Home Depot Customer Service Representative Interview Questions & Reviews
Updated Mar 15, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 4 ratings |
Interview Experience [?] Based on 4 ratings
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Customer Service Representative at Home Depot
Posted Mar 15, 2012
2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2010 in Rancho Cucamonga, CA (took 1 week)
I applied online and received a call two weeks later. However, this was during a hiring period and may not be the norm. I answered the normal basic interview questions and was passed on for a in-person interview. This was actually more of a skills analysis. The questions were based on product knowledge and customer service.
Overall, the company itself was ran rather well and efficient. The training consisted of several weeks.
Interview Questions
Negotiation Details
I asked specifically for $17 and hour and was offered $18. Naturally I took it and began working the next week.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Drug Test.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Home Depot
Posted Nov 26, 2011
2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Apr 2010 in Atlanta, GA (took a day)
Wasn't very difficult at all. As for advice, i would recommend studying ahead of time. there are rumors they do an iq test this is not true.
Interview Questions
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Home Depot
Posted Aug 13, 2011
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2009 (took a day)
examples of how u were @ previous employer
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Home Depot
Posted Aug 2, 2010
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2010 in Fayetteville, AR (took 1+ week)
It was great! I love my job now!
Interview Questions
Negotiation Details
No negotiation
Other Details
The interview consisted of a Phone Interview, a Presentation, an IQ/Intelligence Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?


