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Home Depot Sales Specialist Interview Questions & Reviews

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Sales Specialist at Home Depot

Posted Mar 18, 20091 of 1 people found this helpful

2.0
Easy Interview
Overall Positive Experience Received and Accepted Offer

Interviewed May 2007 (took 2 days)

Applying to work at The Home Depot is a relatively pain-free process. Upon applying online, you will usually be asked to come in for a sit down interview within a few days. Depending on the availability of open positions, many people are asked in to interview the next day. The interview process is simple, you will usually be asked 3-5 questions upon which your responses will be rated on a scale from one to five. Interviews tend to have a structured approach, but may vary based on the person conducting the interview. Expect to be asked to participate in role playing, although some interviewers opt not to take that approach.

Don't expect to be grilled upon the minutia of you personal life, but be ready to pass both a background test and a drug test upon hiring. Depending on the amount of time your drug and background tests are passed, expect to receive an offer within a few days.

Interview Questions

Were you ever asked to complete a task in which you were not given adequate instruction on how to complete it? If so, what steps did you take to complete it?
Scenario: A distraught customer approaches you. The customer claims to have searched for help repeatedly, but was never approached for assistance by any of the available associates. The customer claims that the "service here is terrible" and that he/she would have taken his/her business elsewhere if they hadn't have found you. How do you approach this situation?

Negotiation Details

Often times, new recruits are offered a position other than what they may have applied for initially. This happens for two main reasons: 1. There is an immediate need to fill a position. 2. Based upon your interview, HR dept. determines that it would be in your best interest based on your personality, qualifications, etc. to offer you a different position.
If you have a specific position that you're interested in and don't feel comfortable in any other type of position, just be firm in your intentions and you will usually be offered the position that you ask for.

Don't go in expecting to make top dollar wages initially. You will most likely be offered a reasonable wage, but the Home Depot HR department isn't known for shelling out excessive amounts of money during initial hiring. My advice to any interested applicant is to not fret about a low starting wage. New hires are automatically given a raise following a three month prohibitive period. After that, expect an annual raise based on your date of hire. My experience with the Home Depot is that the raises are often generous if you perform well.

Bottom line: If you do your job well, Home Depot will take care of you.

Other Details

I Applied Online and the interview consisted of a 1:1 Interview, a Drug Test and a Background Check.

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Home Depot Overview (HD )
Web
www.homedepot.com
Industries
Size
5000+ Employees, $71B+ Revenue
HQ
Atlanta, GA
Competitors


The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

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