View All num of num Add Photos Molina Healthcare This employer has taken extra steps to respond to reviews and provide job seekers with accurate company information, photos, and reviews. Interested for your company?Learn More. www.molinahealthcare.com Employer Engaged Overview Reviews Salaries Interviews Jobs Photos Benefits 225 Reviews 265 Salaries 59 Interviews Follow Add Review or Salary Follow Add Review or Salary Interview Question Member Services Representative Interview Long Beach, CA Molina Healthcare How did you handle a difficult situation that needed customer service right away? Tags: See more , See less 8 Answer Add Tags Answer Interview Answer 1 Answer ▲ 0 ▼ There are many difficult situations working in Member Services but the answer is to use all of your resources to the best of your ability. Make the necessary phone calls to get the answers you need. Interview Candidate on Jan 4, 2012 Add Answers or Comments To comment on this, Sign In or Sign Up.