Hilton Worldwide Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Front Desk Agent (8)
- Guest Service Agent (7)
- Front Desk Associate (6)
- Intern (6)
- Guest Service Representative (5)
- Banquet Server (4)
- Restaurant Manager (4)
- Housekeeper (3)
- Front Desk Clerk (3)
- Revenue Analyst (3)
- Sales Manager (3)
- Waitress (3)
- Administrative Assistant (3)
- Bartender (3)
- Front Desk (2)
- Management Trainee (2)
- Food and Beverage Assistant (2)
- Revenue Manager (2)
- Front Desk Receptionist (2)
- Server (2)
- Marketing (2)
- Accounting Manager (2)
- Assistant Food and Beverage Manager (2)
- Event Manager (2)
- Recruiter (2)
- Director (2)
- Reservation Agent (2)
- Reservation Sales Specialist (2)
- Chef (2)
- Massage Therapist (1)
Manager Interview (Positive Experience)
I applied online and the process took 4+ weeks - interviewed at Hilton Worldwide.
Interview Details – Interview process happened years ago and the company has undergone fundamental changes since that time.
Interview Question – Several questions were highly theoretical and had little bearing on the position Answer Question
Negotiation Details – Negotiation was possible but limited.
Bartender Interview (Negative Experience; Difficult Interview)
I applied online and the process took 2 months - interviewed at Hilton Worldwide.
Interview Details – HR called and said F&B would call within 2 weeks, within 1 week, F&B manager called. I called her back, one week goes by she calls again. Set up interview. I arrived 15 mins early, she was in a meeting and 50 mins late. She seemed
rushed but extremely nice.
Questions asked did not pertain to bartending. Not one question regarding how to cut off a patron/guest, how to make sure the drinking laws of Illinois are being adhered to, how do you deal with crabby coworkers or guests, how to upsell, what could I bring to Hilton Suites in Rosemont, How do you cost control. Like they were for a project manager, asked me "what project was I given and not able to fulfill within the allotted time period?""How do I time manage as to get my responsibilities accomplished?" As those are very good questions, they are not good questions for a bartender position. ANd as an experienced bartender, I was thrown off track.
Disappointing, as I was not prepared for such obtuse questions.
Interview Question – Questions NOT related to the job at all. Answer Question
Intern Interview (Neutral Experience)
Interviewed at Hilton Worldwide
Interview Details – Corporate Intern. Apply on Hilton's website. Two phone interviews with people in the department. Only behavior questions. Very simple and straightforward. No technical questions.
Interview Question – Only behavior questions. No difficult or unexpected question. Answer Question
Project Manager, PMO Interview (Positive Experience; Difficult Interview)
I applied through a recruiter and the process took 1+ week - interviewed at Hilton Worldwide in June 2010.
Interview Details – Initial review with the Director of PMO - grueling interview, very detailed. If you gain approval next interview is with Managers and Vice President.
Interview Question – Ensure you are comfortable with SDLC. Will be asked for definitions (ie difference between Risk and Issue, etc. Answer Question
Reason for Declining – Another opportunity
Very Easy Interview
Banquet Server Interview (Negative Experience; Very Easy Interview)
I applied online and the process took 3 months - interviewed at Hilton Worldwide in June 2010.
Interview Details – takes at least 3 months to get hired
Interview Question – what is your greatest strength and weakness? View Answer
Negotiation Details – not negotiation phase just got the base pay
GSA/Front Desk Agent Interview (Positive Experience; Average Interview)
I applied in-person and the process took 2 days - interviewed at Hilton Worldwide.
Interview Details – Complete paper application with HR, then have one on one interview with dept. Manager
Interview Question – "If you were to look at yourself in the mirror, what would you change and why." View Answers (2)
Housekeeper Interview (Neutral Experience; Average Interview)
I applied in-person and the process took 2 days - interviewed at Hilton Worldwide in February 2013.
Interview Details – two interviews, my ability to work as a team,my goals,
Interview Question – how much do you expect to be paid Answer Question
Negotiation Details – none
Bellman/Guest Services Interview (Positive Experience; Average Interview)
I applied online and the process took 2 days - interviewed at Hilton Worldwide in September 2013.
Interview Details – You are scheduled by the very friendly HR Rep for an interview with the department manager, if all goes well with the department manager, you then meet with the assistant general manager. All of which are nice and respectful, yet very clear on what the image and expectations are for the hotel.
Interview Question – For me it's always questions that put you on spot, such as, what can you bring to this business. they asked what can you bring to the hotel, how can you be successful in the environment Answer Question
CRM Senior Analyst/Marketing Manager Interview (Neutral Experience; Average Interview)
I applied online and the process took 12 months - interviewed at Hilton Worldwide in June 2011.
Interview Details – Received initial call from HR to do screening, did 2 more phone interviews. Next step was to be face to face, they flew me to Dallas for a 4-5 hr. Didn't get sr. analyst role called back for manager role and it took a long time to receive offer
Interview Question – None that I can remember Answer Question
Negotiation Details – I was able to negotiate but I didn't get much more than I was originally offered
ESM Interview (Positive Experience; Average Interview)
I applied online and the process took 2 weeks - interviewed at Hilton Worldwide in August 2013.
Interview Details – Applied, within a day got a phone call. Interviewed a week later with HR, and than met the Director of Rooms. Was called about a week and a half later with a job offer.
Interview Question – Has there been a time when you and a coworker didn't get along? How did you resolve it, if it was resolved? Answer Question
Interviews for Top Jobs at Hilton Worldwide