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Hewlett-Packard Technical Support Engineer Interview Questions & Reviews

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Web: www.hp.com | HQ: Palo Alto, CA

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Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 5 ratings

3.6

“Difficult” Interview

Interview Experience [?] Based on 5 ratings

Positive	40%
Neutral	20%
Negative	40%

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1–5 of 5 Hewlett-Packard Interviews

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5.0

Very Difficult Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Sep 2010 in Norfolk, VA (took 4+ weeks)

I applied to HP in August of 2010. I finally got a call back a little more than a month later. An employee scheduled a phone interview that consisted of IQ questions. I was Ok with my answers.I was contacted again in which an employee emailed me my requirements for the interview (Background check information). My interview was 6:45 in the morning. I had a full suit on. I felt overdressed considering the managers and everybody at the place were in old slacks and polos. I was interviewed again with IQ questions which kinda took me by surprised. I wasnt asked a single thing about the company or what i can do for the company. I answered the questions. I wasnt offered the position with the company. I was upset but more with myself. I could of been more prepared for what was coming. The second interview wasnt as professional as I thought it should

Interview Questions

It wasnt a difficult question but he flat out asked how do i remote into another person's computer

View Answers (2)

Other Details

I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Dec 2010 in Bangalore (India) (took a day)

Interview was based on
Initial Screening
Voice and accent
Technical written test
Technical interview

Interview Questions

why do you want to join a BPO

View Answers (2)

Introduce Yourself

View Answers (1)

Other Details

The interview consisted of a 1:1 Interview, an IQ/Intelligence Test and a Skills Test.

Helpful Interview?

Yes | No

Inappropriate?

5.0

Very Difficult Interview

Overall Negative Experience

Received and Declined Offer

Interviewed Jun 2008 in Corvallis, OR (took 1+ week)

Internal position. Interviewed five times over almost two weeks. Hiring manager offered position over phone, but at a reduced salary than what was posted. Attempted to renegotiate salary, but non-negotiable per hiring managers statement. Contacted HR, they confirmed that all candidates, internal and external, can negotiate.

Interview Questions

How do I compile an HP-UX kernel? What steps do I take to move the new
kernel into place and associated support files, yet still allowing me to
boot off the previous kernel in case the new kernel is bad?

View Answers (2)

A user calls and complains that the E-mail he/she is sending does not get
to the intended receipients. What steps do you take to investigate and
resolve?

View Answers (2)

Reason for Declining

Hiring manager not truthful

Other Details

I applied In-Person and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Skills Test, a Personality Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

1.0

Very Easy Interview

Overall Neutral Experience

Received and Declined Offer

Interviewed Feb 2009 (took 4 days)

from your initial communications with the company, organization and planning of the interview, number and type of interviews, and any advice you might offer to other interview candidates. Bonus points for your perceptions of the people, office, and work culture

Interview Questions

Answer Question

Reason for Declining

salary too low

Other Details

I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.

Helpful Interview?

Yes | No

Inappropriate?

5.0

Very Difficult Interview

Overall Negative Experience

Interviewed and No Offer

Interviewed Apr 2009 in Albuquerque, NM (took 3 months)

The process was incredibly drawn out and painful, so I was sure I was applying for a professional position. Come to find out, after a prescreen, three written tests, a phone interview and an in-person interview, they actually were building a call center where jobs would pay slightly more than minimum wage. The final interviewer was dismayed to hear that I had gotten technical certifications and learned a great deal at my previous position. I thought she was kidding, but she was actually quite concerned that I might have been learning work-related subject matter while at work... I had to explain that it was sometimes slow and that I was responsible for solving problems that required this information, but she did not seem convinced.