Hollywood Video

www.hollywoodvideo.com

Hollywood Video Customer Service Interview Questions

3 Interview Reviews

Interview Experience

Interview Experience

100%
0%
0%

Getting an Interview

Getting an Interview

66%
33%

Interview Difficulty

1.7
Average

Interview Difficulty

Hard

Average

Easy

3 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty

 

Customer Service Interview

Anonymous Interview Candidate in Westwood, CA
Anonymous Interview Candidate in Westwood, CA
Application Details

I applied in-person. The process took a weekinterviewed at Hollywood Video in January 2010.

Interview Details

I had gone in to ask if there was any applications for the position that was available. After filling out an application and returning it the next day I was promptly called back for a interview a few days later. I was told to come in with a blue collar shirt, black slacks, and comfortable shoes. After a few questions regarding why I wanted to work there, (I was in school at the time) I was hired on the spot after the end of the interview. I was to start work the following week and I would begin training the next day. My manager was extremely nice and if not for him I would not have begun my career in customer service.

Interview Questions
  • I was faced with the question of "What do I know about movies?" I admittedly did not know much, however I knew that I could help customers find what they needed using the system in place and in an efficient manner.   Answer Question
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for Hollywood Video

  1.  

    Customer Service Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 5 daysinterviewed at Hollywood Video.

    Interview Details

    Had to answer behavior questions through a computer. If you scored high enough you would get a phone call for one on one interview with store manager.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Customer Service Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 daysinterviewed at Hollywood Video in February 2008.

    Interview Details

    It started with me applying online. From there, the store manager called me and signed me up for a 1 on 1 interview with her in the store. I completed a personality test beforehand, which it seems was the basis for choosing candidates for interviews. She asked me a whole lot of hypothetical questions about situations that would arise in the store, and the standard "what is your greatest strength, what is your greatest weakness" etc.

    Interview Questions
    • What is your greatest strength and weakness?   Answer Question
    • What would you do if you saw a fellow employee stealing merchandise?   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview

Work at Hollywood Video? Share Your Experiences

Hollywood Video

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.