personal goals and my academic background

    Interview Questions
    • Nothing beyond the usual: Tell me why you and not another person? What would you contribute to the company?...   View Answer
    Negotiation Details
    No negotiation what so ever. Take it or leave it.
    Accepted Offer
  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Hewlett-Packard in January 2010.

    Interview Details

    HR will screen through your resume and give a first telephone interview. Afterwhich, they will then schedule a meeting for you with the employing manager

    Negotiation Details
    Salary negiotation seems tough as they have a budget set on it.
    Accepted Offer
    Positive Experience
    Easy Interview

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