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Interview Question

Senior Market Research Manager Interview Redmond, WA

How do you influence people who do not report to you? How

  do you get them to do things even though they don't have to or want to?
Answer

Interview Answer

2 Answers

0

a) I've never actually had someone refuse to help me when asked, but b) I would try ahead of time to get to know them so that when I need to influence them or need to request assistance, they already have a basic level of comfort with me.

Interview Candidate on Jul 20, 2012
2

I would answer this question by first stating that it is important to get to know how people are motivated on a personal level first. If they do not report to you then you might not have positional authority to ask them for a deliverable. At a company like Microsoft, I'm sure that there are jobs/roles that require people to get help/collaboration from people outside of their positional authority. To do this, you must first know what motivates a person and proactively make personal "deposits" to build some solid connections so that when you need to make a "withdraw" you have invested enough. Deposits can be made by taking an interest in someone, providing them with help when they need it, or maybe buying them lunch/drinks.

Jeremy on Jan 20, 2013

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