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ConocoPhillips Drilling Engineer Interview Question

I interviewed in Calgary, AB (Canada) and was asked:
"How did u resolve a conflict"
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Part of a Drilling Engineer Interview Review - one of 131 ConocoPhillips Interview Reviews

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The best way to resolve conflict is a meeting to discuss the issues asking nicely which I did as soon as possible as time makes it worse. Listen well identify their perception of the issue and apologize for any role you may have played. I outlined the consequences of the conflict shows why it’s necessary to resolve it. If this did not resolve the issue I would have asked include a member the HR team in on the meeting. During the meeting it was important to keep control and not allow immaturity to rein in the conversation. I also made it clear as to why we are holding this meeting and what the expectations are for the outcome.
- Anonymous on Mar 10, 2011 Flag Response

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