Home Instead Interview Questions &amp; Reviews

Negotiation Details

Didn't have one. They start everyone at the same salary level. Just above minimum rage.

Other Details

I Applied Online and the interview consisted of a 1:1 Interview and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Negative Experience

Received and Declined Offer

Interviewed Apr 2012 in Highland Village, TX (took a day)

They hand you a bunch of paperwork to fill out and when you are finished they then ask you questions about why you would be good for the position. Typical interview questions.

Interview Questions

Many say care giving is a thankless job to have, what is your position on this assertion?

Reason for Declining

They offered me eight dollars an hour, no benefits, no guarantee of hours, no compensation for gas/travel, no PTO, and also wanted me to do 2 hours of training unpaid. I asked if I got my CNA what I would be paid, and they would increase my hourly wages to 9 an hour.

Other Details

The interview consisted of a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Dec 2010 in Statesville, NC (took 1 week)

I applied in the office during October and didn't hear anything. In December, I called and said I was still interested. In less than a week, they called me for an interview. The interview was talking with the owner while someone else worked at another desk. He asked the expected questions, but spent most of the time talking about himself and the company, but not giving any real information about what it would be like to work there. Even though he offered me the chance to ask my questions, he didn't answer them fully or allow me follow-up questions to what he said.

The office staff were friendly and everyone felt relaxed.

Less than a week after the interview, I received a call asking me to come to orientation in two days. There was no offer, simply, "Can you come to orientation on this day?" I arrived at orientation and the first thing was a drug test, but none of us were ready because we had expected to sit in meetings for at least an hour. Then the orientation lasted six hours and we were only paid for two because that was the length the orientation was supposed to be. The person who ran that orientation no longer works there.

While in orientation, we found out all kinds of things that we had no idea about while interviewing. A notable one is that there is to be no smoking, even if the client smokes. Another is that no matter how long the shift, you do not get a break (you can eat, but not even step outside).

A few months after orientation, we received a call saying we had to complete some training that week or be fired. Turns out the orientation coordinator forgot to give us this training. As I said, he no longer works there, but the end result was that the employees had to rearrange their lives at short notice because of it.

This lack of communication and last minute changes is typical of the daily work culture.

Interview Questions

What frustrates you about the elderly?

Other Details

I applied In-Person and the interview consisted of a Background Check, a Drug Test and a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

4.0

Difficult Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Dec 2011 in Fort Collins, CO (took 2 weeks)

They first do a quick phone interview where they ask you about your previous employers, why you want to work with seniors, and information about your mode of transportation.

If they like you, they contact you for a 1:1 interview. They ask you all the basic questions about employers, strengths, weakness, etc. They also ask for you to share an experience you have had with a senior that made you want to work in that field, or just a positive experience you had.

After all that business they check your 6-10 references... and I mean all of them! They will not go forward with the process if they cant contact your references. After all that business they will run a background check, auto check, and contact your previous employer.

Then, if everything check out okay they will call you in for a 'training' session (you still don't have the job at this point) you will watch some videos and fill out a work sheet (hello middle school), they will drug test you in the office and at that point if you pass the drug test they offer you the position. Whew, quite a process and it takes forever, but its worth it if you love working with seniors.

Interview Questions

Tell me a story about a senior that you've worked with or have known?

Why should we hire you to work with seniors?

Negotiation Details

Other Details

I Applied Online and the interview consisted of a Background Check, a Drug Test, a 1:1 Interview and a Phone Interview.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Nov 2011 in Gainesville, GA (took 2 days)

I applied online and came in to interview with the staffing coordinator on a Friday. The next Tuesday, I had a second interview with the general manager. Both were very honest and open. I felt like they were really taking the time to get to know me personally & professionally

Interview Questions

Name a specific time you had an issue with a fellow employee and how did you handle it?

Name a specific task you completed poorly and how would you have done it differently? What did you learn from it?

