Home Depot
3.2 of 5 3,939 reviews
www.homedepot.com Atlanta, GA 5000+ Employees

Home Depot Head Cashier Interview Questions & Reviews

Updated Apr 14, 2014
All Interviews Received Offers

Getting the Interview 

58%
8%

Interview Experience 

60%
40%
0%

Interview Difficulty 

24 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Neutral Experience

Head Cashier Interview

Anonymous Employee
Salem, MA

Interviewed at Home Depot

Interview Details – Applied in person, talked with manager, was sent for a drug test and stared right away.

Interview Question – All questions were relative to my work experience and straight forward.   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

No Offer

Positive Experience

Average Interview

Head Cashier Interview

Anonymous Interview Candidate
Dearborn Heights, MI

I applied online and the process took 2 months - interviewed at Home Depot.

Interview Details – The interview process so far was about 3 weeks. However, I didn't get a call until about 3 weeks after I applied. I got the phone interview first. After the phone interview the staffing rep said there wasn't any slots open for store interview yet but she gave me a con number and told me to call everyday to check for open slots. I could never find an open slot after calling for about a week so I stopped. about 3 weeks later I got an email that they tried to contact me and to call and schedule an app for interview. I went in for the interview the end of that same week and the assistant manager said he would be calling a week from now to schedule an interview with the store manager. Will update after the second interview.

Interview Question – What do you think you would like least about this job?   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Average Interview

Head Cashier Interview

Anonymous Employee

I applied online and the process took 4 weeks - interviewed at Home Depot.

Interview Details – I was first called from a staffing center not associated with my local Home Depot. They told me what position I was being interviewed for with a brief description then asked me if I had any questions. The questions were very generic, asking about a time when I worked with a group, what experience has prepared for me the position, ect.
After I answered all the questions they offered me an in-store interview on the spot. I was sent an e-mail that had the date and time of my interview and I was instructed to print it out and bring it with me on the day of my interview.
For the in store interview I was asked questions more specifically related to the position such as my leadership experience in previous jobs and how I would handle different customer situations (such as a customer being angry and yelling about their experience). At the end of the interview, my interviewer told me that they had to interview at least 3 people before offering the position to anyone and since I was first it may be a few weeks. Approximately 2-3 weeks later I received a call offering me the position.

Interview Question – Name a time you went above and beyond to help a customer.   View Answer

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Neutral Experience

Very Easy Interview

Head Cashier Interview

Anonymous Employee

I applied online and the process took 2 weeks - interviewed at Home Depot.

Interview Details – Received a phone call to come in for an interview. Had no idea what position I was interviewing for until 10 minutes into the interview. Was asked what hours I could work and "what do you do if" questions. For example, what do you do if you have to work with someone you don't care for. What do you do with rude customers....

Interview Question – All common sense questions.   Answer Question

Negotiation Details – No negotiation. It was "here's what it pays", take it or leave it.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

1 person found this helpful

Accepted Offer

Neutral Experience

Average Interview

Head Cashier Interview

Head Cashier

I applied online and interviewed at Home Depot.

Interview Details – Ive only done my phone interview so far, but was asked to come in for an in person interview, i'll update with those questions after my interview. during the phone interview i was asked: 1. describe a time where you gave excellent customer service and how will you use those skills at home depot? 2. describe a time when you were a part of a team, what was your role and what was the outcome? 3. what skills do you possess or experience do you have that qualifies you for this position?

Interview Question – 1. describe a time where you gave excellent customer service and how will you use those skills at home depot?
2. describe a time when you were a part of a team, what was your role and what was the outcome?
3. what skills do you possess or experience do you have that qualifies you for this position?
  Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Neutral Experience

Average Interview

Head Cashier Interview

Head Cashier
Hillsboro, OR

I applied online and the process took 3 weeks - interviewed at Home Depot in August 2011.

Interview Details – It started with a phone interview, which is actually the most important interview for them. If you're called in for an in person interview you have a pretty good chance of being hired. The interview overall was pretty average.

Interview Question – There weren't really any questions that seems unexpected.   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Neutral Experience

Average Interview

Head Cashier Interview

Head Cashier
Eau Claire, WI

I applied online and the process took 2 weeks - interviewed at Home Depot in June 2013.

Interview Details – After applying, if the employer sees potential, an agent calls you from the headquarters for a phone interview. After passing the phone interview, they will immediately set up a date for a face-to-face interview with a manager at the store you applied. I was interviewed by an assistant store manager. Upon arriving for my interview, I had to check in with the services desk so they could page my interviewer. The wait was about 15 minutes, if not longer, due to the interviewer helping a customer, and they told me to wait at the patio furniture area. Finally, during the interview, I was only asked 6 questions, all similarly based in customer service, such as how my experience in customer service would help me solve a customer's problem. She told me the interview went well and that she was actually going to consider me for a few different positions, but I had to go take a drug test first, which I was kindly given directions on where to go for that. A few days later, I was called in to go talk to her. She offered me the Head Cashier position, but despite being told the pay was negotiable, she told me what I was getting paid and when to come in to start, even though I hadn't even said yes yet! I desperately needed a job, so I took it anyway. When I came in to fill out some paperwork and talked to the ASDS (Home Depot's equivalence to an in-house HR person), I was confronted with an ignorant comment about my ethnicity.

Interview Question – Anything about car products, like oil or transmission fluid   View Answer

Negotiation Details – No negotiation, despite being told that there would be, as explained in my hiring and interview description.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

No Offer

Positive Experience

Average Interview

Head Cashier Interview

Head Cashier
Chicago, IL

I applied online - interviewed at Home Depot in May 2010.

Interview Details – There was one interview after the online survey/test , after that interview there ia an drug test that must be taken, after they have initialized the results they will call back for a second interview this time with the store supervisor .

Interview Question – How long do you see yourself working at the Home Depot?   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

1 person found this helpful

Accepted Offer

Positive Experience

Easy Interview

Head Cashier Interview

Head Cashier

I applied online and the process took 1 week - interviewed at Home Depot in April 2009.

Interview Details – Interview was quick and painless, unfortunately the interviewer that I had is no longer with the company. I was hired on the spot and only had to go thru a drug screening. Wish all of my interviews would go this quickly and easily.

Negotiation Details – I was told what I would be paid and there was no room for negotiation.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Easy Interview

Head Cashier Interview

Head Cashier
Detroit, MI

I applied online and the process took 3 days - interviewed at Home Depot in March 2009.

Interview Details – Online application. In store interview lasted about 15 minutes. Nothing stands out...normal interview.

Interview Question – None. Basic interview. Went over past employers, etc. No surprises.   Answer Question

Negotiation Details – No negotiation. Corporate determines the rate.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response
RSS Feed Embed
Interviews for Top Jobs at Home Depot

Worked for Home Depot? Contribute to the Community!

Home Depot Videos

Loading...

Home Depot – Why Work for Us?

Our Company When it was founded in 1978 by Bernie Marcus and Arthur Blank, The Home Depot began changing consumers’ perspectives about how they could care for and improve their homes. The Company created the… Full Overview

Provided by employer [?]

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Home Depot Head Cashier interview questions and advice. All 24 interview reviews posted anonymously by Home Depot employees and interview candidates.