Holiday Inn Express Front Desk Agent Interview Questions

Updated May 2, 2014
Updated May 2, 2014
8 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Interview Difficulty

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Front Desk Agent Interview

Anonymous Interview Candidate in Springfield, MO
Anonymous Interview Candidate in Springfield, MO
Interview Details

One face to face interview then a phone call saying you got the job

Interview Questions
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for Holiday Inn Express

  1. 1 person found this helpful  

    Front Desk Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter – interviewed at Holiday Inn Express.

    Interview Details

    Interviewed in person. Situational interview i.e., Name a time when a guest was angry with you and you showed great customer service.

    Interview Questions
    • What is revpar, and how do you calculate revpar?   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Front Desk Agent Interview

    Anonymous Interview Candidate in Greensboro, NC
    Anonymous Interview Candidate in Greensboro, NC
    Application Details

    I applied through college or university – interviewed at Holiday Inn Express.

    Interview Details

    Initial application..interview with situational
     questions geing asked..background check

    Interview Questions
    • Name a time you had to deal with an irrate customer and despite your efforts they were still disatisfied   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Front Desk Agent Interview

    Anonymous Interview Candidate in Allen Park, MI
    Anonymous Interview Candidate in Allen Park, MI
    Application Details

    I applied in-person. The process took a dayinterviewed at Holiday Inn Express in June 2012.

    Interview Details

    Walked in and applied. Hired on the spot. That should have raised a big red flag!

    Interview Questions
    • How do you handle a guest that is causing lots of noise.   View Answer
    Accepted Offer
    Neutral Experience
    Easy Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review
  5.  

    Front Desk Agent Interview

    Anonymous Interview Candidate in Shawnee, OK
    Anonymous Interview Candidate in Shawnee, OK
    Application Details

    interviewed at Holiday Inn Express in May 2012.

    Interview Details

    Went in and got an application and filled it out and turned it in to the front desk. I got a call a few days later to come in for an interview. She did not ask any difficult questions and I got the job right away, she just asked which hours I could work.

    Negotiation Details
    None
    Accepted Offer
    Negative Experience
    Easy Interview
  6.  

    Front Desk Agent Interview

    Anonymous Interview Candidate in Ludington, MI
    Anonymous Interview Candidate in Ludington, MI
    Application Details

    I applied in-person. The process took a dayinterviewed at Holiday Inn Express in March 2012.

    Interview Details

    Very basic questions. A lot of questions about the surrounding cities and tourist information.

    Interview Questions
    Negotiation Details
    I tried to negotiate with my years of experience and Bachelor's degree in Hospitality and Tourism management, however, they held firm at $7.50 which is just above minimum wage.
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Front Desk Agent Interview

    Anonymous Interview Candidate in Abilene, TX
    Anonymous Interview Candidate in Abilene, TX
    Application Details

    I applied in-person. The process took 2 daysinterviewed at Holiday Inn Express in March 2012.

    Interview Details

    Interview with the Front Desk Manager and then with the General Manager.

    Interview Questions
    • How would you deal with a drunk guest at the front desk flirty with a co-worker that won't go to his room?   View Answer
    Negotiation Details
    Salary offered was $2.00 per hour less than desired. Explained that I was looking for $4.00 more per hour and with my experience and skills I felt that it was reasonable. After some more talking we settled at what I originally wanted.
    Accepted Offer
    Neutral Experience
    Average Interview
  8.  

    Front Desk Agent Interview

    Anonymous Interview Candidate in Baton Rouge, LA
    Anonymous Interview Candidate in Baton Rouge, LA
    Application Details

    I applied in-person. The process took 2 daysinterviewed at Holiday Inn Express in February 2011.

    Interview Details

    Very fast interview process

    Negotiation Details
    no negotiation
    Accepted Offer
    Positive Experience
    Easy Interview

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