Other Details

I Applied Online and the interview consisted of a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jun 2010 in Olympia, WA (took a day)

I called on the phone to ask if they were hiring, they said yes. I was told to come in and fill out an application. I checked back a few times to see if my application was reviewed, and was told that the person who interviews was on vacation. A few weeks later they called me for an interview. The following week I believe I had orientation. We had just began orientation when I was asked to go to another city and care for a alzhiemer client. My orientation was not completed or spoke about again. I miss a 3 hour shift in one year and was at the company's beck and call. I learned over time the owners and managment were decietful. They gave hours I earned through total alligence to new hires so they can have hours. They managed to find some bogus lie so they didn't have to pay me my PTO. They offer nothing for senority or a good empolyee. My immediate supervisor out right lied to me. The management goes into the computer and changes facts and there is NOTHING the employee can do to refute it. They munipneulate the Hand Book. The are horrible people to work for! HomeInstead the franchise they are under should be ashamed to have any connection with South Sound Senior Care LLC. They feel you should just take what ever they hand you and if you don't like it, tough! Move on!

Interview Questions

tell me about your experience with past clients ?

Are you able to care for a client and not become personally involved?

Negotiation Details

There is no negotiation. Infact in 2011 they lowered their rate of pay.

Other Details

I applied In-Person and the interview consisted of a Background Check and a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Negative Experience

Interviewed and No Offer

Interviewed Apr 2011 in Wichita Falls, TX (took 2 days)

The 1:1 interview was the owner of the franchise and she seemed very friendly. Asked general questions about my resume. Why did you leave this job? What interests you most about the position? etc... Left the interview feeling very positive and was told that I would be contacted the next day (specifically before 12pm) to set up a second interview. I never heard from the lady again. I had to email her twice and call once to finally get a response that she had hired someone else. I was very displeased with the very unprofessional behavior of this business and the actual owner of the business. I would not recommend working for this company.

Interview Questions

Tell me about yourself?

What interests you most about this position?

Other Details

I Applied Online and the interview consisted of a 1:1 Interview and a Phone Interview.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jan 2011 in Gilbert, AZ (took a day)

Interviewed by staffer in one day interview. The were friendly and honest. The whole process was to make sure if you had the personality to care for seniors and if you had experience in the field. Once you get the job you have to go through a non paid 3 day training where you see some vids and go through a book and then take about five tests.
You dont really get to see people at the office a lot you just talk to them on the phone abou clients needs and stuff.

Interview Questions

If a client with alzeimers say you stole something of hers, what would you do?

Why would you like to work with seniors?

Negotiation Details

Not really. If you take the job, dont forget to take care of yourself.

Other Details

I applied In-Person and the interview consisted of a Background Check, a Drug Test, a Personality Test and a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

1.0

Very Easy Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Apr 2009 in Simi Valley, CA (took a day)

I responded to a Craigslist ad for Home Instead Senior Care caregivers. Craigslist is full of caregiving jobs, at least around where I live. A couple days later one of the staff at the company emailed back with a time to interview. Six references were requested.

The interview was in the conference room in their office. There was a video presentation of the values of the company and what the job as a caregiver entails. The interview was 1:1 with a staff member who became my supervisor. She asked about job history, work ethic, responsibility. I was given an option on whether or not I was willing to work with incontinent clients.

There were opportunities for salary advancement in 50¢ increments based on use of in-house education material.

Interview Questions

Why do you want to be a caregiver?

Negotiation Details

There wasn't really an opening for negotiation. It's a basic, entry level caregiving position.

Other Details

I Applied Online and the interview consisted of a Background Check, a Drug Test, a Presentation and a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

1.0

Very Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jul 2009 in Concord, NC (took 2 days)

Very informative easy to learn the ways of training for the potion of caregiver, I liked the one on one time the interviewer gave to each and every one of us in orientation, she was eager to answer all of our questions and help us with the manual all made it comfortable for me when it was time for the training portion of the orientation.

Interview Questions

there wasnt any

Other Details

The interview consisted of a Background Check, a Drug Test and a 1:1 Interview.