Hot Topic Store Manager Interview Questions

6 Interview Reviews

Interview Experience

Interview Experience

66%
16%
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Getting an Interview

Getting an Interview

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Interview Difficulty

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Helpful (2)  

Store Manager Interview

Accepted Offer
Positive Experience
Average Interview
Accepted Offer
Positive Experience
Average Interview

Application

I applied through other source. The process took 2 weeksinterviewed at Hot Topic.

Interview

Three interviews, two with district manager, and one with regional manager. Overall easy process, skype and phone interviews. Lots of details about job description and goals for location. Annual visits and one on ones are frequent. During skype interviewing they are looking for your reaction to certain questions and workload related descriptions.

Interview Questions

  • What is the difference between selling and customer service? Do you like when someone tries to sell you something? What kind of leader are you?   Answer Question

Negotiation

look into cost of living, make sure to get a fair rate for location and volume especially if you have experience.

Other Interview Reviews for Hot Topic

  1. Helpful (1)  

    Store Manager Interview

    Accepted Offer
    Positive Experience
    Difficult Interview
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied in-person – interviewed at Hot Topic.

    Interview

    Smart, customer service and sales focused individuals will do well. Throw away your perception that this is a place to work just because of your alternative look, you must be a hard worker, and there is no expectation for aesthetics other than you must be passionate about fashion, music, and social media. The person with normal colored hair and no piercings is going to do better if they are hard working, comfortable with opening conversations with customers than the shy, quiet person with purple hair and stretched ears.

    Interview Questions

    • Examples of best and worst customer service   1 Answer
  2.  

    Store Manager Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took a weekinterviewed at Hot Topic in January 2013.

    Interview

    I was recruited by a district manager, mostly because of my extensive experience in the field. I did a phone interview, and a personal interview. The interview itself was pretty standard, it was more about getting to know me....because my resume showed how experienced I was.

    Interview Questions

    Negotiation

    I was made an offer which I rejected and counter offered. They accepted.

  3.  

    Store Manager Interview

    Declined Offer
    Positive Experience
    Easy Interview
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeksinterviewed at Hot Topic (West Nyack, NY).

    Interview

    First interview was very casual, discussing career history, customer service philosophy, team building, accountability and loss prevention. Second interview was more indepth, discussing needs of this store's business, current team, past experiences with leading change to steer sales and loss prevention efforts... more of a "What will YOU do?"

    Interview Questions

    • What do you do when execution of action plans result in failure? What does the accountability look like?   Answer Question

    Reasons for Declining

    Extremely low salary offer, that was said to be at the ceiling of the range... and at that rate, would not be elligible for merit increase regardless of review statements.

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  5.  

    Store Manager Interview

    Declined Offer
    Neutral Experience
    Difficult Interview
    Declined Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 4+ weeksinterviewed at Hot Topic in March 2011.

    Interview

    was recruited based on the district manager coming into my store. I was in contact for a while, waiting for a position to open up. When a position did, I went on a first interview with two other store managers. The next interview was with the dm, and the last one was with the rm and the dm via phone.

    Interview Questions

    • how would you sell the most you can, to as many as you can.   Answer Question

    Reasons for Declining

    pay

  6.  

    Store Manager Interview

    No Offer
    Negative Experience
    Easy Interview
    No Offer
    Negative Experience
    Easy Interview

    Application

    The process took a weekinterviewed at Hot Topic in August 2010.

    Interview

    I applied for a Store Manager position with the company. I have been a DM in my last position and really wanted to take a job that would allow me to not travel and take more classes as I pursue my degree. The DM who interviewed me did not follow the 80/20 rule. He completely talked to me for an hour about how he has impacted the company with his skill set and recruiting talent. I respect the fact that he has the ability to choose top talent that will affect the overall performance of the store and district but I was surprised that he did not inquire more about MY experience. He asked me 4 questions total. I was completely thrown off. I don't know if it went this way due to the fact I have been a DM too (?) I was asked to then meet with the RD but declined based on our conversation. I was disappointed because I have a friend who has been a DM for Hot Topic for 2 years and said I would love the company, culture, and music. Still would be open to working for the company 100% just not with this particular person. I don't think he could have helped me to learn and grow within that position and I don't think I would have respected him as my supervisor.

    Interview Questions

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