Hollywood Video
2.9 of 5 111 reviews
www.hollywoodvideo.com Wilsonville, OR 5000+ Employees

Hollywood Video Customer Service Interview Questions & Reviews

Updated Apr 30, 2014
All Interviews Received Offers

Getting the Interview 

66%
33%

Interview Experience 

100%
0%
0%

Interview Difficulty 

Average Difficulty
3 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Very Easy Interview

Customer Service Interview

Customer Service
Westwood, CA

I applied in-person and the process took 1 week - interviewed at Hollywood Video in January 2010.

Interview Details – I had gone in to ask if there was any applications for the position that was available. After filling out an application and returning it the next day I was promptly called back for a interview a few days later. I was told to come in with a blue collar shirt, black slacks, and comfortable shoes. After a few questions regarding why I wanted to work there, (I was in school at the time) I was hired on the spot after the end of the interview. I was to start work the following week and I would begin training the next day. My manager was extremely nice and if not for him I would not have begun my career in customer service.

Interview Question – I was faced with the question of "What do I know about movies?" I admittedly did not know much, however I knew that I could help customers find what they needed using the system in place and in an efficient manner.   Answer Question

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Accepted Offer

Positive Experience

Easy Interview

Customer Service Interview

Customer Service

I applied in-person and the process took 5 days - interviewed at Hollywood Video.

Interview Details – Had to answer behavior questions through a computer. If you scored high enough you would get a phone call for one on one interview with store manager.

Interview Question – Why should we higher you?   View Answer

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Accepted Offer

Positive Experience

Easy Interview

Customer Service Interview

Customer Service

I applied online and the process took 4 days - interviewed at Hollywood Video in February 2008.

Interview Details – It started with me applying online. From there, the store manager called me and signed me up for a 1 on 1 interview with her in the store. I completed a personality test beforehand, which it seems was the basis for choosing candidates for interviews. She asked me a whole lot of hypothetical questions about situations that would arise in the store, and the standard "what is your greatest strength, what is your greatest weakness" etc.

Interview Questions

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