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Molina Healthcare Member Services Representative Interview Question

I interviewed in Long Beach, CA and was asked:
"How did you handle a difficult situation that needed customer service right away?"
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Answer

Part of a Member Services Representative Interview Review - one of 47 Molina Healthcare Interview Reviews

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There are many difficult situations working in Member Services but the answer is to use all of your resources to the best of your ability. Make the necessary phone calls to get the answers you need.
- Interview Candidate on Jan 4, 2012

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