Post a Salary or Review

Advanced

Home Depot Interview Questions & Reviews in Riverside, CA Area

Post an Interview

Web: www.homedepot.com | HQ: Atlanta, GA

Connections

Updated Apr 4, 2012 – Interview questions and reviews posted anonymously by interview candidates.
Ratings are reflective of location and job title.

Difficulty Rating [?] Based on 8 ratings

2.4

“Easy” Interview

Interview Experience [?] Based on 8 ratings

Positive	75%
Neutral	25%
Negative	0%

Home Depot has 428,011 connections on Glassdoor

See Who You Know

Hide Filters

1–8 of 8 Home Depot Interviews

Sort by

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Apr 2012 in Riverside, CA (took 2 days)

I applied Tuesday, got an email letting me know I was going to get a call for a phone interview. I got the call, they asked 4 questions, how do you handle a difficult customer...why do you feel you are right for this position..tell me about a time when you had to meet a deadline.. so on n so fourth.. he explained how much the position paid, and the terms of employment then asked me if i was still interested. I then scheduled an interview for the following day. I went to the interview and then the interviewer asked me 6 questions, which he says are standard.. and then he had me talk to another supervisor, who then offered me the job. I was then sent to take a drug test and now I'm waiting to be called back after the background check.

Interview Questions

Name a time when a customer was dissastified, what did you do in that situation?

Answer Question

What would you do if a customer comes in asking for a specific product that you don't offer, what would you do?

Answer Question

Other Details

I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.

More Home Depot Sales Associate Interviews

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed May 2010 in Rancho Cucamonga, CA (took 1 week)

I applied online and received a call two weeks later. However, this was during a hiring period and may not be the norm. I answered the normal basic interview questions and was passed on for a in-person interview. This was actually more of a skills analysis. The questions were based on product knowledge and customer service.

Overall, the company itself was ran rather well and efficient. The training consisted of several weeks.

Interview Questions

If a customer becomes irate and abusive, how would you handle yourself and the situation?

View Answers (1)

Why do you want to work in customer service?

View Answers (1)

Negotiation Details

I asked specifically for $17 and hour and was offered $18. Naturally I took it and began working the next week.

Other Details

The interview consisted of a Phone Interview, a 1:1 Interview and a Drug Test.

More Home Depot Customer Service Representative Interviews

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Jul 2011 in Ontario, CA (took a day)

I was sent an email to contact them for a telephone interview to do some pre-screening. Telling me what the job will pay and the shift I will work. Asked if this was ok with me and if it was they would set the first interview. Went to the first interview, one week later got the declination for employment letter

Interview Questions

What sets you apart from all the other applicants

Answer Question

give me a scenario of how you would deal with a difficult employee

Answer Question

Other Details

I Applied Online and the interview consisted of a Phone Interview and a Group/Panel Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Feb 2011 in Corona, CA (took a day)

Received phone call and time was scheduled to interview. Went in on interview day and was told I was there on the wrong day. Returned the next day for the interview. Everyone in the store seemed happy and helpful. Interview was with 2 managers at the same time. They questioned me about my experience, etc. They said they would let me know in a few days. About a week later I received a rejection letter in the mail.

Other Details

I Applied Online and the interview consisted of a Group/Panel Interview.

More Home Depot Cashier Interviews

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Apr 2011 in Victorville, CA (took 2 days)

they called me and let me know that I had qualified for an interview at home depot. I called an 866 number and they asked me a bunch of questions and I was nervous but I tried. The person on the phone told me someone would notify me with one to 14 days. The same day, I got a call and I wil be going for my interview tomorrow.

Interview Questions

how would you describe a scenario when you had to deal with a difficult customer

Answer Question

Other Details

I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.

More Home Depot Cashier Interviews

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jan 2011 in Redlands, CA (took 3 weeks)

I first received a phone interview that asked basic sales experience questions and after doing well they set a date for a 1:1 interview with a store manager. I arrived at the Home Depot and there were many applicants waiting to be interviewed. I sat and chatted with them for about 30 minutes because they were running behind then I was called in.

The woman interviewing me was really nice and I got along with her well. They had put me in the plumbing department but it was full so they switched me to Paint. After the interview I was told that I would get a call back for a second interview.

I waited a week and nothing. I called in and asked to speak to the manager and she remembered me and told me that they'd call soon. At the end of the week I called again and decided to drive down to the store and speak to someone. I talked to the manager again who assured me that she gave my application to the head of the paint department and that she was busy training.

This is the 2nd week and still no word from Home Depot and I'm getting worried. I'm expecting a call this week but I'm disappointed that they don't keep their applicants updated.

Interview Questions

How did you deal with a difficult customer?

Answer Question

Describe your best sales experience

Answer Question

Other Details

The interview consisted of a Phone Interview, a 1:1 Interview and a Personality Test.

More Home Depot Sales Associate Interviews

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Apr 2009 in Apple Valley, CA (took 2 days)

I applied for the position and was called the next day. I was lucky. From talking with other associates, they had to wait longer sometimes up to four months. I interviewed with the operations manager who said they were interviewing applicants over the next two weeks and I would know within three weeks. I got a call the next to come back for a second interview with the Store Manager. He hired me and sent me to take a drug test.

Interview Questions

What would your previous employers say about you?

View Answers (1)

How long do you expect to be with the company?

Answer Question

Negotiation Details

No negotiations. In the high desert, you either take it or leave. Applicants are a dime a dozen.

Other Details

The interview consisted of a 1:1 Interview, a Drug Test and a Background Check.

More Home Depot Cashier Interviews

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Feb 2010 in Lake Elsinore, CA (took 2 days)

I applied online to multiple locations, I got a call back within a week to come in for the interview. There were two people and in a small room, afterwards they told me I would be getting a call in for a second interview with the store manager which would be the following Monday. That went well, was then told I would be contacted for background check and drug test. There really is no way to mess that up so im figuring I prety much got the job.