View All num of num See all Photos Capital One www.capitalone.com Engaged Employer Overview Reviews Salaries Interviews Jobs Photos Benefits 1.8k Reviews 4.6k Salaries 1.5k Interviews 2.3k Jobs Follow Add Review or Salary Follow Add Review or Salary Interview Question Relationship Banker Interview Capital One How do you build rapport with a customer ? Tags: behavioural See more , See less 8 Answer Add Tags Answer Interview Answer 1 Answer ▲ 1 ▼ By being nice & polite. Listen actively & focus on their needs. Help them as per their requirements so that the customer feels values & respected. In return they will feel that they had a good rapport with you & thank you with their deepest gratitude. Interview Candidate on Feb 27, 2012 Interviews > Relationship Banker > Capital One Add Answers or Comments To comment on this, Sign In or Sign Up.