Highmark Blue Cross Blue Shield

  www.highmarkbcbs.com
  www.highmarkbcbs.com

Highmark Blue Cross Blue Shield Customer Service Interview Questions

3 Interview Reviews

Interview Experience

Interview Experience

33%
66%
0%

Getting an Interview

Getting an Interview

66%

Interview Difficulty

2.7
Average

Interview Difficulty

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Average

Easy

3 Candidate Interview Reviews Back to all interviews

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1 person found this helpful  

Customer Service Interview

Anonymous Interview Candidate in Parkersburg, WV
Anonymous Interview Candidate in Parkersburg, WV
Application Details

The process took a dayinterviewed at Highmark Blue Cross Blue Shield in December 2011.

Interview Details

You apply online, setup a testing date that's available (have to check everyday for testing dates that are available), go in for testing (skills, typing, personality, etc) you'll be in a testing class with ~20 people. If you pass the test, you get setup with an interview. Go interview, and if they want to hire you, they'll call you within their specified time frame. Very professional through and through.

Interview Questions
Negotiation Details
No negotiations.
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for Highmark Blue Cross Blue Shield

  1. 1 person found this helpful  

    Customer Service Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took a dayinterviewed at Highmark Blue Cross Blue Shield in May 2011.

    Interview Details

    I was told that I should be prepared for an online assessment, an interview, and a drug test. When I got there I was asked to take an online test that gave me a bunch of different scenarios I had to say how I would handle them. There were a lot of other people in the room. After I was done, a woman asked for my name and entered it into a computer and told me I didn't get the position.

    Interview Questions
    • How would you handle an irate customer if you were a waiter?   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  2. 1 person found this helpful  

    Customer Service Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took a dayinterviewed at Highmark Blue Cross Blue Shield in March 2007.

    Interview Details

    Pretty simple. High turnover so the standards are dropping.

    Interview Questions
    Negotiation Details
    There was no negotiation phase.
    Accepted Offer
    Neutral Experience
    Average Interview

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