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Caterpillar Manufacturing Engineer III Interview Question

I interviewed in Peoria, IL and was asked:
"How do you deal with a unhappy customer. Give us an example if you had one if not, from your prior experience how do you plan to work on making them satisfied."
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Answer

Part of a Manufacturing Engineer III Interview Review - one of 253 Caterpillar Interview Reviews

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CUSTOMER SATISFACTION FIRST IMPORTANT AND QUALITY WISE BEST IN MY COMPANY EXPLAIN IN CUSTOMER

- SURESHKUMARR on Oct 10, 2012

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