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Capital One Relationship Banker Interview Question

"How do you build rapport with a customer ?"
Tags: behavioural
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Part of a Relationship Banker Interview Review - one of 1,194 Capital One Interview Reviews

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By being nice & polite. Listen actively & focus on their needs. Help them as per their requirements so that the customer feels values & respected. In return they will feel that they had a good rapport with you & thank you with their deepest gratitude.
- Interview Candidate on Feb 27, 2012

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