Hotels.com Interview Questions

Updated Apr 1, 2015
10 Interview Reviews

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Candidate Interview Reviews

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  1.  

    SEM Analyst Interview

    Anonymous Employee in Dallas, TX
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Hotels.com (Dallas, TX).

    Interview

    The initial communication was good. However, beware because you will be given a case study with long division and other items which have absolutely nothing to do with SEM. I interviewed with a Director who had no SEM experience past the summer of 2013. The interview process is long

    Interview Questions

    • Review a brief business case and do the math in your head.   Answer Question
  2.  

    Sales Agent Interview

    Anonymous Interview Candidate in Springfield, MO
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 3+ monthsinterviewed at Hotels.com (Springfield, MO) in January 2014.

    Interview

    I was initially contacted by HR after applying online. I was asked to fill out a test online. It was VERY difficult. It was almost all math questions. I did terrible. I have been out off school for a long time. It was a timed test, and it is next to impossible to finish it. After that I was sent a invitation to a job fair. I was interviewed by two managers.

    Interview Questions

    • What is your favorite place that you have visited? And what was your favorite part?   1 Answer
    • Why do you want to work for hotels.com?   1 Answer
    • What is your biggest regret?   1 Answer
    • Have you had any telesales experience?   1 Answer
  3.  

    Lodging Support Services Agent Interview

    Anonymous Employee in Springfield, MO
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 6 daysinterviewed at Hotels.com (Springfield, MO) in April 2013.

    Interview

    When I went in I listened to calls and the lady was very helpful to the customers. I was then taken to a computer to see if I could navigate the internet. The interviewer was a woman, not personable at all. Dress code is supposed to be business casual but did see a lot of tee shirts and jeans, my kind of comfortable.

    Interview Questions

    • None of the questions I thought were bad, or hard. Normal call center questions. Why do you want to work for Expedia? What are your goals?   Answer Question
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  5. Helpful (2)  

    Global Merchandising Manager Interview

    Anonymous Employee in Dallas, TX
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through college or university. The process took 4 weeksinterviewed at Hotels.com (Dallas, TX) in August 2012.

    Interview

    Firstly was contacted by a HR person. She asked general questions about my background, previous experience and my interest in the position. Then I had a 40 min phone interview with a hiring manager. First half was about my previous experience on leadership, teamwork, marketing and sales, etc. Then I did a case interview which is typically carried in consulting industry. I did five more interviews with the people above the hiring manager. Most of the interviews took the same format (first half was behavioral interview and the rest was case interview), except one which was all behavioral interview + my knowledge or perspective on the industry. I did not ace the case interview in the final round (7th interview) and did not get the offer.

    Interview Questions

  6.  

    Inside Sales Agent Interview

    Anonymous Interview Candidate in Springfield, MO
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Hotels.com (Springfield, MO) in February 2012.

    Interview

    online app, phone interview, job fair interview, work site interview, once onsite you are asked to show your internet skills such as using google maps to find locations.

    Interview Questions

    • what have you done to help a customer to exceed their expectations for calling   Answer Question

    Negotiation

    none, they told you what you were getting, they say you can make $50,000 a year but that is a joke, you will make between $20,000 and $25,000 if you last before quitting. I am now looking for a new job along with many others.

  7.  

    Telesales Agent Interview

    Anonymous Interview Candidate in Springfield, MO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 3 daysinterviewed at Hotels.com (Springfield, MO) in September 2011.

    Interview

    Attended job fair. Interviewed with two supervisors the first time. A follow-up was scheduled the next in the call center with one of the two supervisors, who hired me.

    Interview Questions

    • What quality sets you apart from the other attendees at the job fair?   1 Answer

    Negotiation

    What were you able to negotiate? What advice would you give others considering an offer?

  8.  

    Marketing Interview

    Anonymous Employee in Dallas, TX
    Declined Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 3 weeksinterviewed at Hotels.com (Dallas, TX) in May 2008.

    Interview

    An external recruiter identified me as a candidate. Prior to speaking with people at Hotels.com, they sent me a set of questions to answer. Upon receipt/screening of the questions, I then connected with an internal recruiter and spoke with the hiring manager. After that, I spoke with another person in the company and was flown in for a series of interviews over the course of a day. It was a great company full of very smart people.

    Interview Questions

    • What is an example of a cost saving project that you have completed for your current employer?   Answer Question
  9.  

    Financial Operation Interview

    Anonymous Interview Candidate in Dallas, TX
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 1 dayinterviewed at Hotels.com (Dallas, TX) in January 2008.

    Interview

    pretty easy, same basic questions, test how compentant.

    Negotiation

    usual, you place an offer and they place a counter offer which you must accept

  10.  

    Software Engineer Interview

    Anonymous Interview Candidate in London, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 4 weeksinterviewed at Hotels.com (London, England (UK)).

    Interview

    Initial email, then a phone call, then an invite into the office. Met a couple of managers who seemed great, then had a number of subsequent interviews ranging from hard-core technical to the more "soft" side, to what seemed like chats. Met a great bunch of people during the process and I felt very relaxed along the way.

    Absolutely love the environment. Technically, a lot needs to be improved, and it's happening. It's the perfect time to see a successful organisation transition into an even more successful one.

    If you're genuinely talented, decent, friendly and helpful, this place will do you just fine - your colleagues will support you too.

    Interview Questions

    • "Ask me three questions about anything. It doesn't matter what they are."

      This was particularly challenging as it was said out of context, and it completely put me on the spot as this was within the first 3 minutes of the interview. Top marks to the interviewer for making it a two way process right from the beginning.
       
      1 Answer

    Negotiation

    Competitive. Just be straight with what you're earning and what your expectations are. If there's no fit, move along.

  11.  

    Software QA Interview

    Anonymous Employee in London, England (UK)
    No Offer
    Neutral Experience
    Average Interview

    Application

    The process took 2 weeksinterviewed at Hotels.com (London, England (UK)) in March 2011.

    Interview

    Applied for the position directly through their website. Received initial response 2 weeks later. Interview scheduling was very quick. Phone interview with hiring manager took place the same week, for 30 minutes. It sounded like they had already made up their mind to bring me in for a face-to-face interview. By the end of the call, the hiring manager confirmed that they would be scheduling something in-person.

    In-person interview took place the following week. Met with 5 people one-on-one, including the hiring manager again. Everything went well; very typical questions were asked. Some situational, some about past experience etc. Nothing too technical. Finally the hiring manager told me that my answers were very good, but not my demeanor (sitting posture, body language etc.). Left me on that note, not knowing which way things were going to go.

    Finally I received an email from their HR 10 days later, saying that I had not been successful. This may just be this particular hiring manager's style, but there definitely was undue emphasis on the non-verbal aspects of the interview.

    Interview Questions

    • I want you to pretend that you are making me a cup of tea. Narrate each step along the way.   1 Answer

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