Try to listen to their views comments emphatically. Give them emotional support and show them that you are going to resolve their issues. After listening them out give them few logical options from which they could select best options for them. Work accordingly and explain situations to them.

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CSC Overview (CSC)

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Website www.csc.com

HQ Falls Church, VA

Industry

Information Technology Services

Size

91,000+ Employees, $16B+ Revenue

Competitors

Electronic Data Systems, Accenture

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Interview Question for Delivery Management (Program Manager) at CSC:

How do you handle difficult customer or resources which is literally upset and not listening

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