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General Mills Director of Real Estate Development Interview Question

I interviewed in Minneapolis, MN and was asked:
"How do you respond to a customer that might be making a decision that you feel is not in their best interest?"
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Part of a Director of Real Estate Development Interview Review - one of 237 General Mills Interview Reviews

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Listen to their point of view and then offer my suggestion and reasons for my suggestion. Try to incorporate the customer's point of view to keep them engaged in the decision making process and to prevent them from becoming defensive.

- Interview Candidate on Jul 18, 2010

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