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Home Depot Interview Questions & Reviews in Houston, TX Area

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Updated Feb 15, 2012 – Interview questions and reviews posted anonymously by interview candidates.
Ratings are reflective of location and job title.

Difficulty Rating [?] Based on 7 ratings

2.9

“Average” Interview

Interview Experience [?] Based on 7 ratings

Positive	57%
Neutral	29%
Negative	14%

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1–7 of 7 Home Depot Interviews

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1.0

Very Easy Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Feb 2012 in Missouri City, TX (took 3 days)

I was called by HR to conduct a phone interview. At the beginning I was told to just answer the question. No clarification of questions, only repeated the questions if needed. I felt like I was being interviewed by a brick wall! I thought it was over before it started. A week later I was called for an in store interview. I waited for 15 minutes before the Assistant manager came into the employee waiting room. He informed me that I was scheduled to be interviewed by someone else who couldn't meet with me. It seemed like the interview was a success. I asked for the job and was told the manager does the hiring. He said the interview was a good one and I was called for a second interview about a week later. My second trip to the store was not an interview as was stated, but a fill-in-the-blank process for approving a background check, availability, etc. I asked the interviewer if she had any questions to ask me since this was supposed to be an interview. She said no because I answered all the questions on my first trip there. I asked her for the job and was showed a stack of paperwork. She had to see all the applicants. Well, dumbfoundedly I left the room. On my way out I must have seemed lost and confused because a nice sales person asked if I needed help. I explained my predicament, the position I applied for, and wondered if this was the hiring protocol of Home Depot. Just as I was finished blurting out my frustration, a young woman walked by. She looked like a high school kid. He pointed at her and said she was the new hire for the garden center job! Clarification was instant! Home Depot therefore was going through the protocol to satisfy the legal process of checks and balances. They had absolutely no interest in hiring me. I will up date if anything changes. It has been over two weeks since my last communication with Home Depot. I have not heard either way from Home Depot. I know that I don't fit the typical Home Depot profile and knew that I had a disadvantage going in. This location had no Asian-Caribbean women! The employees are friendly, respectful, and helpful. I frequent this location for many of my supplies for my endless DIY projects. The first manager seemed caring. He worked for HD for about 15 years and said he was happy with the company. I can't say much for the second manage as our communication was too brief. She was inundated with a stack of paperwork on her desk. I was a number to her and one less off her pile!

Interview Questions

There were no surprises or difficult questions! My prior research provided me with the essential questions.

Answer Question

Other Details

I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Personality Test.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Declined Offer

Interviewed Jan 2009 in Houston, TX (took 2 weeks)

Interviewed for promotion, very similar to initial hire interview. Store manager was honest, outlining responsibilities and expectations. Declined position. Not enough increase in pay to justify added responsibility/hours.

Interview Questions

Would you place blame on underlings for not completing a task, or take personal responsibility for their failure?

View Answers (2)

Reason for Declining

Not enough of a pay increase

Other Details

I applied In-Person and the interview consisted of a 1:1 Interview.

More Home Depot Department Supervisor Interviews

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Nov 2010 in Houston, TX (took 3 weeks)

I spoke with HR after applied on line . Recieved a call from local store, interviewed with asst mgr then the store mgr the following week.

Interview Questions

How did you handle your most difficult customer complaintand what exactly did you do.

View Answers (1)

Negotiation Details

Other Details

The interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Oct 2010 in Clear Lake Shores, TX (took a day)

It was a 1 on 1 phone interviews. I hate phone interviews. The interviewer asked some common questions.

Interview Questions

What kind of characteristics do you possess?

View Answers (1)

Tell me about a situation when a customer became upset.

How did you deal with it?

View Answers (1)

Other Details

The interview consisted of a Phone Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Jul 2010 in Spring, TX (took 1 week)

I applied online and was called for a phone interview. They then called me a couple days later to set up an in-store interview with the manager. Still waiting to go to the in-store interview, in a couple days.

Interview Questions

How does your previous experience in retail apply to the position you are applying for?

Answer Question

Other Details

I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.

More Home Depot Cashier Interviews

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Jun 2009 in Sugar Land, TX (took a day)

They called me and asked me what time I was available to come in, picking 1 out of two days. The lady who interview me was nice and too the point. These are the questions she asked me:

-Have you ever shopped at Home Depot before?
-Why would you like to work here?
-Tell me about a time when you had to sell your idea
-Have you had any cash handling experience?
-How do you get along with others/make acquaintances?

Was probably more, but these were the main ones I remembered.

She also created a scenario where she pretended to be the customer and I was the employee. As the customer she walked through to door, but the security machine alarmed and she wanted to have the item for free because she was waiting in line for so long.

Interview Questions

What was a time when you had to sell your idea?

View Answers (1)

Have you ever visited Home Depot before?

View Answers (1)

Other Details

I Applied Online and the interview consisted of a 1:1 Interview.

More Home Depot Cashier Interviews

Helpful Interview?

Yes | No

Inappropriate?

5.0

Very Difficult Interview

Overall Negative Experience

Interviewed and No Offer

Interviewed Apr 2009 in Missouri City, TX (took 3 weeks)

First of all, I had an interview and the Store Manager(SM) was at lunch. I waited 45 minutes. The assistant store manager(ASM) comes in no one could find my application and doesn't know how to print another one off the computer. I'm being interviewed by someone elses application. The Human Resources(HR) person comes in from lunch about 5 minutes later(the person who gave me the interview time) did not know where my application was(printed one-did a whole new packet). SM comes in 15 minutes later(AN HOUR LATE!) No apology. Did not interview me. There was no where to interview me we went from office to office. After being interviewed by ASM (the SM, ASM and HR talk for about 5 minutes in a office). The ASM comes out and say they would call me at the end of the week. That has been a very long week. Why lie? I really need a job I have bills too! Well at lease they treat the customers better than they do future employees. These are the type of people that are actually running one of america's top companies. Overall the experience was just horrible! The moral to this story is that there are people out here that really really need a job and just because you have one don't give you the right to be so insensitive to that because you could very easily be on that side of the fence. I hope this story helps someone.