View All num of num See all Photos T-Mobile www.tmobile.jobs Engaged Employer Overview Reviews Salaries Interviews Jobs Photos Benefits 2.8k Reviews 4.1k Salaries 709 Interviews 454 Jobs Follow Add Interview Follow Add Interview Interview Question Management Interview Lagrange, GA T-Mobile How do correct poor performance issues ? Tags: See more , See less 8 Answer Add Tags Answer Interview Answer 1 Answer ▲ 1 ▼ Managing employee performance is a complex, multi-faceted process.First, employees need to have clearly defined, achievable performance objectives.Second, they should know on a daily basis how well they are performing against their objectives, as well as any areas of weakness. Poor performance should never be a surprise to anyone. Third, employees need to have the processes, tools, and training to achieve expected results.Managers, of course, also need to consider possible outside influences. Family issues such divorce, death of a family member, or sickness can clearly impact their state of mind and, consequently, work performance. In these instances, many companies have EAP programs that can assist, or employees might be encouraged to seek professional counseling or speak with local clergy. After all reasonable efforts have been explored; termination may be the final and only alternative; particularly, if the situation is having a detrimental impact on other employees and the organization as a whole. Interview Candidate on Aug 29, 2010 Interviews > Management > T-Mobile Add Answers or Comments To comment on this, Sign In or Sign Up.