Assess the situation. Present the facts, with the benefits and risks of the suggested actions or inactions. Seek leadership support and escalate if necessary or let the status quo continue with the risks identified and documented.

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Mar 30, 2010

by T:

The management approach ideally would depend on the characteristics of the recalcitrant individuals.

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Interview Question for Project Manager at Pearson:

How do you manage people resisting change yet the leadership is requesting output that requires something difference.

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